Best Concrete Floor Restoration in Phoenix AZ

Professional and nice guy. Ray. Honest and extremely knowledgeable.

Thank you for doing a wonderful job on my floors! Their team was very responsive and worked extremely hard on this project.

Alex and his crew did 2 bathrooms for us.  Main and Master.  Both turned out just beautiful (IMHO).  Alex communicated with me promptly throughout the entire process.  He showed up when he said he was going to and worked hard to get the job completed as promised.  I would recommend him and his crew to anyone!

Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.

This review is long overdue! Back in March I was in the middle of a massive home renovation that my family was attempting to live through. The trades coming and going for several months were starting to wear on my family's patience. Enter Rob and his crew at Flooring Professionals... I happened upon them by accident, they came as a referral from another flooring company that was too busy to accommodate my tight time table, getting tighter as the project wore on. The owner Rob, hearing my dilemma, came out the very same day to offer me a much needed second opinion on my cement floor and the ability to adhere a natural wood product to it.  He confirmed what another wood floor installer had told me, that my original concrete slab was in need of a lot of attention to make it flat enough for the installation. I originally contacted Rob for just the floor preparation (grinding and floating) not knowing that his company did more than that. After he explained the whole process I was confident that Flooring Professionals would be my "one stop shop" for the flooring phase of my project. I was  not disappointed! His bid was lower than my estimated budget. Their equipment was top of the line, in three days of grinding we saw barely a trace of dust. After, came two more days of floating and countless bags of leveling material. Yet, every day they cleaned up after themselves. Finally, was their meticulous attention to fitting, adhering and scribing each piece of wood. The end result was a floor so beautiful that the a friend of ours, who works at a major design studio in Tempe, said that they were the flattest floors he had ever seen, "even better that the ones installed in his own showroom"!
I am very grateful that the original company I called was too busy for my request and referred me to Rob and his company...Thank you Flooring Professionals!
Phil P

I typically only do reviews for exceptionally good or exceptionally bad products and services.  Mediocre service isn't worth mentioning.  That being said, Adis is absolutely exceptional!!  When we removed our carpet to install laminate flooring, we found an expansion joint that had lifted, making it impossible to do the install. Adis not only provided the concrete grinding but also applied the leveling compound at almost the same price another company quoted me just for the concrete grinding.  We were able to start the installation the next day on our like new, completely level floor.  Adis is a perfectionist who will do the job right at a fair price no matter what is takes.  While we did the install ourselves this time, his company does flooring sales and installation, as well as concrete coating, grinding, and leveling.  Premier Concrete Resurfacing is the only company I will hire to handle my flooring needs.  Thank you, Adis!

Itching to get your garage floor coated and you don't know where to go or how to start? Talk to Shane and his team at Armor-Kote. If you're reading this, its likely that you're probably doing some research, and if its not clear yet, there's a right way to do your garage floors and a myriad of wrong ways. Shane was super helpful in explaining and guiding the decision process without any sort of traditional sales pressure. He was super flexible in meeting me when I was available, and his team executed the overall product amazingly. You really can't go wrong working with a great guy and a great company when the product is excellent at super competitive pricing.

We have used Valley tile removal on several occasions.They are professional, fast, efficient and very affordable!! We happen to come across another so called professional dust free tile removal company last fall. Lets just say that it looked like the floor had been beaten with a sledge hammer and there was a lot of dust everywhere. That homeowner was going to need a tremendous amount of concrete repair before their new floor could be laid.
Too bad that homeowner didn't call Andrew with Valley Tile Removal 1st.

Michael Conley of Golden Bear Construction just completed a shower installation for my wife and I in our master bedroom bathroom. The quality of his work is outstanding and his timeliness and professionalism was the best. I would gladly hire Michael and his company again.

We had our 3-car garage floor done in Prescott Lakes last week. Outstanding job by Joey and crew! Punctual, orderly and clean job site daily! Very informative and informed us daily of progress.
If you want your garage dreams to come true, Hales Concrete is the only one to call!!!

Thanks for a great job!
Gk

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

Great experience all around - hired for a framing job and liked the work so much we used them for additional work. Top notch quality and reliability. Good find!!

I had Frank replacing the tile of the main area of my house and they did an excellent job. Very easy to work with and the workmanship is A+.

I would recommend Prevail Concrete & Coatings to anyone looking to improve their driveway, garages, or any type of concrete flooring! They are efficient and professional. I am impressed with my experience and will definitely be using them for future projects.

Bruce and his crew did a Fantastic job on our garage floor !
Great price, high quality and on time !! THANKS

I highly recommend D&D construction. Dion was extremely knowledgeable and was great about answering questions. His crew did a very nice job enclosing our patio and installing new flooring. The quality and craftsmanship was first rate.

Wow! I don't know where to begin, because our experience was exceptional.

My husband and I have been wanting to do a renovation on our kitchen for some time now. Casually, I submitted a project via Yelp to multiple contractors to shop around. After a swift response from Rosa, we set up an in-home consultation. Rosa and Erica brought samples based upon our initial conversation and were spot on with the look I was wanting. Their energy and general vibe sold us. Professional, friendly and genuine. Some days later, we signed a contract and the project began shortly thereafter.

Being in the midst of a global pandemic, I was worried with how many people would be in and out of our home. Everyone wore masks, respected social distancing, and staggered scheduling to keep down how many workers were in our home at any given time.

Both Rosa and Erica were super communicative throughout the entire process. Also, every single person on their team was so darn friendly and meticulous with their attention to detail. It truly was seamless and we are ecstatic. I think I may sleep in my kitchen tonight because I love it that much.

Thank you to SpiceGirl Remodeling & Design for making our kitchen dreams come true. You will definitely be our 'go to' for any future projects. Thank you so much!!!

The quote the owner gave us was competitive and i had decided to hire him.  But before hiring him i sent an email asking for their license number and two references I received no reply whatsoever. Weird !!!