Best Hardwood Floor Restoration And Refinis… in Phoenix AZ

We would highly recommend this company.  The installation was perfect, Carl is a very experienced tile installer.

Alex and his crew tiled our large shower and garden tub area. The job was a very challenging task of 250 sq ft of porcelain tile, marble shower floor tile and decorative stone. Great communication and very informative and valued input. Reasonable price and quality work. Highly recommend.

Tried calling, left message and texted too...no reply. As I've always felt communication is key...nobody is too busy to drop a text...unprofessional.

Last year, my driveway (which looks like bare concrete) began showing what looked like calcium rising to the surface (I think it's called efflorescence) and the surface started peeling away in spots.  My handyman/ contractor was confident that he could resurface & paint my driveway.  He did his best but after a few months, the driveway started peeling again. In hindsight, I should have hired someone with the right expertise.  

Early this year after doing a Yelp search, I was directed by another contractor to Adis. He felt strongly that my handyman had made things worse but he was confident he could make it look significantly better and he did.  There were a few delays but they were due to materials he needed taking longer to arrive than originally quoted to him. I decided to wait a few months before writing this review because I wanted to see how it looked over time and am happy to report that it still looks great.  He's honest and straightforward, and I highly recommend Adis for this type of work and I see he does a lot more than just driveways. Let him help you and you won't regret it.

Can't say enough about what a great job they did and the neatness and respect for our personal
property. I would use them again without a doub!

Thank you,  Brian, for taking great care of us from Day 1!!!! We are in love with our new floors. Thank you for always being available when we had questions! (I know we had tons!)
The only thing we regret is not having your installers on the job. Ours took a little longer than we had in mind, but still happy w/ the results!
We will definitely spread the word! Thanks again!

I can't tell you how impressed I am with this company.  From the beginning Vinnie was polite, professional, and honest.  So easy to work with.  He sent out Ioan (John) to do the work, and John did a fantastic job.  Thank you guys for making it so easy for us.  I would highly recommend!

Ruined my Hardwood Hickory Floor had to sue him & filed a complaint with the Registar of Contractors . Does not know what he is doing & his equipment is faulty . DO NOT hire this guy

I have nothing but excellent feedback for Rafal and his staff.  I could not be more satisfied from the first visit to the completion of the two wood floors in the master bedroom and the great room. Rafal explained all of the options and discussed the job in detail. Communication was great and the job was scheduled at my requested days and times. The price was very competitive and the workmanship and quality of the products were outstanding. I would highly recommend Olympic flooring to anyone who is interested in wood flooring. Wood is all they do and they are highly specialized and very professional.

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

What a treat it is to have a beautiful shower! We had Frank and his crew come in, and rip out the 'mini' original shower in our master bath and build a new-as well as installing tiling around the tub.

We now have a larger shower and tiled shower floor (both with perfectly spaced tile) and it complements the entire room. If I could, I would host parties in there to just show it off! Frank was very professional and stayed in contact through the entire process. If you get lucky you might even meet the official 'owner', Giovanni. :)

Frank also installed a backsplash in the kitchen. WOW! It makes the whole kitchen look like we remodeled. He went above and beyond to make sure tiles with 20+ different patterns never touched and did not show up near each other. It was crazy time consuming and I have studied it a few times since he finished it. And I can happily say I still haven't seen a pattern mishap.

I highly recommend both, Frank and Giovanni!

If you need new flooring you've got to go here. They have a large selection to look through. Doug and Andy will do everything they can to ensure customer service and satisfaction. I've been so impressed with the friendly and professional service. I had bids from all sorts of places, and as soon as Doug started to talk about carpet, I immediately knew this guy was well educated and passionate about flooring. He conveys his knowledge in a way that makes sense and helps the customer make choices that fit their needs and wants. I've learned that the flooring business is competitive, you can buy cheap from big box retailers who care little about you, you can buy expensive from places trying to run up their profits, or you can purchase smart and between the two from Doug and Andy and walk away feeling you did it right. You can't go wrong with these guys, and if a mistake happens, I bet they will go above and beyond to make it right.