Best Baseboard And Moulding Repair in Chicago IL

Unfortunately, I had a terrible experience with Fixer recently. I hired them to install my kitchen backsplash because I saw the reviews on here, as well as one from a friend of mine that personally used them for tile work. I provided them with pictures of the work that needed to be done, advised them that I had a wet saw and all tools and products needed to complete the job, just needed someone with the expertise to do it.

I was quoted 3-4 hrs for the backsplash installation,  with 1-2 hrs for putting in the grout. I opted out of them applying the grout and decided to do that myself once they were finished. I was tight on cash and Fixer provided the best quote, so I went with them.

On 10/23, the fixer showed up on time and ready to work. I gave him three options to set up the wet saw. He decided to use our garage. He got to work, and 3 hrs in he still hadn't had any tile on the wall. I asked him if this would take longer than the 3-4 hours I was quoted and he told me he thought I knew it was going to take longer and the dispatch should have told me. I told him to stop working because I wasn't prepared to pay for more time. He said it would take more than double of what they quoted me to finish.

I spoke with the manager John who said he would look at the transcript and see if was an error in their side. He called me back and told me it was and that they would finish the job for the amount quoted. I was satisfied with this, so I told the Fixer to continue, even let him speak to the manager John to confirm.

There are multiple tiles without spacers, which make each tile visibly uneven. Some of the cuts made on the tile are even visible when the covers for the outlets are on. The entire run above the stove isn't level and they used unnecessary tile behind the stove, even though I provided a piece of wood to hold the tile up so we wouldn't have to waste any tile. There was also mortar left on multiple tiles as well as the wall, where no tile was laid. The mortar for the tile is be dry by now, and it doesn't seem like anything can be taken off, so it will have to be chipped off or something.

Overall this experience has been terrible. Not only was I quoted incorrectly, but I am out 400 dollars for the time I was willing to pay for, and I am out on the tiles used that will have to be taken off due to poor installation.

The correspondence between company and customer was excellent. However, the appointment was cancelled by the company 2 hours before service time. PTO was processed and taken for this particular service, making this disruption massive and unprofessional. Would not be able to be a judge of quality of service, but reliability is a major problem.

Came out the same day as contacted. Very courteous and friendly. The first tech didn't have equipment sufficient for the job. They were very quick to make a follow up appointment the next day to get the situation handled. Would recommend.

As read in the other comments, the owner is a joke and blows off jobs! My mother, who is disabled, had a doctors appointment Monday and made sure she was back home in time for the meeting  and estimate that was scheduled by the business owner. He said he would arrive on Monday and never called and never showed up. My mother has reached out to him 3 times and now answer and no callback. Why would a business owner schedule a meeting and not show up? Says a lot about the business  itself! Can't be trusted and can't keep a meeting. Read the other negative reviews and you will see that this person blows off many customers. Not a professional business and not trustworthy at all!!! Stay away from this business, especially if you are elderly. Shame!!!

First, I would highly recommend working with Swanson Home Preservation.  We had some interaction with other home improvement companies about our small fence project. Some of them were shady, wanting to up-charge, or never showed up even to provide the quote and overall we were feeling worried that this project might turn out to be a bust. That was until we contacted Swanson's Home Improvement.   Alex provided us with a fair estimate for our fence project. He was knowledgable and thoroughly understood the aesthetic we wanted. Alex's willingness to listen and provide honest feedback along with a fair quote was the reason we selected Swanson Home Preservation for our project.

On the day of the project, Alex and Steve arrived on time and ready to work. They worked efficiently and make a great team. They even went above and beyond by making a custom piece insuring that our fence looked beautiful. They wanted us to be highly satisfied with their work. Honestly, we are. I have included pictures of the final fence project because we are so proud of the work Alex and Steve have done on our project. Therefore, I would highly recommend Swanson's Home Preservation for any of your home improvement needs. I know we will.

They came right on time and were very responsive through the app!
The two gentlemen who came were very clean and tidy and brought their own tools and ladder. They were polite and I was able to take a work phone call while they worked. I also felt very safe with them in my home!
I definitely recommend!
Project - wallpaper hanging