The Electric Connection

We have had several people come out and try to fix our yard post lamp without success.  When they arrives they found the breaker on the side of the house and had the lamp on and working in short order!!

I definitely will call them with all of my future electrical jobs.

I cannot say enough about this company. Extremely professional, did an amazing job. Highly recommend them for ur electrical needs

Originally from Columbus but have not lived here in over 23 years.  Had no connections with electric and plumbing companies to help my sister out on repairs she needed.  This company came highly recommended to me after pulling my hair out with other companies from a good friend.  Sarah was wonderful and professional. Wayne was a shining light and worked with me to resolve some things we were trying to achieve.  The electrician, Ken they sent out was nothing but the best Ive seen.  

From a handyman of promises, plumbers and electricians that were all far from what I am used to is when Electric Connections was introduced to me.  I cannot express enough how professional, customer service oriented they are and were competitively priced.  This company deserves nothing less than a star rated 5.  I wish I could take them with me when I go back home.  

Many thanks to Sarah and Wayne for all of their help.  They helped me so much in more ways then electric.  They helped me gain faith back in contractors.

Extremely friendly and professional. They educated me on what I needed and didn't need. Also performed high quality work at a reasonable price

HIGH MARKS FOR ASAD THE ELECTRICIAN! The manager, Wayne, chose the right electrician to send to my house for a complex job. Asad was friendly, smart, thorough, and more than able to handle a crazy electrical challenge to fix my improperly wired staircase of LEDs. I've had Asad to my house twice and each time he has over-delivered. Many thanks!

WOULD NOT RECOMMEND!!! - Be prepared for deception - would not trust their estimates - I hired them to hang a billiard light in basement - they wanted to bring in a second guy and double the hourly rate - they walked off the job because I wouldn't agree to $160/hour rate!! Said it was because I had metal trusses - amazing as a company that does commercial jobs.

We live in an older Clintonville house and one of our breakers was constantly tripping because most of the house was mysteriously on it.  When we wanted to put a freezer in the basement we knew we would have to get something done in order to support it and not overload our circuits.

So they initially said from our conversation that it would be a relatively inexpensive fix.  Once they came to the house (on time!!!! with a phone call first!) they said we were looking at something more extensive to really fix the problem.  We thought about just having them to a quick fix but this has been an ongoing problem and we decided to just fix it once and for all.  So several hours and $500 later we have four new breakers and hopefully will stop blowing the same fuse over and over.

This would be a four star review except the next morning when I went to make coffee I realized the outlet was dead.  This was one of the outlets that was being connected to a new breaker and I guess it got missed somehow.  However, they said they could get someone here first thing in the morning the next day and hopefully that will be fixed.

UPDATE: I changed from 3 stars to 2 because they came back to fix my broken outlet this morning....and then said it was unrelated and charged me $64 to replace an outlet.  Really? I would think it would be worth it to keep a customer happy to just replace the outlet.  They acted like they were doing me a favor by not charging me more!  It just really turned me off and took me from willing to do business with them again to unwilling to call them again.

We called these guys out to install two light switches for a small bathroom (in the same box) and to install a vent fan. When we asked Wayne, in their service department, to have someone come out and give us a quote he told us that the job was too small and that he just wanted to come out and do the work.

When their service guy came out we told him that we wanted a quote and he quoted us around $300 to do the work. Well, they ran the 20' of wire and installed the switches but did not install the vent fan because we didn't have it in yet. The work looked fine but I received a bill for almost double what they quoted me! They charged me an extra hour for two men to go to Home Depot to get a part that they didn't have. I would have assumed this was in the estimate since the walls were open and you could see everything.

After complaining to Wayne for the bust in the quote, he only split the difference with me between the quote and the charged price that was double the quote. When I asked him about their website claiming guaranteed estimates, he said that they had to be in person and not phone quotes. Ours was an in person quote!

I wouldn't recommend them to anyone. A quote is a quote! They did half the work and still charged me almost double the estimate.

Their website advertises one hour service available, anytime.  Yet when I called today for an office connection in the next two days, Wayne said nope, nothing available in the next two weeks.  Guess we are hiring a different company.  Oh well!

They came recommended, now I want to recommend!  I called at 9:00am about a flourescent fixture in our kitchen. They said they could free someone up around 1:00. I sent a picture of the fixture tag and the technician arrived at 11:30 with the part I needed. He called 30 min in advance, was courteous and professional and done in 30 minutes.  I recommend this company and will call them when I need them again

I've been using the Electric Connection for years. I love these electricians...they are always on-time and they clean up after their work. They are very careful in my home and I've never had to have them back to redo a repair.  They are a great value. Randy and Asad are awesome.