Best Garden Design in Phoenix AZ

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

Shane did a great job of sealing up some old windows that were showing signs of gaps in the sealing and becoming drafty. His work ethic was great and he was more than happy to explain the process of the project. Respected my home and surroundings, and provided very fair pricing. Would highly recommend for any window repair projects you may need.

Affordable Windows of Arizona (AWOA) replaced our outdated and worn sliding glass door with a Simonton Patio door.  The appearance, quality and functionality of this door is second to none. Jason AWOA Sales Manager, was very knowledgeable and helpful in facilitating our selection of a door suitable to our tastes, needs and one that would best serve us here in the warm Sonoran Desert climate of Central Arizona.  I must add that their installation team was very professional and efficient in the installation of the new door.  They estimated that it would take approximately 3 hours to complete the installation and did so within 10 minutes of the estimated time, including their cleaning up afterwards leaving everything in total order. I would not hesitate to recommend Simonton window and door products and/or Affordable Doors of Arizona to family, friends or anyone for their window and door needs.  Go to: affordablewindowsofaz.co… and read about Simonton windows and doors and AWOA's excellent services.

Charles Ault
Gold Canyon, AZ

So the juries out for me. Ordered 15 windows and 1 slider about 2 months ago. Was scheduled to begin April 3rd. They emailed to say they were short staffed and needed to reschedule for April 10th. Then they rescheduled for April 12th. The 5 man crew came out on the 12th and said they couldn't make it the 13th because they had to work on another job. They came the 14th and said they would be back Monday the 17th but 2 of the crew had to work on another job. AND the kicker to it all is, once they get done, they contract with a guy to do stucco repair and cannot give me his schedule.

$25,000 and this is the way I'm treated?? Crew is great but there is very little communication from sales (who told me he had no idea this was happening) or scheduling. I'm told they'll figure it out and let me know but I haven't heard anything from anyone and my house is in disarray because I've had to move stuff. I've missed work and had to reschedule dog care multiple times.  Will update if the job ever gets done. Would not recommend this company!

I will start by saying the beginning experience was good. Dennis came over and gave us an assessment and estimate.  He explained all of the features of the windows and seemed to have great expertise. He said they would call me within eight weeks to schedule my appointment. The nice thing is that they called me twice to confirm my day of installation. The one small snag was that shortly before my appointment time they called me to say one of the installers was not feeling well and we might have to postpone it a couple of days. The reason for my stellar review and five stars is because the manager immediately jumped in and found a way to make the job happen as originally scheduled. He personally came over along with a couple of amazing guys, specifically Phil and Aaron. Between the three of them they got this job done so quickly and so beautifully I could not have asked for more. I wanted a stainless Nickle handle and when they accidentally installed a white handle they immediately corrected it flawlessly. I am so happy with the results and especially the professionalism of the manager and Phil and Aaron. Thanks guys!

*UPDATE*  The owner of the company reached out to me and told me that the lady that had been rude to me had previously been terminated for bad customer service and that he reached out to the installer to discuss the work.  Kudos to the owner for stepping up and reaching out.

I have a mixed review. We had a broken window that needed to be replaced. We called this company but they said they wouldn't come out without putting down a deposit.  That was so weird to me. I mean, who wants to go through the hassle of getting money back if you don't choose that company?  It's like them saying you aren't worth our time to come out and give you an appraisal.  Soooo the guy comes out and he's nice and knowledgeable.  We decided to use their company, but when I called to schedule an install the lady that answered the phone was rude, from the very start. Like, not pleasant at all.  When she couldn't find my info in her system she got even snottier.  She then transferred me without even telling me she was putting me on hold. Rude.  The next lady found my info and then said that I needed to put down another deposit. Um, what?  How does that work?  Two deposits?  When I asked why two, she said she had no record of the first deposit.   Turns out somebody had made two accounts/quoted for the same job because I asked about frosted glass.  It took too long to get the glass installed and when the it was finally installed I had to stop the guy from leaving because the sealant was all screwed up.  He fixed it right away, but since I had to ask him to fix it, it shows me that he doesn't exactly have pride in his work.  So, basically, it turned out nice, but there were a few speedbumps with the company along the way.  Their office staff needs some customer service training for sure.

