Best Cable Repair in Phoenix AZ

Frank came when he said he would. It was around 4:30 PM on a Saturday. When he looked at the unit he saw that the chain had broken and that we needed a new spring. He gave us the price to repair our door. And since our motor was 15 years old, he gave us a price to replace the motor, repair the chain and replace the spring. I thought it was very reasonable. I asked him how long it would take and he said about 1.5 hours. I asked him if he wanted to spend the time now at 4:30 on a Saturday night. He said he wanted to take care of us and that he would fix everything that night. He stayed and by around 6:00 PM everything was in working order. Needless to say, we were very impressed.

Prompt, professional and fair priced work. I will be recommending them to me Son -In Law and using their services again.

Great company. On-time, pefect work. Highly recommend them for your garage doors. Did not try to sell stuff did not need. Very happy with Triple B.

Scott came next day and fixed our seemingly unfixable door in about a half hour. He's a pro to the fullest and also does general contracting work too. Highly recommend for a no BS experience.

Thank you Scott!!

Couldn't possibly say enough good things about Bryan and Grease Monkey Garage Door. They are incredibly thorough and detail-oriented, fast service, and super reasonable prices. Highly recommend Grease Monkey for any repair needs!

First time when I called Josh for a service two years ago, he responded promptly and quick with the service.  Price was very reasonable and fair.  He left a great impression, so I kept his number and referred few of my clients to him.

I called him for another service.  He showed up and inspected the scope of work.  He said he will get back to me with an estimate.  So I patiently waited and didn't bother moving forward with another company to have it repaired, even though it was urgent matter.  

Few days goes by, I got no response.  So I reached out to him, and he said he is still working on the estimate and making sure I will get the best pricing.  Few more days goes by, no response.  Then he sent me a message saying he will get back to me soon.   So I waited couple more days, I texted and called.  No response.  

At this point, I am thinking maybe he is ignoring my calls and text messages.  So I tried using different number, well, he responded within 2 mins.  Go figure!  

If he is not interested doing the job or it is something he can't do.  Simple message saying I can't do it would of been okay with me.  I would have moved on to another reputable company quickly.  Rather than wasting my time chasing around like a bill collector.

I guess when you're business start getting busier, you start ignoring the customers and forget about them.

I called on 19 Sept 2013 at 1500, 15 mins after my tenant dropped the bombshell on me stating the garage door buckles, and asked if they could have someone come out to give me an estimate, and to install a strut on my door. Unfortunately, they were booked and could not come out until the next day, and I had an early a.m. Flight back to the Bay Area.

Nat was friendly, personable, and told me to call back whenever I can, and he would do whatever was needed to resolve my door issues.

When I returned back to CA., I called Door Doc again and asked Nat to send a tech to my rental in Surprise whereby he could meet my relative who would remain on site to oversee the repairs.

David came over, and I spoke with him over the phone. He was professional, efficient, and explained what the issues were: two struts to secure two cracked panels, one additional spring to compensate for the additional weight of the new struts, one new hinge, and that should take care of the problem.

In 45 minutes, or less, David was done, and he stated the door was now in tip top condition(he checked everything else!)

The bottom line: Another company  (who shall remain unnamed) 'might' have been cheaper, BUT Door Doc FOLLOWS through, is  possibly alittle more costly, BUT I got what I needed done, have peace of mind, the staff was courteous and professional, and  Door Doc CARES what experiences the customers have with them!  The adage 'You get what you pay for' is still very true today! I got BOTH a good product, and excellent service. Shame on any business that would provide anything less than that! Thanks again, Door Doc, and staff members Nat and David!