Best Roller Repair in Phoenix AZ

Our garage door was slow to open and making a strange noise. I called Frank with SGD and he was very nice and helpful over the phone. He was able to come out the next day and had the issue fixed in no time. He was onetime for the appointment, professional and efficient. He even followed up next day to thank me for choosing him and to make sure everything was good. A+++ service.

One of my gates had swung shut and past the latch, bending the slider bar.

Alpha was quick to respond, provided a quick quote

Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.

We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.

Everything is working great again.

I wouldn't hesitate to use Alpha again if needed.

For starters I am not sure what's going on with Rusty and or the crew.  140 plus five star reviews .
Makes it seem like my situation is isolated?  

I have been working with Rusty since June of 2018 to finish the job they started then.   I had them fabricate a iron fencing around my two air conditioning units .. to protect them from my Sons flying soccer balls etc.  The cost is around $1700.00

They were referred to me by my neighbor who owns ACA Air conditioning of Arizona.

They finished it initially after 2 months.. but the workmanship and welds left a lot to be desired. Especially because I am paying for high quality, powder coated finishing.  

It took them 4 months to respond and come out to address warranty issues.  They agreed with me about the less than worthy workmanship .  So they took the fencing with them to repair.   That was in Nov 2018.  Now it's going into April

Rusty promised the re installation by the 15th of March .  

This is nuts.

I have been nothing but understanding and empathetic.. as he explained there is some sort of hardship they are currently working thru.

Please fix this ... just CRAZY!

4-20-2019
Crew came back out.. put in half of the fencing, said they would be back the next day and .. no showed.

6-21-2019
Update - LMAO
Rusty called me a month ago .. to tell me someone on his crew .. accidentally took the missing part of the fence with him. He said he would get it out in that week.... thus you'll understand LMAO.
It still hasn't been done .. and I have heard nothing.

Great work on a custom gate job. Scott uses quality materials and has great vision to get custom jobs done the first time.

Great customer service! Excellent workmanship on installation. Product was exactly as promised.
I highly recommend Grease Monkey Garage Door!

Amazing customer service, they help you understand an not just rush you to get things done with a fast quote time. Job well done, and thank you for following covid safety's.

I will never use this company again. I paid double of what other companys charge to replace springs. This company charges a $65 Service fee for all calls. Any company I've ever used  waives the service fee if you have them complete the job NOT this company. They charge a $65 service fee plus labor. I was charged $65 plus $125 = $190 just in fees alone plus parts. That's crazy... Other companys charge $140 for 2 springs replaced and that includes labor and warranty. It's hard to swallow that I got ripped out by this company. Never again.