Best in Phoenix AZ
I had my kitchen remodeled, along with leveling my living room floor to match rest of the house, new tile throughout the house and a wall removed. From beginning to end, the process was easier than I experienced with previous contractors. Everyone was on time, polite, and the house was clean at the end of the day. Mike was responsive to answering my questions which I appreciated. Everything was on time, except for one day delay which did not put the overall process behind schedule. I love the end project and would not have been able to design the floor plan, pick out the tile, countertops or cabinets without the help of Kristin. It was well worth the cost! I highly recommend Mike and staff to complete any remodel.
https://www.mkremodeling.com
4064 E Presidio St Ste 101 Mesa, AZ 85215
Had a plumbing problem that required the plumber to cut away some of the drywall in a few rooms to fix - - - called Rodriguez Remodeling to do the restoration - - - in one day, the crew had re-patched the drywall and painted the walls - - super quick and expertly handled - - these guys are artisans - they know how to repair and paint - - I can't tell where the repair starts and stops - - - It doesn't get any better!
http://www.Rodriguezremodeling…
Phoenix, AZ
Q is literally the best handy man ever. Ever since the first day I hired him, he has tackled all of the crazy random jobs I've thrown at him quickly and professionally. I don't even feel right calling him a handy man as he is way more than that! On top all of that, he's super sweet. I will miss him and all of his amazing work when he leaves California. Damn you Arizona for stealing Q from us!!
Phoenix, AZ
While I didn't end up using D&D to conduct my construction work, I am leaving them a review because I was thoroughly impressed with their customer service. In a world where business rarely respond or follow-up, they did. That really speaks volumes, and I feel that had I hired them for the job, they would have never missed a scheduled date.
http://ddconstructionaz.com
Phoenix, AZ
We are so happy with the work that Mike and his team did in our kitchen. They matched the wood stain and built extra cabinets and also designed a few from scratch matching beautifully. We get compliments all the time, they were timely and very professional. After all was done we actually Had them return to resurface areas we hadn't thought about. Would gladly recommend and use them again
http://the2ndavedesigngroup.ne…
126 W Roosevelt St Phoenix, AZ 85003
10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says "We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount."
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour. I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.
2:00pm I added this in response to the owners comment.
I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.
The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.
As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).
I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.
Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.
2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.
2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.
http://www.imgonnafixit.com
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour. I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.
2:00pm I added this in response to the owners comment.
I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.
The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.
As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).
I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.
Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.
2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.
2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.
Phoenix, AZ 85022
I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!
https://besthomeremodelingaz.c…
22849 N 19th Ave Ste 140 Phoenix, AZ 85027
I had EL Construction come evaluate a patio cover with a rafter succumbing to rot. Eric himself answered promptly, and gave a fair assessment of the repair and the possibility of scope creep and how that would work. When I accepted his quote, he got me scheduled very quickly, and sure enough the scope had to get considerably bigger. The ease of communicating with him made what could be a scary situation much more approachable, and he definitely seemed motivated to treat my home like it was his own.
The project dragged on three days longer than expected, but at every stage it was kept protected from the monsoon elements, and the construction made quick progress. The outcome was an excellent work product, everything looking like new, and a fair final invoice.
I definitely recommend EL Construction for the hard stuff. Eric tells me he can do it all, too, so I'll be reaching back out to him as the projects come up!
The project dragged on three days longer than expected, but at every stage it was kept protected from the monsoon elements, and the construction made quick progress. The outcome was an excellent work product, everything looking like new, and a fair final invoice.
I definitely recommend EL Construction for the hard stuff. Eric tells me he can do it all, too, so I'll be reaching back out to him as the projects come up!
280 S Evergreen Rd Tempe, AZ 85281
Joe came out quickly and made us a priority. He met our budget and timeline. Was a great communicator and has good resources. Would recommend for your next home renovation.
7025 E Via Soleri Dr Ste 4040 Scottsdale, AZ 85251
Doug is a true craftsman. Doug is meticulous in his work and actually cares how things look long term. Doug takes the extra time to explain the issues, form a plan to resolve the issue. In addition to that, he kept his original bid quote with a few minor complications. Doug is a very honest person. He was upfront and didn't sugar coat things . We had several people come out for quotes on the work. By Doug's own admission, he isn't the cheapest but he definitely does quality work. Doug completed the tasks in a reasonable amount of time and was accommodating to my family and schedule. Doug also went through the hassle of teaching me how to do the repairs so that someday, I wouldn't have to call anyone else for that. Doug was very polite and personable. I wouldn't hesitate to call him back.
http://www.husbands2go.com
3317 South Higley Rd Ste114-135 Gilbert, AZ 85297
We didn't choose Atelier eventually because of availability but he showed on time for his quote, was very patient and took notes and measurements. He called later and apologized for his lack of availability.
http://www.atelier507.com
19804 N 33rd Pl Phoenix, AZ 85050
We had a great experience with Mark and his team at M2. Mark responded to our initial inquiry quickly and we were able to make an appointment the next day for him to come to our house to see the space and discuss options with us. We discussed what we had in mind and Mark found us three samples based on the concepts we discussed. All three samples fit our house and style so much that we had a hard time deciding!! Once we did, the entire process was quick and easy. We 100% love the work and will for sure use Mark for all of our projects!
http://www.m2az.com
Phoenix, AZ
Let me start off by saying Jennifer is amazing women to work with. She is so talented at what she does. Me and my wife are pleased with the professionalism and the way she communicated with me through the whole process. Thank you so much!
https://jlcoates.com
4343 N Scottsdale Rd Ste 150 - 1001 Scottsdale, AZ 85251
I give these people my absolute highest recommendation. They actually solved 2 kitchen issues I had. Thank g-d I called them. Thank you Bedrosians for recommending them.
http://www.dmcounters.com
3207 E Washington St Phoenix, AZ 85034
Needed an extension to our patio. Gusto had the best bid, and did a great job. Clay and his crew were friendly, professional, and punctual. I would definitely use them again in the future.
http://www.GustoConstructionAz…
3256 E Joseph Way Gilbert, AZ 85295














