Description
Tackle all items on your to-do list in as little as one visit! Anything from electrical, plumbing, drywall, painting, door and window repairs, to TV mounting, furniture assembly, and smart home device installation - you name it, we can likely do it! Our Fixers are vetted, background checked, and trained. We are a culture of honesty, service, learning, and inclusivity. As a B Corporation certified company, Fixer specializes in a variety of handyman and home repair tasks by meeting the highest verified standards of social and environmental performance, transparency, and accountability. We're Chicagoland's most trusted Handyman Service with over 15,000 5-Star reviews from tens of thousands of customers. Give us a try, you'll be glad you did. No task is too small for us!
HISTORY
Established in 2017.
Fixer is a public benefit corporation and certified B-Corp, founded by some of the same people who founded GrubHub. We are all homeowners, DIYers, parents, and professionals like you. Our team consists of 50+ (and growing) men and women dedicated to making the home repair and maintenance experience simple and pleasant, while also providing real, sustainable career opportunities for men and women in the communities we serve. Founded in 2017 and headquartered in Chicago, IL, Fixer is now servicing Dallas, TX, Phoenix, AZ, Denver, CO, and Seattle, WA. We are growing fast with more cities to come!
ABOUT BUSINESS OWNER
Fixer is not Mike's first foray into entrepreneurship: after he graduated from MIT with degrees in electrical engineering and computer science, a quest to order pizza online led him to cofound the food delivery service GrubHub, which he led from 2002 to 2014. As GrubHub grew--and with it, the gig economy it helped create--Mike realized that even when pursued full time, gig-based jobs are kind of a dead-end for those seeking long-term career growth. The gig economy is a bit of my Frankenstein's monster and Fixer is an answer to that--it's a very intentional, W-2 employee, career-oriented model. Mike details his professional evolution in a memoir, Hangry, to be published in 2023.
SERVICES
Appliance Installation, Lighting Repair, Door Installation, Furniture Assembly, Installs Customer Purchased Materials, Baseboard and moulding repair, Doorbell Installation and Replacement, Shelving installation, Window repair, Outlet Installation, Picture and Mirror Hanging, Smoke Detector Installation, Caulking, Plumbing Services, Door Repair, Home Theater Installation, Lighting Installation, Closet door installation, Doorbell Repair, Shelving repair, Window screen repair, Outlet Repair, Residential Services, Wiring Repair, ,
Reviews
Great job! The process was super easy and Steve was great! I will use Fixer again!
A+++
I contacted Fixer last Wednesday to see if they could take on a small task that just required supporting a couple of bolts on the hinge of my fence. When I called, the representative couldn't quite understand the scope of my project, so he decided it would be best to schedule a consultation. I explained I only wanted a consultation if the project could be completed that same day. He said it shouldn't be a problem. He confirmed the cost would be $139 at time of consultation and that would be applied toward the total project of hired, also that would be the hourly rate. Knowing there's no way that project would be more than an hour. I was desperate and needing it to be done ASAP and so I agreed.
My scheduled time came and went and then I received a notice that my appointment was rescheduled to the following day and they would Credit $15 toward the cost of the consultation. I reached back out and again reinforce that I wanted to cancel unless the project could be completed on the same day. Again was told it should not be a problem.
Nino came out the next day. He was very professional, and nice. He explained he couldn't do the project the same day because he hadn't been booked for it, and even if he had, it was too cold for him to make the repair.
This was a blessing in disguise. I paid the consultation fee, and later got the estimate and was in shock - the total for this project was nearly $300. I had no idea they were going to charge $89 for their handy person to walk into a hardware store, on top of charging $50 (+20% upcharge) for parts which was a couple pieces of wood and a couple of bolts and the hourly rate.
My dad made the repair today in less than 30 mins with a drill and two bolts. He also used a saw to level out the bottom of the fence as Nino had also offered to do.
I just can't believe the cost, it's outrageous. I would not recommend this company based on cost and also the administrative to field miscommunication.
If I could give zero stars I would! What a total joke! They were responsive as in they came out. But, didn't say what they quoted as far as how long it would take.
