Best Bathroom Refinishing in Phoenix AZ

First the good: their pricing is reasonable and the owner is knowledgeable and friendly. He was commutative and came out within 24 hours of me calling for a quote. However the installation did take longer then quoted. They left construction debris (tile spacers, razor blades, thinset) in the front yard. The tile turned okay. There were a few areas that were roughly cut and spaces left ungrouted. There were also some lips in the tile. My biggest complaint is the quality of work with the trim/baseboards. I reached out to the owner to fix the issues. He told me he would send a guy out for months to fix the trim but never did. He did however refund the money for the baseboards and clean up the front yard which I did appreciate. Not sure if I just had a bad experience with these guys or what but I wouldn't use them again.

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

I would love to see what email your supposedly sent since I was the one who provided my email address. Also, I can 100% guarantee I never received a single call, let alone multiple calls or a voicemail. Ellen called me a few times to arrange a visit and I HAD her all her contact numbers saved in my phone so I would have seen her on my caller ID. Finally, the fact that your accusing me of being the reason you didn't follow through with sending me a quote is embarrassing for you as the compliance team member and you should just take the loss and move on without trying to blame me for your business practice
failures. But, I get it, it makes you look like the good guy and shifts the blame... typical sub-standard contractor move from another shady Arizona contractor.

Excellent work. Now have a beautiful master bath. The whole company is very easy to work with and clean up each day. Kristina has great ideas and really picks up what colors and styles you like. Would highly recommend.
KH
Gilbert

They did fabulous work, were friendly, professional and had a highly competitive price for quality work! Give them a call!

This is a review on my experience with the company. 3 weeks ago my landlord scheduled the company to come to my apartment and correct peeling bath/ shower combo surfaces. I was out of town and unaware there would be paint being sprayed in my apartment. I came back to my belongings not just covered in dust from sanding but PAINT! I informed my landlord and they told me to educate the contractor on what the damages were. When Ardi came to my apartment he was very dismissive and repeatedly told me my belongings were covered in plastic. This may have been but obviously the plastic was loosely placed. All paint in air went under the plastic and coated our tables, chair, tv, sound bar, and a spot in carpet. The sound bar you can see appears to have had the plastic up against it so the paint dripped down and created this type of pattern. Ardi was able to remove the paint on my chair and carpet, while I had to scrub our wood tables and furniture for hours to remove the residue. We were UNABLE to remove the paint from our sound bar and tv. Nothing was done financially or otherwise to compensate for damages that could not be fixed. My suggestion to anyone thinking of using Chromatic Coatings is that you continuously watch the work being done, wear a mask or whatever you have to do to ensure your belongings are not damaged. Remove your property completely or ensure that they are covered in plastic and taped down with no air flow inside. This was very disappointing to come home to this mess after a summer vacation, when I had left my place very clean.

Have known the owner for a while, but this was the first time I've actually used his business for handyman services.  The project was a dishwasher installation (remove old, install new).  It was completed without a hitch!  Eddie was on time, did an excellent job, verified everything was OK, and cleaned up afterward.

Please do not hesitate to use this company!

Another great job by Andy.  My partner and I had to find a quick solution for enclosing a couple of exterior water heaters at my ancient property downtown.  It was affecting our ability to run the units for hot water and cooking.  Andy proposed a couple options and costs via text, came out a couple weeks earlier than his busy schedule would have otherwise permitted, reevaluated the proposed enclosures onsite, then provided refined recommendations.  It was all completed within a few days of contact.  Very pleased with the promptness, workmanship, and look.  Will rehire Old Reliable in the future.

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.