Best Water Heater Repair in Dallas TX

Ok so talk about being skeptical on Yelp from others review BUT LET ME TELL YOU !! These guys are the REAL DEAL top notch professionals and KNOW what they are doing.  They were respectfully timely, kept a clean workspace, kept me informed, was paced to complete the job timely and charged me beyond FAIRLY!!   I was comfortable with them coming out during Covid as they were all masked up.  On top of this all it was last minute and consideration was given to me due to my broken foot. Thank you 308 So much for meeting beyond my needs.

Always timely, uses the time on the job efficiently with effective results!
My go to!

Simply stated.   AMAZING service.  Called CTX at 3:15 on a Friday afternoon with a water heater issue.  They were here by 4:30, diagnosed the problem and repairs were completed by 7:45.  Did I mention this was on a Friday?? Fantastic service.  I have used CTX several times in the past for other rental properties, and will NEVER use anyone else.  Thanks guys.  Truly appreciate your support.

I have used texas star services to maintain my have units for the past few years. Kevin has always given me honest and fair service and recommendations and has gone above and beyond to work with my hectic schedule. He works fast and efficiently. I highly recommend him.

Have had nothing but positive experiences with Big Bear!  They do excellent work and are very reasonable with pricing.  I won't use anyone else.

Very responsive and great quality work. They added a 4 inch can light and converted a fan lite to a dimmer for a new light fixture

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Wow, I just put in a request last night and was able to get them to come the next morning. Not only did Luis give me a decent estimate to add two outlets in my house, but he was able to complete the job right away as well. He said we very kind and knowledgeable. He left with no mess to clean too. :) I will be using his services going forward.

Had a plumbing issue on a Sunday. Not sure if they are better priced on a weekday but for a sunday call it was a minimum $250 for an emergency call regardless of work. I called a different plumber certifed and bonded as well that offered free estimates on a sunday and the work cost me $187 total.

Same story; different reviewer: The service and friendliness is top notch in the business. On the other hand, their over-the-top sales push and pricing makes them a subpar company. I paid over $500 today for a visit that other electricians quoted around $200 to do. The only reason I paid it was because they were already here and I would've still had to pay $100 for their diagnostic and estimate.

In short, the guys are great and knowledgeable, but you can easily find the same service cheaper somewhere else.

Note: A warranty doesn't matter when I can pay someone else two to three times over to fix the same problem.

I had an extremely bad experience with this company:

Schedule: First of all, they only commit to a 4-hour time slot for the inspection visit (like a cable or telephone service provider) unlike so many others that give a fixed time. I had called a couple of days in advance to have them take a look at a non-functional AC; the person I spoke to promised to have the tech keep me as the first visit of the day so that he could arrive before 10 am. However, on the day of the visit, I received multiple calls indicating every time that the tech had a few calls ahead of me and was getting delayed. Finally, the tech arrived just around noon, 4 hours after the expected time.

Attitude: After 4 hours delay, there was no apology or even any attempt at it. In fact, the person who visited was downright curt in his demeanor and was very reluctant to answer any questions clearly. He did not try to find out what the issue was and only gave quotes for several optional part replacements without confirming if the problem will be fixed. Even in that, he quoted $350 for a component that I can buy online for under $40. When asked why is it so expensive he started responded angrily that the company needs to make money to pay for expenditures, health insurance for employees, etc. One of the suggestions was a complete replacement of the AC. When asked about lower cost alternatives to that, he was very rude and just shrugged his shoulders. I would never go with company (A#1 Air) again, nor would I recommend to anybody else.

Instead, I ended up with Air Comfort Solutions (ACS) where the experience was completely opposite, the person actually cared. He spent time to find out/explain what the issue was, and determined the lowest cost option to replace the appropriate component.

UDATE INCLUDED Below! DO NOT HIRE THIS GUY! DO NOT PAY HIM IN ADVANCE!! I have to take him to court to get my money back for services he failed to provide.
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it.  He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25!  I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.

Once he has your money, he will figure out a way to get close to $100/hour.  He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.

He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.

He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!

He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.

He is the poster boy for bait and switch!

I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.

He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.

He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot

Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???

We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.

He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.

He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!

He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.

If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie