Best Water Heater Repair in Charlotte NC
We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.
100 Waverly St, Mount Holly, NC 28120
Happy with the result, great service, and price.
12737 Meadow Creek Ln, Pineville, NC 28134
Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.
Charlotte, NC
The electrician, John, was very friendly and extremely helpful. He made sure the job was done right before he left. He cleaned up afterwards also.
2318 Arty Ave, Charlotte, NC 28208
Over the Christmas holidays my hot water went out. They were quick to access the problem and once they had the correct part fix the issue. Restoring hot water. I would recommend Eneco to anyone with plumbing and/or HVAC issues!
331 Highland Ave SE, Hickory, NC 28602
This review is solely based on customer service. For the most part technician was professional, courteous, and responsive. Customer service, on the otherhand, was poor, unprofessional, and not helpful at all.
Called M&S to locate and repair leak in a downstairs half bath. I called M&J customer service to have plumber come back out, after misdiagnosing leak. The customer service rep, Rita, was rude, argumentative, impatient, and accusatory. After explaining the toilet was not issue and I needed a technician to come back out, ASAP. Water was destroying my floors. She told me I caused the problem by installing flooring around toilet.
All said and done, I called another plumbing company who came out and actually narrowed down possible issues and figured out; it was my neighbor's water heater leaking into my unit.
I called to speak to customer service manager about experience with Rita. I was transferred to an admin in CLT; then back to Rita. She laughed and again rude, nasty, and not helpful. Needless to say, I'm posting here because after several additional attempts to speak to manager, no luck.
Other Comments:
Over priced - $700 to remove and reinstall toliet.
Not transparent on additional cost. When I made appointment they said it would be a $69 service call, but when technician came out he said it was $69+$125 diagnostic charge.
Called M&S to locate and repair leak in a downstairs half bath. I called M&J customer service to have plumber come back out, after misdiagnosing leak. The customer service rep, Rita, was rude, argumentative, impatient, and accusatory. After explaining the toilet was not issue and I needed a technician to come back out, ASAP. Water was destroying my floors. She told me I caused the problem by installing flooring around toilet.
All said and done, I called another plumbing company who came out and actually narrowed down possible issues and figured out; it was my neighbor's water heater leaking into my unit.
I called to speak to customer service manager about experience with Rita. I was transferred to an admin in CLT; then back to Rita. She laughed and again rude, nasty, and not helpful. Needless to say, I'm posting here because after several additional attempts to speak to manager, no luck.
Other Comments:
Over priced - $700 to remove and reinstall toliet.
Not transparent on additional cost. When I made appointment they said it would be a $69 service call, but when technician came out he said it was $69+$125 diagnostic charge.
140 Dupree St, Charlotte, NC 28208
After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left. I was then told when I spoke with them that the plumber would be back the next day, a Saturday. When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit. I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit. I refused and decided to look at the unit myself. I discovered that the unit was not getting any air as the intake was covered with dust and dirt. The plumber had said he cleaned this area out and DID NOT. After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.
7832 Pence Rd, Charlotte, NC 28215
In February IRV ran a gas line to our gas range. The first time it failed county inspection. Now, in September,we had a gas leak. In February and again today IRV is very difficult to speak with. When I finally got through to someone she was insolent as if I was bothering her with a gas leak. She chastised me for having attitude. Their shoddy work could have been dangerous, even catastrophic. She told me, on hold again, that they could send someone tomorrow...for a gas leak! These people are expensive, untrustworthy, unresponsive. Morris-Jenkins sent someone right out. They discovered that IRV connected the gas line wrong! I'm out 500 bucks but I trust Morris-Jenkins to stand by their work. Never trust IRV with your home or your life!
362 Crompton St, Charlotte, NC 28273