This review is for the process so far as we have just ordered our retrofit windows, The Anlin Del Mar Expanded Series.  Steve K. is our design consultant, and he is the main reason for our purchase.  My husband and I recently attended a home show and spoke briefly with several vendors, and I did research about the various companies.  We had narrowed it down to just a few to come out to our home and Steve with AZWDS was the first out.  This is a big purchase for us because we are doing all our windows and two exterior doors.  We would typically never go with the first company out, but Steve's approach won our business.  What a nice, sincere person!  He spent quality time finding out what we wanted and educating us on the product.  (I must say the product is quite impressive and so many features are standard instead of the usual upgrade/add on situation!)  It felt like a conversation with Steve and not the typical sales presentation with pressure.  They have a beautiful showroom that we visited after our purchase that helped us finalize some colors and such that I'd recommend seeing.  Fingers crossed that the rest of the process will be as awesome as the beginning has been.

I've been in the market for new windows to replace the windows my house was built with (very thin late 80s single panes) and got three different quotes before I contacted Tracer Window. When Chris from Tracer came over I knew immediately he wasn't a typical sales guy telling me what I wanted to hear. I can smell b/s from a mile away and it does nothing but drive me to find someone else.

Chris was objective and honest and gave me a good list of pros and cons and enough information to decided not to install a $10,000 three pane sliding glass door that I thought I was set on. That alone sold me that I could trust Tracer to do the job.
The quote came out very fair and Chris gave me the confidence that they would be installed professionally and meticulously.

I just had the windows installed and completed this week and couldn't be happier with the job. The team of window installers blew us away with their customer service and professionalism. They respected our property by taking great care to protect anything that might have got damaged during install, they ensured all their work space was spotless upon leaving and they didn't try to rush through the job to get it done it one day. On top of that they adjusted my patio door to swing more freely without me asking them and did it free of charge. Their work was meticulous, every joint and corner of the window trim inside and out was perfectly sealed and trimmed and they cleaned the windows leaving them spotless.

Through the finish walkthrough they pointed out a very discrete scratch on a window pane that I wouldn't have ever seen and they insisted to take care of it through the Milgard warranty. Just another huge plus.

To say the least I'm very thankful I hired Tracer Window and Door to take care of this big project. I would recommend them to anyone looking to replace their windows. I believe Tracer is a team of honest, hard working people that want to exceed 100% customer satisfaction.

Greco Roman replaced all the windows in my 2800 sf house. This included two extremely high clerestory windows and changed out bottom sliders to casements in our master bedrooms. They were efficient, polite and clean.

From the initial appointment, fair market pricing and through to the installation Cougar Windows should be on the top of your list for windows and doors! Having integrity, knowledgeable and being customer service driven, they can't be beat!

I did not receive the kind of business I was hoping for with Mountain View Windows and More LLC. The price was right. The service on the other hand was not good. First, I felt as though I was being blown off serval times on when someone should be there to fix a window. After I had to pay half up front for cost. It was becoming very frustrating. When someone just this week on Monday June 14 came to fix the window. The window was left with looks like grease markings all over the glass. Also, had to use my ladder to get the job done. Then left broken glass all over the ground outside. Along with glass in the brand new carpet. I felt not only did the gentleman show up unprepared, I also had to clean up after him. I have been dealing with this company since May 5th.  For just 1 small window.  I am relieved that the job is complete at this point. I just can not leave a good review or would I recommend this company.

updating the review... I have since received a refund from the company for all monies and purchases. Honest company, just didn't hire competent workers and need to manage financials better.

I don't write many reviews but when someone or a company goes above and beyond, it moves me to express my feelings.   I have been shopping for replacement windows for over three weeks now and found Lasting Impressions online.  Called and spoke with Karen at some length and said she would work up a quote.  I actually stopped by the next day (she had just emailed me the quote) and even though I couldn't go with them due to my HOA strict restrictions, Karen spent a half hour or so helping me!   Even answered my questions via emails after that in such a timely manner.   That's customer service and she sure knows the business.   If the other people who work there are half as good as Karen, you can't go wrong with them,  I highly recommend Lasting Impressions!

This  has been the worst experience by far!
Ray Baxter is a narcissist crook who was verbally abusive to me and his own wife. He blames everybody else in fact it's his clueless ways of running a business! He will yell at customers if he doesn't get his money when he wants it. His installer Simon is not licensed and illegal
Make sure you do a background on Ray Baxter
Majority of his reviews he put on himself
Check rip off report he has done this before with other employees
You have been warned
Medafisics degree he bra
Hilarious and delusional person
Simon no longer works for him
Ripped him off too
$4000