Best Water Heater Leak Repair in Austin TX

We called because our shower wouldn't shut off completely. Yes, they would come out... for $500! I wish they would've had the courtesy to tell us why it would cost that much.

Quick, fast, cost effective, and super nice. About to use them again for something else!

I am very unhappy with their plumbing service. I live in a condo in the north west hills, and our HOA only allows this vendor to shut down the water and do plumbing repairs in my unit. Otherwise, I would choose a different plumbing company in a beat! I can't get a hold of them in the past TWO weeks! I keep leaving voice messages and I sent an online form request, and nobody still responded. Now, our HOA property manager is trying to schedule a service with them for my unit (still no response since yesterday). This is ridiculous! They keep claiming they have 24/7 service on their website,  and so far, even two weeks is not enough to schedule an appointment.

I used their service last year to replace a shower filter, and it was a similar story. I couldn't schedule a service for over a week, kept leaving voice messages to the master plumber, and when he finally responded and told me he needed to order the part, he forgot about it. I don't remember how long it took them to take care of this minor problem, but it was at least several weeks. Their prices are above average and the service is terrible.

Danny was great to work with. Hired him to install a dishwasher, fix a fence and install a new dimmer switch and he did a great job on everything and was friendly, efficient and his prices are really fair for the excellent work he does. I would definitely hire him again! If you need a reliable and honest handyman, Danny is your go-to guy.

For the second time in less than a year, I have called to schedule a plumber.  Been sent to the plumbing department voicemail.  Requested a call back for a plumbing leak and other service.  They do not call back.  Poorly run and managed business.  Very frustrating.  Don't waste your time!

I am a realtor so using plumbers is something I do fairly often! I had some clients recently purchase a house and the bathrooms fixtures were limited on the spectrum of hot or cold water that would come out. It was either cold water that went only to lukewarm or warm water that went to scolding hot.
We thought they were going to have to replace their bathroom fixtures and the mixing valves in them to a higher quality. Instead, Anthony and Daniel came out from 1st Home and Commercial Services and identified the problem and came up with a solution that didn't cost hundreds of dollars! They were absolutely phenomenal!

They could have recommended the replacement which would have also meant tearing up the walls, but instead they took the honest and best approach!

A caution regarding an unscrupulous electrical company. I contracted with Salt Light & Electric to fix an issue with a circuit breaker that kept tripping. When the technician arrived, he offered to do a $589 diagnostic or he could do a $280 breaker replacement. He went hard for the expensive diagnostic stating that it would come with a free breaker if it was the problem. I opted to have the breaker changed, thinking that it was the problem. After an inspection revealed that the breaker wasn't faulty, I went ahead with the diagnostic. To my surprise at billing time, I was charged for both, even though the technician said the breaker wasn't faulty. Since I had to sign before ANY work was done, it NEVER occurred to me that I was being double charged. When I contacted the company, I was told that I had paid for the breaker because that is what I signed authorizing them to do. I discovered AFTER the fact that despite telling me there was nothing wrong with the breaker, it was replaced, consequently incurring the charge. Salt Light & Electric not only stood by that decision, but made it a point to say that I had signed to have the breaker replaced, even though their technician determined that it wasn't faulty. The end result is that the experts claim that I determined that a breaker was needed when, in fact, had I opted for the diagnostics, the very first thing they would have done is checked and/or changed the breaker.

Beware of these shady business practices. Even their customer service rep who called me for a follow up was dismissive, rude, and ONLY concerned that everything was by the book, so if I wanted to be upset then so be it!

Steer clear of these folks! They are terrible! My next steps are BBB and social media.

I'd give zero stars if I could.  Have been maintaining my system for its entire life.  It's five years old and stopped working after the replaced a part...preventively.  2nd unit stopped working working within a month...replaced the same part...didn't work for more then a day.  I feel scammed...it is now Christmas Eve before a big storm and no heat.  Use this company at your own peril!