Over the period of about two months my family and I tried to make arrangements to have this company evaluate my residence for a percieved reduced air flow issue in a few upstairs bedrooms. I was able to actually get an appointment set with a whole house HVAC venting system cleaned first (at the tune of $400) followed by the AC technician (Owner) to come by and give that inspection and hopefully get a system enhancement arranged. After cleaning system was complete, I called and asked where the technician((owner)) was and asked for an ETA. I was told someone (either technician-owner or secretary) would get right back to me with that information and NEVER heard a word, now this is three days later and I have not heard. These people are too busy for you or me, just don't bother using them and your expectations will not be missed. Disrespectful, unprofessional is my total opinion.