Best Garbage Disposal Installation in Charlotte NC

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

Happy with the result, great service, and price.

A Roby Tech stood on our toilet to install an exhaust fan instead of bringing a ladder.

Our tub had to be chalked twice because the first Roby Tech did not prep the surface before caulking it.  

A Roby tech broke some ceiling drywall and said we could just paint over it. My wife had to argue with them before they would agree to fix it correctly. We had to follow up with them over and over to get that drywall repair scheduled. (See the actual loooong email thread at pastebin.com/e0WWfC2U )

We just wanted to pay a Professional to fix our bathroom while we relaxed, but it was a Total Headache.

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

I found water coming into my house from the main water line. I called Michael and Sons for emergency service, they told me someone would be here between 7:00 and midnight. Towards midnight, they told me no one was available until the next day.
When they came, they diagnosed the problem as a leak in the line leading to the house. It took well over a week for them to come to do the repair work (they showed up late that day). The inspection found multiple things that needed to be corrected. It took another week for them to complete the outdoor work, and longer to come to do the inside work. I would make multiple calls and get no call backs. I made two appointments that no one showed up for, and no one called to say they weren't coming. After finishing the work (which included work on the water heater), there was a drip that they said would probably stop in an hour. It didn't. It took a couple days to get them back out to look at it. I was told the pressure relief valve was failing, and the age of the part meant it wasn't in stock. I would probably have to replace the entire water heater. Two other plumbers told me that the part is standard and readily available. And if I wanted to replace the water heater, they would do it for nearly half the cost Michael and Sons quoted me.

Six months ago, our hot water heater died one cold night in February.  When I called Jim Dickerson Plumbing in the morning, they were able to replace the unit that afternoon.  Although they may not have claimed to be the least expensive in the area, they were able to provide same day service in an emergency situation.  Also, they provided a few case scenarios over the phone to tell me why the competitors cheaper 'quotes' might be such low estimates and that the end result may be a higher price.  What they provided over the phone already took into account certain additional items, assuming no major problems, so we'd have less of a surprise bill in the end.  Therefore, we went with Jim Dickerson Plumbing and were quite pleased with the service.  Just last week, the water heater began working incorrectly.  All issues related to the heater pointed to the manufacturer, not the plumber.  After numerous service calls, reordered parts, and additional problems spanning almost a week with the manufacturer, Jim Dickerson Plumbing came through with excellent customer service, same day service calls in each situation, and technical expertise.  In the end, the majority of this was handled on a Saturday.  I realize the business has 'on call' office staff and technicians, but we feel they went above and beyond their duties to ensure our house had hot water THAT DAY after the debacle we had experienced for almost a week.  Again, we seemed to get a 'lemon' of a product, by no fault of Jim Dickerson Plumbing.  The manufacturer State was horrible in providing assistance or solutions or accurate information to Jim Dickerson.  The plumbing company, on the other hand, transported an entire water heater to my house to use for 'spare parts' if need be.  The technicians [all of them that had been to our house:  Branden, Clayton, Cooper, Jason] and Marti and Debbie in the office were great.  Marti spent a lot of effort and energy trying to determine why the manufacturer did not deliver what was promised so that Jim Dickerson Plumbing could continue to do their job as they promised.  Not only was she diligent, but she was very empathetic and that helped us remain calm in a very frustrating situation.  We will recommend them highly whenever the opportunity arises.

Really a mixed experience. My 20 year old water heater started to leak so after a quick trip to Lowe's, I contacted IRV. Robert came out and performed a very thorough and comprehensive review of the situation and provided me 3 options (2 tankless, 1 direct replacement). I went ahead and went for the high eff tankless Rinnai system.
The office was very punctual, giving me appointment updates and the technicians were right on time.
That's when the issues started. The quality of the initial installation was HORRIBLE. I wish I could post pictures.
The plumber attempted to use the existing wall penetration for the exhaust, but somehow convinced himself that the supply also needed to be vented, and went on to create using aluminum flashing and LOTS of silicone and expanding foam, one of the worst wall penetrations possible. That was only outdone by the piping on the outside of the home that looked like two periscopes protruding from a 12 square of aluminum flashing on top of my vinyl siding. It was comical. It's worth noting this is directly off my deck on the rear of my house. A lesser issue was the electrical, in which a new outlet was installed, but instead of running the wire inside the sheetrock to the breaker box, the electrician ran flex conduit out of the wall, along the baseboard and back inside the wall by the breaker box about 6 feet away. It really looks bad. I would later be told that meets code. Lesser issues include the PEX piping that was really just sloppy and the pressure relief valve that was plumbed strangely.
I immediately contacted Leon who while I think was at the job site, did not do the work the first time. He understood my concern, and said he would address it as soon as he was back in town (holiday weekend). Again, great attitude and very responsive.
I showed Leon what my neighbor had done (DIY job), as well as what comes with the unit. Pretty basic stuff. Pics like this all over the internet.
Leon (and his assistant) was again punctual and immediately went about fixing both of the exhaust venting issues. He ended up having to raise the water heater and using commercially available ducting designed and installed what is now a much better installation. I still have a little sheetrock inside to cleanup, but I can handle that. The outside, while better, is still an issue. Because of the initial installation, I am left with 4-6 screw holes in my siding where the flashing from the original installation was installed (along with a lot of silicone again). Short of replacing the vinyl siding, not sure I have a solution.
I will deal with the electrical/sheetrock & PEX piping issues.
I received a survey call shortly after, and I hope the company takes my feedback to heart. When you install a unit like this in someone's finished garage, you need to discuss with the homeowner the installation. What was done was some of the most shabby workmanship I have ever seen. Had I had the 2nd installation, the first time around, I probably would have given IRV 4 or 5 starts. That said,
Leon (and his helper on day 2) - 5 stars
Robert - 5 stars
The plumber that did the work on day 1 - 0 stars (should have gone negative as I also had what we think was a gas leak on the first night to which we were asked to crack the garage door).
The electrician - again, ask the homeowner. Simply stating we don't do sheetrock on a $4k+ job is not acceptable.
Sorry for the lengthy review. I really like the unit. It seems to work well. My lesson - Don't take the installation for granted!