Best A/C Repair in Charlotte NC

If there was a way to give no stars that would be my selection. I called on a Monday to make an appointment for 9:30am Friday morning. Wednesday received a phone call to change to 1:30pm on Friday. Still no issue. Friday comes and I get a call at 12:45pm that they can't come. I asked the issue and they said technician did not come in today. I asked why I am just getting a phone call if he didn't come in this morning. No explanation, no apology for the inconvenience. I took a day off of work for nothing. Bad customer service. Not sure how good their service is because I can't get them to show up.

I had service tech Devon out today to install a ceiling fan in my guest room. He provided excellent service from start to finish. The price I paid was also less than any other quotes I had received. I will definitely call Johnathon Brown again for my electrical needs in the future. I highly recommend them!

Bobby from  LiveWire Electrical came out to help us after me calling him on a Saturday. He was able to work us in quickly. We help out an elderly and it was for her. She had a blown outlet which caused the Window AC unit to not work during the hot August summer. Bobby was prompt, courteous, professional, and his work was exceptional. We appreciate him so much and will only be calling him for all of our needs in the future! Thank you again from the bottom our our hearts!!!

Wow, what great work by Gianni Electric!  He came  within a few hours of my requests. Fair pricing, great work and a really nice guy.  Thanks Jesse Masteogianni

Bill did a great job. Reliable, responsive and made everything look beautiful. He gave me all good advice about what would look the best. This is very helpful because I did not know what would look good, so it was very helpful to be able to go with his recommendation. He crushed it!

Ronnie was great to work with.  Had great prices and very knowledgeable and efficient. We would use them again.

Shawn and his team were ok to work with initially, but as time went on the quality of the work deteriorated and he was rude, disrespectful, and unprofessional. We had a dispute about the terms of our agreement (I admit largely because I didn't realize the terms of the new contract had changed from a previous agreement), however, because of that dispute Sphysicallyhawn and his guys resorted to cursing me including racial slurs (**tch *ss nword), threatening to physically assault me and then abandoning work which was incomplete -and- which I had already paid for($3000).

As far as the work itself was concerned: the fit and finish were sub-standard, every outlet was deformed (one corner bulging out of the wall) (one was put in upside down [switch up was off], one was wired to an overhead light (the outlet doesn't work unless the light is on). When I asked Shawn to correct the deficiencies he refused saying if I wanted him to make something look good, I could forget it. To his credit: earlier on...one of the large windows they installed leaked four or five days after it was installed. I called him, sent him a video of the window leaking and he came out the next morning and caulked it and blamed one of his employees for being derelict. The roof they installed: one corner of it was lifting a week after they left. I did send him a picture (included) of the substandard work.

To his credit: he offered to come and look at it. I ignored the offer based on his track record, previous approach, and lack of work quality. True to form, he resorted to threatening me he would report me to code enforcement, calling me a **tch, etc. (I have the text messages). The final dispute: I contracted with him to move a window and install a door where the window had been. He quoted me, and we agreed on a price ($3500) and I paid him ($7000-- window and a small deck). Previously, the terms of the agreement had been 100% for materials and 50% for labor upfront.

During the window installation, one of his employees asked me for the money ($275) that he spent on materials. I was surprised and told him that I had paid for all the materials up front but I would speak to Shawn about it. Before I had the chance to speak to him about it he sent me several text messages demanding that I pay the $275... I paid for it! However, as I reflected on it that evening I decided that I was fed up with all the drama and decided to cancel the remaining portion of the contract the next day.
Because I canceled the remaining work the next morning: Shawn told them to leave the window and door unfinished (pictures included). When I reminded him that I had already paid for the job, he said that I had paid him to install the door and window/not to finish it.Since I was canceling the rest of the project, I should hire a finish carpenter.  

I was cursed by Shawn and his employee and verbally threatened by one of his employees (over $50 he said he had spent on materials that morning). At no time did I dispute the $50, and in fact said I would send the money by Zelle in the next couple of minutes. The situation culminated in loud cursing by Shawn and his employee and in fact, the employee rushed toward me Zelleas if he intended to assault me. Among the verbal assaults was Shawn accusing me of being a fool who served in the military of a country that had enslaved me, and on and on. I repeatedly asked them to please stop cursing, to lower their voices, and finally to please leave.

Not ten minutes later, he called me...apologizing for his employee and expressing a willingness to complete the part of the project that I had canceled. etc. etc. I said I would think about it (largely because he was holding $3500 of my money). Shortly afterward he returned $600. I firmly believe he did so, in an attempt to show something (goodwill?) that would encourage me to allow them to finish the project.