One guy came out and he couldn't bring in dishwasher by himself (no dolly?) so he called another guy to come help. So he left until the other guy got there. Then the other guy did all the work, installed dishwasher and replaced the valve that broke under sink. All the while first guy, only thing he did was change the arm on toilet flusher! Here's where the joke begins.... The guy who changed the toilet arm charged $139 per hour and the guy who did most work $89 per hour. First guy said he was there for 3.5 hrs and guy who did all the work was there for 1.5 hrs. So, yeah the first guy had to go to Home Depot for the part and that was included. I can tell you without a doubt it would not take 3.5 hrs to go to home depot and get the part then change it! I could do it in less time( this is my father in laws house , so I was there while guys were working). WE WILL NEVER EVER USE AGAIN! The bill was unreasonable and after several emails, because nobody would call me ...I did get them to come down some on the bill. But, I still feel like they took advantage of an old man with dementia! DO NOT USE THIS COMPANY THEY ARE SCAMMERS.
Respond to my inquiry!! Seriously, never heard from anyone!? And ended up using someone else
Water damage from a refrigerator installation. Please do not use this company!! This company tried to install a water line to my refrigerator but they didn't check to make sure the line didn't leak and it cause water to leak into my basement. This company form of communication is by texting only In which is unprofessional. This company finally send someone back to my home to look and take pictures of the damage 2 weeks later. They never apologize for the damage but charge me to fix the damage they did?
I called these folks to come help me with a project when I got 3/4th in and couldn't figure it out. They were able to schedule a time the next day (!) and they showed up right on time, got done in 30 minutes, and did everything I needed. Professional and competent. Can't ask for more than that! Nino and Andrew were good guys, and clearly knew what they were doing. Much appreciated! I'll definitely be using Fixer in the future.
Came out the same day as contacted. Very courteous and friendly. The first tech didn't have equipment sufficient for the job. They were very quick to make a follow up appointment the next day to get the situation handled. Would recommend.
Brent O.
07/04/2022 12:00:00 SA
Andrew M. did an excellent job on recaulking my bathtub. Very friendly, responsive, efficient, professional, and competent. Thank you, Andrew!
I was impressed by there amazing performance. Andrew was my Tech, he was very professional and right on time. The customer service was very responsive. They were not only affordable but honest with the service, definitely will use them again and recommend them for my family and friends.
Justin S.
07/11/2022 12:00:00 SA
ive used many of these types of companies and fixer definitely stood out! they were very knowledgeable and I could tell had a lot of experience. I was very comfortable with them working in my house. They did a fantastic job and even had to do some customization of some of the parts that I had. Everything turned out wonderfully. Would definitely use them again.
Nathan Could not have been nicer! Did a great job installing a door. highly recommend!
Nihar A.
03/11/2022 12:00:00 SA
Thank you for fast and quick installation. I will be reaching out again for some more projects. Very impressed
We contacted them to fix a lighting issue in our office and it was done quickly and professionally. No back and forth or upselling on products or services. Will definitely be using Fixer again.
The fixer was quick to understand the project and complete within an hour. Absolutely trust worthy....!
Sarah L.
09/12/2022 12:00:00 SA
I was having an issue with the exhaust fan in my bathroom. The fixer handyman came out exactly on time and was so incredibly kind and helpful. He answered all of my questions and was very professional. I would highly recommend them and would definitely use them again!
It was so easy to schedule, pay and work with Fixer. They had someone out days before anyone else said they could look at our issue. Our issue was handled quickly and professionally. Payment was easy. Communication was great. Definitely recommend!
I had several small jobs that needed done; patching drywall, painting, caulking shower and windows. Andrew worked quickly and did excellent work.
I used Fixer for the 1st time recently and was thrilled with the quality of work done, skill of handyman and speed of completion. Very easy to book service & pay online. I have high ceilings in my townhouse & just changing lightbulbs is a challenge. My Fixer handyman completed all the tasks including installing a new shower sprayer & hose in just over an hour. I'm thrilled with Fixer and sure I will use them often in the future.
Ruben O.
11/03/2021 12:00:00 SA
I was looking for someone to move a gas line about one foot below where it was. My new stove didn't fit because the back was hitting the gas line. Anyway, these two guys came out. They didn't seem to know what they were doing. I thought they were supposed to be pros. I was not feeling confident because these guys were going to be working with gas lines. After they said it would take 5 hours at their rate, I asked them to leave. I asked them if they had worked on gas lines before and they shrugged. I dodged a bullet there. BTW, I hired a professional who did the job in about 1.5 hours and it was half the cost that Fixer wanted to charge me.
Great service! Communication was very easy and the online time tracker/payment setup was so convenient. I had 2 fixers install a range hood and they were very professional and efficient. Highly recommend.
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