Best Cable Installation in Phoenix AZ

Frank came when he said he would. It was around 4:30 PM on a Saturday. When he looked at the unit he saw that the chain had broken and that we needed a new spring. He gave us the price to repair our door. And since our motor was 15 years old, he gave us a price to replace the motor, repair the chain and replace the spring. I thought it was very reasonable. I asked him how long it would take and he said about 1.5 hours. I asked him if he wanted to spend the time now at 4:30 on a Saturday night. He said he wanted to take care of us and that he would fix everything that night. He stayed and by around 6:00 PM everything was in working order. Needless to say, we were very impressed.

One of my gates had swung shut and past the latch, bending the slider bar.

Alpha was quick to respond, provided a quick quote

Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.

We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.

Everything is working great again.

I wouldn't hesitate to use Alpha again if needed.

Rusty came out same day and got our garage door fixed! Great pricing and service I'd definitely recommend!

Yelp nails it again. My mom's garage door was acting up. I changed the battery in thr opener and it finally stopped opening. She called me asking for me to go on Yelp and find her a reliable company. I gave her 4 business names. After calling everyone she felt the most comfortable with the gentleman at Garage Doors America. He was on his way home from a job and swung on by. Gave her great customer service and a great price. He let her know what else service she could use, but she declined. When she needs it she definitely will be sticking with this company. She also had an issue with the interior button on thr wall not working since it was installed so he is going to pick up a part and fix that tomorrow. I appreciate good businesses with good people taking care of my mom.

I have had both my garage door motors replaced as well as the door gaskets by Grease Monkey. These guys are great. Prompt, professional and responsive. I had one service call on the equipment installed. Same excellent customer experience. I wish all the contractors I have dealt with were this good.

First time when I called Josh for a service two years ago, he responded promptly and quick with the service.  Price was very reasonable and fair.  He left a great impression, so I kept his number and referred few of my clients to him.

I called him for another service.  He showed up and inspected the scope of work.  He said he will get back to me with an estimate.  So I patiently waited and didn't bother moving forward with another company to have it repaired, even though it was urgent matter.  

Few days goes by, I got no response.  So I reached out to him, and he said he is still working on the estimate and making sure I will get the best pricing.  Few more days goes by, no response.  Then he sent me a message saying he will get back to me soon.   So I waited couple more days, I texted and called.  No response.  

At this point, I am thinking maybe he is ignoring my calls and text messages.  So I tried using different number, well, he responded within 2 mins.  Go figure!  

If he is not interested doing the job or it is something he can't do.  Simple message saying I can't do it would of been okay with me.  I would have moved on to another reputable company quickly.  Rather than wasting my time chasing around like a bill collector.

I guess when you're business start getting busier, you start ignoring the customers and forget about them.

I am a renter but this is the company who came out to fix the garage door.  Another company came out to give a 2nd opinion.  Door Doctor actually pushed the button, checked the batteries, manually lifted the door, showed me how to manually lock the garage door - you know, INSPECTED the door before giving the repair options.  He kept the options short, realizing I was the tenant and not the one to make the decisions.  Then they left, indicating they'd be in touch with the rental agency.  2nd opinion business comes out: person knocks, I answer.  He is not dressed professionally and there is no name tag.  Long pause.  I say, Who are you? [I'm expecting the garage door company, but this guy just looks like a solicitor.] Finally he introduces himself.  He comes in and proceeds to try to visit with me, get my dog to interact with him (my normally overly-friendly dog sat about 2 yards away, unmoving, and just stared at him), etc.  AWKWARD.  Finally goes out to the garage and lifts nary a finger.  He literally stood in the middle of the garage, did a 180 and told me the whole thing (springs, motor, etc.) needed to be replaced.  Then he kept trying to talk to me about all the different components of the garage door, what could/could not be replaced.  I must have told him 3 times that I'm the wrong person to talk to since I'm the tenant AND that the owner wanted to hear the information directly from HIM not from me.  I finally asked him to write the quote down.  He looked at me like I was stupid and then wrote it down on a generic form (no business name) using chicken scratch that is at least 50% illegible.  Thank God the homeowner went with Door Doctor!