Best Bathroom Refinishing in Phoenix AZ

I never give poor reviews and really had high hopes based on the positive reviews ( although most are very old). I am really disappointed with this company. The owner Fabio came out to my home and gave us an estimate. We communicated for weeks planning my kitchen remodel with Jennifer. I purchased the materials needed and they gave me an appointment to come to the shop to review everything with the owner Fabio and sign the contract.
My husband and I took the day off to meet at their warehouse to look at quartzite materials and sign the contract. We arrived early and no one was at the shop. I called several times and finally an employee named Jennifer answers to tell us they will not be able to meet today.
I understand emergencies happen, but a phone call to cancel would have been the least they could do after we drove for 45 minutes to the shop. I should have not had to keep calling and be stuck outside in this Arizona heat trying to figure out what is going on. The owner Fabio never returned my call. No follow up to reschedule...nothing! Complete disregard for our time and project. Horrible service and a waste of time.
****Here is one of two estimates attached, I also have the text message transcripts between the company and I for our appointment that shows the date and time( Friday ) as well as other information regarding final colors and materials. Next time please be honest and just accept your mistake and apologize for wasting our time. I would have been happy to update my review based on that, but falsely claiming that I am not a customer when you have been to my home for an estimate and follow up is very unprofessional.
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The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

Alex and his crew tiled our large shower and garden tub area. The job was a very challenging task of 250 sq ft of porcelain tile, marble shower floor tile and decorative stone. Great communication and very informative and valued input. Reasonable price and quality work. Highly recommend.

Elvis and his teammate Maise were great! I had several bids for my time sensitive project and they were by far the best. They scheduled a next day time with me, showed up on time and estimated the work quickly. The completed workmanship was excellent. They came after hours as I needed my bathroom done quickly before I left to travel. In addition to completing the work they had bid on, they saw a few other quick fixes that would complete my project. They completed those few small things and did not add anything to their final bill.
I own several rental properties and have remodeled all of them, of all the contractors that I have worked with over the years, Dream Builder is one of the best!

I have used The Scottsdale Handyman for years. When I used to own rental properties all I did was call Eddie & give him the info about the particular problem &  the contact info on a tenant & Eddie would take it from there. The work was done in a timely manner & never had a complaint about his lack of professionalism or his manners. From installing a water heater to hanging pictures. From fixing irrigation to installing toilet & such, Eddie can do it all. I have found that there is no job too small or too large for The Scottsdale Handyman!

I would love to see what email your supposedly sent since I was the one who provided my email address. Also, I can 100% guarantee I never received a single call, let alone "multiple calls" or a voicemail. Ellen called me a few times to arrange a visit and I HAD her all her contact numbers saved in my phone so I would have seen her on my caller ID. Finally, the fact that your accusing me of being the reason you didn't follow through with sending me a quote is embarrassing for you as the "compliance team member" and you should just take the loss and move on without trying to blame me for your business practice
failures. But, I get it, it makes you look like the good guy and shifts the blame... typical sub-standard contractor move from another shady Arizona contractor.

Total remodel of two story home (which included removing and laying new tile and hardwood stairs on both floors, added additional lighting throughout house, removed and added new doors throughout house, removed old wall paper and repainted every room (including ceilings), extended patio deck and handled all permitting through the city, installed new ceiling fans, prewired electrical for new TV's and bar area.

Most important, this was a very honest and trustworthy family to work with, which was our primary criteria for selecting them in the beginning, they were outstanding!

Very pleased with the finished results.

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.