Best A/C Installation in Columbus OH
Excellent work. Showed up on time and completed the project quickly and efficiently while observing covid precautions.
2681 Sawbury Blvd, Columbus , OH 43235
Second experience not too good. Called and sent over materials to arrange an on site estimate. No response received. Called and asked about the estimate and was told that the email was received and that someone would contact me. No response back.
After four days, I emailed that I was going to use someone else. The next day I got an apologetic email explaining that they got really busy and appreciated me advising that the job was no longer needed.
A few suggestions.
1. Acknowledge inquiries. Little as frustrating as emailing a business into a black hole. A simple response saying the email was received does wonders.
2. If within 24 hours, you can't provide a substantive response on next steps, again, follow up with a communication. Nothing says customer indifference like not communicating. Be proactive - don't make the customer chase.
3. If you are too busy, again let the customer know that the request is going to take some time and give the customer an option to accept that or look elsewhere. Again, time is valuable to each of us. Lost days matter when waiting for a response. Act professionally even when the job can't be done and customers will remember. Blow them off and all that is left is a sour taste.
After four days, I emailed that I was going to use someone else. The next day I got an apologetic email explaining that they got really busy and appreciated me advising that the job was no longer needed.
A few suggestions.
1. Acknowledge inquiries. Little as frustrating as emailing a business into a black hole. A simple response saying the email was received does wonders.
2. If within 24 hours, you can't provide a substantive response on next steps, again, follow up with a communication. Nothing says customer indifference like not communicating. Be proactive - don't make the customer chase.
3. If you are too busy, again let the customer know that the request is going to take some time and give the customer an option to accept that or look elsewhere. Again, time is valuable to each of us. Lost days matter when waiting for a response. Act professionally even when the job can't be done and customers will remember. Blow them off and all that is left is a sour taste.
Columbus, OH
Called and a licensed electrician was sent out the next day. He was prompt, professional, quick, cleaned up after himself and had excellent communication skills. I would recommend this company to neighbors and friends.
6200 Huntley Rd, Ste D, Columbus, OH 43229
Strickland electric is the best. I've used them for all my electric issues since buying my house in Whitehall. Yesterday Nathan came out to install a new outside outlet which he did. I then asked him to fix some other issues like adjusting my flood light and labeling my electric box which he did at a discount rate for the labeling and no charge for adjustment of my flood light. He's the best!
Columbus, OH
I called and got immediate service to a live wire in my home. Damon was friendly and efficient. His fee was more than reasonable and I will definitely be calling him again.
Columbus, OH
I had Ben and Eric in to do some work. They were EXCELLENT. On time, professional, quick and got the job done right.
6635 Singletree Dr, Columbus, OH 43229
Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.
Columbus, OH
New to the area, I read the review already online for Excel and called. My call was returned promptly, he called to let us know he would run a bit late so we felt assured, and a really no-fuss, no drama, tidy job at a fair price all made this service a gem. I have added Excel to my contacts list and will share with confidence. A star!
Columbus, OH
Master's Electric added coach lights to our garage. We are extremely happy! He responded quickly to questions, very reasonable pricing, on time and did a fantastic job on our lights! Highly recommended! Thanks!
Canal Winchester, OH 43110
Had called several other companies without an answer. They called back within 15 minutes and were at my home a few hours later. Very professional and the pricing was definitely fair. They were done within 30 minutes and I couldn't have been more pleased with the whole experience.
7991 Amanda Northern Rd, Canal Winchester, OH 43110
John is extremely knowledgeable and helpful when it comes to any electric needs. They go above and beyond to provide excellent customer service at a reasonable cost. Would highly recommend the R&T Yoder Team!
3989 Broadway, Grove City, OH 43123
I was told on the phone there was no extra charge for weekend service and the electrician would tell me what the problem was and if I did not want to pay the price there would be no charge. The electrician and I discussed the issue and he told me it would be $154 for him to check it out. I had a safety inspection the next morning, so I did not feel like I had a choice on a Sunday. I agreed and he told me 2 breakers and an outlet needed to be replaced. After about 15 minutes of work and $621 he left.
Columbus, OH
BEWARE! charged for sending interns in a program and not an electrician. The original appointment time was right after lunch, and 3 different names were sent as technician names before showing up at 3pm after I initiated correspondence to find appointment time. Those 2 young men had no clue and tested one plug for $25. They are a joke
2540 Scioto View Ln, Columbus, OH 43221
I called them several times to to tell them my faucet was vary loose n moved in n out n left to right. They kept telling me they would call me back and never did. I would NOT recommend them to anyone
Columbus, OH
don't waste your time. owner shows up unannounce. got him from home warranty company. slow, slow, and slow. Too busy trying to get more work from you instead of fixing the issues. touching stuff around the house. creepy
Columbus, OH 43227
It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!
1509 Blatt Blvd, Unit 8106, Gahanna, OH 43230
Mike was out today to service our Generac Generator. I have used Efficient for several years and have found them very good. Mike the service Tech is very professional and professional. Top Gun service.
4800 Groves Rd, Columbus, OH 43232
WOULD NOT RECOMMEND!!! - Be prepared for deception - would not trust their estimates - I hired them to hang a billiard light in basement - they wanted to bring in a second guy and double the hourly rate - they walked off the job because I wouldn't agree to $160/hour rate!! Said it was because I had metal trusses - amazing as a company that does commercial jobs.
5441 Westerville Rd, Westerville, OH 43081