Best Roof Installation in Phoenix AZ

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

I've been in the market for new windows to replace the windows my house was built with (very thin late 80s single panes) and got three different quotes before I contacted Tracer Window. When Chris from Tracer came over I knew immediately he wasn't a typical sales guy telling me what I wanted to hear. I can smell b/s from a mile away and it does nothing but drive me to find someone else.

Chris was objective and honest and gave me a good list of pros and cons and enough information to decided not to install a $10,000 three pane sliding glass door that I thought I was set on. That alone sold me that I could trust Tracer to do the job.
The quote came out very fair and Chris gave me the confidence that they would be installed professionally and meticulously.

I just had the windows installed and completed this week and couldn't be happier with the job. The team of window installers blew us away with their customer service and professionalism. They respected our property by taking great care to protect anything that might have got damaged during install, they ensured all their work space was spotless upon leaving and they didn't try to rush through the job to get it done it one day. On top of that they adjusted my patio door to swing more freely without me asking them and did it free of charge. Their work was meticulous, every joint and corner of the window trim inside and out was perfectly sealed and trimmed and they cleaned the windows leaving them spotless.

Through the finish walkthrough they pointed out a very discrete scratch on a window pane that I wouldn't have ever seen and they insisted to take care of it through the Milgard warranty. Just another huge plus.

To say the least I'm very thankful I hired Tracer Window and Door to take care of this big project. I would recommend them to anyone looking to replace their windows. I believe Tracer is a team of honest, hard working people that want to exceed 100% customer satisfaction.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

DO NOT even think of using this company unless you want to pay for poor service or no service.  They claim that they are so busy that they cannot schedule installs less than 3 weeks out.  So you will have to wait for factory to make your door (understandable for custom door) and if the door arrives, you will have to WAIT for install or hire your own. Our door came in the wrong size as verified by owner and sales agent after I notified them that door was short.  They did not want to refund us our money or order a new door even if wrong size door was received.  They claimed that they could fix the short height problem by ordering a threshold part to go at the bottom of the door.  The part took about 2 weeks to get to them but I had to repeatedly call to try and get the part installed.  Again, they were so busy that they could not set a definite date.  When they finally installed the part, they did not finish the job properly.  The door was not cheap...about $2000. Order from anyone else because you will have to wait for these guys anyway.  And then get a good professional installer who has pride in their work.  In the end, you will have less stress and save you time from chasing this company for service!!  How would you like to pay $2000 and have your door/frame look like this?  Ordered door 9/1...still trying to get job completed properly.

Make sure to read the contract fully before signing there is no way for a client to get out of it without having to pay this company 33% of the total I was fully cooperative with all they asked for my side of the bargain so they could have an easy install when the install was ready I removed all my blinds and moved everything out of the way when I received a call saying they have all my products ready for install come to find out my order was never placed after 3 months and the windows they brought were not the correct windows or even the correct sizes for my house it was a different clients I called the next day she said it will take about 2 weeks. the lady that I was speaking to was fired due to messing up other clients orders. It has been over a month since I removed all my blinds and moved everything out of the way (which it's still like that because there's no point in putting them back)  I have not received a call or even heard anything from the company about my windows and doors so I called to cancel my services due to not fulfillment to the contract and Miscommunication on there side and to let them know that I just don't want the windows and doors anymore and immediately the guy said that is impossible due to the contract and they have the high attorneys for this situation and as a company we will not lose
I did not read the contract fully but there is NO EXIT CLAUSE for the client to have the right to cancel after the company has not hold up there bargain so just make sure you read the whole contract because this company only cares about one thing only and that is scamming people into contracts that only benefit them and could care less about a client I knew right away as soon as the guy I spoke to started bringing up attorney and lawsuits right when I said I would like to cancel the order than he also told me that it was my fault that I should of been calling them everyday because in his words and I quote if it was his house he wouldn't put up with that shit (laughing) how is it my fault as company you should of called your client and communicated with them of what's going on

They put windows in our home it was a very quick and efficient experience, very easy to work with and would definitely recommend them.

I reached out to the company for a quote for a client. They were quick to respond and had a very fare rate for the work requested.

Rude customer service and unwilling to help hardship circumstances. Will lie to keep their sale from 6 months ago. Alside is transparent when you call them, DaBella is not. Asked to talk to a superior and was hung up on for calling them out on windows not produced yet. Alside told me directly they were not and the order was certainly cancellable. Was told to enjoy my divorce and repeatedly hung up on. Alside makes great windows, this is a subpar distributor. I have yet to talk to a superior.

They used a dirty tactic last week to get my case closed with the Registrar of Contractors by having their brother Justin Jobe who they told the Better Business Bureau isn't even part of their company show up in their place for the inspection. Here's the thing, Justin Jobe was already told that he wasn't allowed to come back to my house and it was all done so that I would deny access. The ROC investigators had already told me to involve law enforcement, but then used it against me by closing my case against Haven Construction when their brother Justin Jobe of Grayson LLC came in their place even though everyone knew he wasn't allowed on the property. I've added more photos because now the foundation is cracking my floor tiles and expanding the crack in an exterior wall too.