Best Custom Countertop Design in Phoenix AZ

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

Contacted Danny through yelp, got a rough estimate and scheduled an on-site meeting for a more in depth view of our master bath remodel. First I must say, I'm particular to whom I contract with and punctuality can typically be a first impression indicator. You don't have to be 10 minutes early, just be on time. Danny scheduled a time due to his heavy workload, and he stuck to it. My wife and I met with him, discussed our options and decided to hire him to replumb our entire shower. Keep in mind, not because he was the cheapest, but because he spoke with confidence, understood what we were asking for and knew how to knock it out.  We added a second showerhead, 3 way diverter, capped a drain and moved and centered a new drain. Danny is meticulous, and left our bathroom clean and free of any construction debris. Kudos to these guys. I will absolutely recommend Danny and his crew to anyone looking for plumbing work. And now when some asks about a plumber I'll say, "You're in luck, I've got THE guy." Lastly, we went through several "contractors" looking for someone to do this work, however without a doubt, Danny is THE GUY you want doing it.

David Taylor did a renovation for us not quite a year ago. Recently, we noticed problems with two electrical outlets. When I told him about the problem, he contacted me right away and sent someone to fix the problem the next day!

I'm so happy to see that David is now part owner of Maxum Construction. It's nice to see that he brought his professionalism and awesome customer service to his new company. We will definitely be doing business with them in the future.

Would never recommend this business to anyone, would give it 0 stars if I could. This company cares 0% about customer satisfaction and makes money by ripping it's customers off. Their sales supervisor (Shannon Orth) is very unprofessional, led me on for several weeks about my sample tiles being sent to me. When I called about the status she said they would arrive "end of the week or early next week". Way too many run-a-rounds and misleading statements which I called her on and which she completely denied in a glib and sarcastic tone.

Apparently it takes weeks for them to generate a simple in-house shipping form to be able to send out a few stocked sample tiles so be prepared to wait weeks, even if it's just for a couple of tiles. Also be prepared to be told such stories as "your tiles are sealed and drying that's why they haven't been sent out yet" only to get an email a week or so later telling you to sign waivers so they can begin making the very tile that you were just told a week ago was sealed and drying and and would be shipped in a few days!!!  And when you go "Wait .... whuh???!!" to be told (many times), "No, I never said that". Well Shannon, I didn't just make it up, how would I know about the process of sealing and drying tiles if I didn't get that info directly from you????!

Their handmade tiles are beautifully painted but very poorly constructed! I have purchased many handmade tiles from other companies and there is something wrong with their process. They won't give refunds for flawed tile because no matter how you try and explain to them that the tiles they shipped are UNUSABLE (because of how warped they are) they could care less as they apparently get around taking back $%#&* tile by hiding behind their "handmade tile irregularities" clause so they can take advantage of the customer. Typically tile irregularities refers to irregularities in size, pattern and color but for this company it apparently also includes tiles that are completely flawed/warped and unusable (the corners aren't even level so the tiles teeter horribly and puff out in the center).

Sad for them they lost out on about an $8,000 tile order. I am soOOooOOooo glad that I only ordered a few sample tiles, what a disaster if I had placed a full order.

If you are looking for the best Flooring Company in Arizona, this is the place! I am absolutely thrilled to have found Flooring America and my new floors are beyond my expectations. I spent a few months doing my research of the type of flooring I wanted, the estimated cost of product and the costs involved with DIY or hiring a contractor. For myself, I knew that I would need to hire someone to do the work. I looked around, made calls and set up some in-home consultations. Flooring America had put all other contractors to shame ... by far! One jingle-singing salesman was pushy, misinformed, unprepared and unfriendly, plus the prices were way, WAY above what I had estimated.
Flooring America was so easy, so nice, very helpful and extremely reasonable. My wonderful Salesman, Brian Calderon, brought large samples of what I wanted to choose from and even let me hold on to them for a few days of decision making. Brian was extremely knowledgeable and straight-forward. A salesman that you can trust. I was given an estimate with no surprises or hidden fees, easy payment options and quick delivery. My experience was 100% hassle free. The contractors were friendly, hard-working and did an incredible job. And my Salesman was there the whole time to check on the progress and answer questions or concerns.
My new floor is beautiful. I am an extremely satisfied customer. If you are looking for new flooring, there is NO better business in Arizona than Flooring America.

Beyond happy with my finished bathrooms. The tile floors and showers are beautiful. Nik guided us through the whole process and his team was very helpful and professional. They asked us questions about options we didn't know we had so we were able to get better than what we had imagined. We're very grateful we chose to work with this team! 10/10 recommend.

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

Robert was instrumental in my bathroom remodel process. Before consulting with him I was about to make a big mistake on choices! He helped me select a beautiful porcelain tile for the shower that goes perfectly with my travertine floors. I could not be happier with the way it turned out. The before and after pics are pretty amazing! Thank you, Robert! Grateful for all your help!

Two ladies came out to look at the kitchen. I followed up with them with text several times but never got an estimate. Not sure why. If they don't want the business, at least have a courtesy to send a note, instead of completely ignoring to even reply. Will not recommend.

Ali - the owner, was great start to finish. He was prompt, professional, and involved in the install.  He was able to match our current flooring and was fair on pricing.  He was flexible on install date and was helpful in keeping the job on track.  The job site was left clean at the end of the job, but a bit messy (to be expected) during the 3 day install.

The installers were helpful and attentive to any of my concerns.  They are a bit flexible on arrival timing, but I overall did a good job. We will work with Ali again and will recommend his company as this was a seamless transaction! Thank you AK flooring.