Of course, I declined to spend another penny with his company. In fact, I'm currently waiting for a reputable roofing company to look at the roof. With what I have seen from the work thus far, I'm preparing myself that the roof might have to be completely ripped off and replaced.
Everything written here is the absolute god's honest truth.  It took a couple of months to process this regretful episode and to get my window sub-standard, and the hole that Shawn left in the side of my house fixed. When I looked at his company's reviews again to understand what I had missed in reviewing the company. I was shocked to see that he had illegally posted pictures of both -me and my house- on Yelp without my permission or a release.
Because I found his company through a Yelp review initially, I wanted to return to Yelp to share my frank and completely honest personal experience.

Finally Caveat Emptor.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Roman is such a nice guy! He came exactly when he said on a Saturday evening. The business is called Asap and he lives by it. My wife asked him if I needed you at 2:00am would you come ? He said if it was an emergency, sure.  I called him about 7:30pm, he was here and done by 8:45!! Small job, but it needed an electrician. Quick clean professional work! Use this man!

installed LED lighting in garage great service and juat great guys to be around lighting is now excellent now I can see

Called them today and luckily they were working in the area and were at our home in less than two hours.  The electrician was great and quickly solved our problem.  Will be using them in the future.  Highly recommend.

This is one of the best electrical companies in this region! The high quality work is unmatched.  Commercial and residential electrical work.

Blair showed up on time, fixed both my primary issue and worked on a non-related secondary problem I was experiencing. Laughed at my jokes and my dog LOVED him. What more could you ask for? Would highly recommend this company and this technician.

I used yelp to solicit some quote and EM got back to me, not with a quote, but with an offer to do a free estimate which to me was better and something the other respondents did not offer. He came the same day, and to the point that one reviewer made about jargon, he did that a bit but I took it as someone really into their work - and he answered all my questions until i didnt have any more. He came, asked me some questions, looked at my setup then gave me a quote which seemed reasonable (and was less than one of the other electricians quoted  - albeit without seeing the issue). He told me what he thought it was, which was not too difficult to understand and it ended up he was right and was able to fix it immediately - he came, diagnosed, and fixed it in under 30minutes! Its a pity the one person had a poor experience because all other respondents gave him a 5 and i would agree with the majority, will use EM Electric again!

Luis and team did an amazing job grounding our outlets, adding new ones and making the electrical in our old home way safer! They had to cut into our plaster walls to do this and our repair person even commented how clean the cuts were! They wired for a light as well and made the cleanest cut in our ceilings. They were efficient, polite and super professional and we will definitely bring them in for any electrical needs in the future!

Wow!  Same day service for chirping hard wired smoke detectors. They were here when they said they would be and finished replacing 5 detectors in no time.   Will definitely call again!

One of the worst experiences I have ever had! I had the displeasure of having them come out to my home to see why my air conditioner was blowing hot air. He came in and went outside for less than 15 mins and came back in and said my coils in the attic are leaking...WITHOUT GOING IN THE ATTIC, and proposed almost 3000.00 to go up and replace them. Then went on to say that I should honestly just buy a brand new system and forget about the repairs. Me and my boyfriend were so upset because it was clear he saw two gay men and figured we were incompetent and he could scam us. I unfortunately paid for Freon to get my a/c working until I could get an actual professional to come look at it. And surely enough it turns out my coils weren't leaking but my condenser had rusted a hole in it and needed to be replaced and he didn't need to go in the attic to see that! The first person just needed to do his job and do an actual inspection of my system which is what I though I was paying for! These are not professional technicians they are professional homophobic scammers!! And I want my money back and I will drag this company on every corner of the internet until I do! Because the way I was treated was unacceptable!

I cannot comment on the quality of the work done by H Dee, as I never received a call back after leaving a voicemail request about work I needed done.

Don't do business with this company. Once a defective light was installed for $225. They refused to take it down for less than $185. Puts my cost at over $1000 for the light and installation. Do not use this company under any circumstances. If I could give 0 stars I would.  No sir the light was not working well when your technicians were there, and when I needed it taken down you refused to do anything but charge me an additional $185 to have it removed. No offer from you other than full price. No worries though I tripped the breakers and took it down by myself in 5-10 minutes. It was really hard. I can understand the $185 price tag when an unskilled person such as myself can do it in 5-10 minutes. Thank you so much and I will assure no one I know and do business will ever use your service. Your a real gem. Good job.