Best in Phoenix AZ
I had my kitchen remodeled, along with leveling my living room floor to match rest of the house, new tile throughout the house and a wall removed. From beginning to end, the process was easier than I experienced with previous contractors. Everyone was on time, polite, and the house was clean at the end of the day. Mike was responsive to answering my questions which I appreciated. Everything was on time, except for one day delay which did not put the overall process behind schedule. I love the end project and would not have been able to design the floor plan, pick out the tile, countertops or cabinets without the help of Kristin. It was well worth the cost! I highly recommend Mike and staff to complete any remodel.
https://www.mkremodeling.com
4064 E Presidio St Ste 101 Mesa, AZ 85215
I highly recommend Rodriguez Remodeling! Jesus and Gabriel arrived early and fixed the entrance to my attic that was damaged from an air conditioner install. They were professional and respectful and did a wonderful job. They deserve 10 stars for their amazing customer service!
http://www.Rodriguezremodeling…
Phoenix, AZ
Hands down, Q is one of the best out there - he's honest, hardworking, knowledgeable and very trustworthy. I referred him to my family members as well. Easy to communicate with and no project is too big or too small from electric, plumbing to installing tvs, I would highly recommend him to everyone.
Phoenix, AZ
D & D is the best in town!! Not only was Dion very responsive but was able to get me in for an assesment and repair 3 days before Christmas. Gerardo and his son fixed my upstairs within the hour. They showed up at 10am and by 12pm my floor was fixed!!! Very happy with the outcome and service! Will definitely use them for future repairs.
http://ddconstructionaz.com
Phoenix, AZ
I was not happy with the remodel of our kitchen. We were told that things were going to get done and they were not. The amount of time quoted was way longer than what it actually took even though I had told them they had out business but to please if anything over estimate rather than under. We have a large scratch in our island counter top and all our drawer were meant to be soft close and completed and only half are soft close and they several don't shut all the way. I do want to say whoever they used for the tiling did a phenomenal job. It was subcontracted out and I would hire them again in a minute but I will never use 2nd ave design group again nor will I recommend it.
http://the2ndavedesigngroup.ne…
126 W Roosevelt St Phoenix, AZ 85003
10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says "We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount."
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour. I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.
2:00pm I added this in response to the owners comment.
I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.
The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.
As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).
I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.
Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.
2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.
2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.
http://www.imgonnafixit.com
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour. I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.
2:00pm I added this in response to the owners comment.
I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.
The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.
As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).
I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.
Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.
2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.
2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.
Phoenix, AZ 85022
I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!
https://besthomeremodelingaz.c…
22849 N 19th Ave Ste 140 Phoenix, AZ 85027
I highly recommend Eric at E.L. Construction for any of your general contracting needs. Eric installed a new door in my hallway that came out perfectly. Seeking quotes from other contractors, Eric was by far the most cost effective. I was so impressed by his work that I have contracted him for several other projects around my house and will continue to use his services in the future. Great service!
280 S Evergreen Rd Tempe, AZ 85281
We hired RH Design and Build to build out our office inside of our garage. They did a phenomenal job. We couldn't be happier with the results. The communication was awesome and the pricing was under a few other bids that I had requested. We plan on using them again for a larger project down the line.
7025 E Via Soleri Dr Ste 4040 Scottsdale, AZ 85251
Highly Recommend!
Got myself in a pickle and Doug answered the phone and was able to come out same day. Very friendly, knows his stuff, fast response time, and He raves about his partner as well.
As a female I'm used to people coming in and talking down to me, I got non of this which I so very appreciate. He was great with my kids and dog running around too. It really felt like calling a friend / family member.
http://www.husbands2go.com
Got myself in a pickle and Doug answered the phone and was able to come out same day. Very friendly, knows his stuff, fast response time, and He raves about his partner as well.
As a female I'm used to people coming in and talking down to me, I got non of this which I so very appreciate. He was great with my kids and dog running around too. It really felt like calling a friend / family member.
3317 South Higley Rd Ste114-135 Gilbert, AZ 85297
Bobby is absolutely fantastic to work with. From the second we met, you could see the level of passion and detail he had. He made remodeling painless and easy, wouldn't recommend using anyone else in Phoenix!
http://www.atelier507.com
19804 N 33rd Pl Phoenix, AZ 85050
Mark was awesome to work with! He is a creative visionary who helped transform our bathrooms. I showed him a few I inspiration pics and he took it to the next level. He was always on time and delivered what he said he was going to do!
http://www.m2az.com
Phoenix, AZ
Let me start off by saying Jennifer is amazing women to work with. She is so talented at what she does. Me and my wife are pleased with the professionalism and the way she communicated with me through the whole process. Thank you so much!
https://jlcoates.com
4343 N Scottsdale Rd Ste 150 - 1001 Scottsdale, AZ 85251
Desert Mountain just completed repainting the entire cabinets in my home. Working with David and Jamie was truly a great experience. They always showed up on time and kept to their quoted schedule. The cabinets look great-their price was fair and I would certainly recommend their company without any hesitation.
http://www.dmcounters.com
3207 E Washington St Phoenix, AZ 85034
Never responded to multiple requests. Don't even bother asking for one. I had other contractors respond that my project was not in their scope of work. Easy peasy. These guys don't respond which is what probably would happen after you have them money
http://www.GustoConstructionAz…
3256 E Joseph Way Gilbert, AZ 85295














