Best Heating in Columbus OH

Gerry is very knowledgeable, honest, and does not waist time so he can charge you more. We called him with a restaurant hood problem he came and got it fixed for a very reasonable price. He checked another fridge that was not working and got it fixed within 20 minutes for $80 and its now been a month and fridge still works. Another company had said compressor was out and they needed $1500. Every time we call Gerry he has a solution at a reasonable price will use him again an again.

Have used this company several times for plumbing and roofing. Extremely fast response, exemplary service, very fair pricing and great quality of work. I can't recommend them highly enough. My mom is in her mid 90's and lives alone with no family within hours of her.  Bill Goodknight has gotten someone to her emergency in hours.

don't waste your time. owner shows up unannounce. got him from home warranty company. slow, slow, and slow. Too busy trying to get more work from you instead of fixing the issues. touching stuff around the house. creepy

Can't say enough positive things about my experience. Chad was tremendous when he came out and Misty, who I spoke with on the phone, was very knowledgeable and kind. I would highly recommend and I will call again.

Ran electric to our barn across the yard. Knowledgeable, efficient, and reasonable. Highly qualified and recommended.

Michelle really made things easy on me. I am an out of town landlord and my renters were without electric in 1/2 of the house on a Sunday. Michelle was willing to go out right away. The next day when the job was done he emailed me the invoice and that was that. He really made the whole process smooth.

Over  the period of about two months my family and I tried to make arrangements to have this company evaluate my residence for a percieved reduced air flow issue in a few upstairs bedrooms. I was able to actually get an appointment set with a whole house HVAC venting system cleaned first (at the tune of $400) followed by the AC technician (Owner) to come by and give that inspection and hopefully get a system enhancement arranged. After cleaning system was complete, I called and asked where the technician((owner)) was and asked for an ETA. I was told someone (either technician-owner or secretary) would get right back to me with that information and NEVER heard a word, now this is three days later and I have not heard. These people are too busy for you or me, just don't bother using them and your expectations will not be missed. Disrespectful, unprofessional is my total opinion.

Mike has always done a great job servicing our home. He takes the time to explain what he had found and provides me my options. All around good experience.

This is not only the worse Heating and Cooling company I have ever dealt with, it might be the worse company ever.  Got terrible service then got double billed on by credit card.  They acknowledged their mistake however will not refund the money because they don't know how to take it off my charge and they won't send a check.  I know they are inexperienced in running a business but I would think they would want to start out with a positive...NOT

Grove City ,Ohio location

just purchased a new Hvac system from them.  had a question, and called customer service for assistance.  On hold for over 15 minutes to speak with a person.  Finally gave up!  IMO, a very poor level of customer service.

My hot water heater stopped working and I called them because their sticker was for some reason on my appliance.  They came out same day to assess  for $99 told me my power venter failed and I needed to call Lowe's to get a replacement part sent out since it was under warranty.  Said it would be a minimum band aid repair of $1600 and then went up from there.  I called Lowe's to find out I needed to call the manufacturer instead which I did.  Manufacturer didn't even know what a power venter part was and after multiple calls back and forth turns out it was the blower assembly that he was referring to- shouldn't you know the proper term for an actual part?  Meantime I called 2 other places just to compare repair prices- one place gave me a $200 quote over the phone without even coming out with caveat that there could be additional issues just to be aware.  Other place came out to take a look for free and gave me a $253 quote to repair.  Ended up going with the $200 place due to availability and it turns out it isn't even the blower assembly that is broken it's something else so they called the manufacturer for us and ordered the actual  part it should be here tomorrow and they will come back then to repair.  Haven't charged me a dime at this point.  I will not ever cAll American air again really disappointed since when you are on hold with them all they talk about is how much they value customer service.  They suck!

if i could give zero, i would. the person who drives their truck is terrible and their service is poor

KMA agreed to install 3 additional lights to my pond fountain, with 3 existing lights. Not only did the 1st contractor break the original lights, necessitating buying 3 more lights, my pump, which was previously working suddenly froze up, requiring me ordering $650.00 in new pumps. Then new tire needed trenched. And my fountain was out of the water for 7 weeks, trying to get 3 new lights installed. I paid for lights to replace original lights, new pumps ($650), AND they charged me $1500.. TO ADD 3 lights into my working fountain!!!
7 weeks for 3 our project .Buyers beware!!!!!!!