Best Water Heater Installation in Austin TX

In general Fox Services has been very responsive and helpful, especially as a Priority One customer. The only concern I have has to do with our semi-annual heating and cooling inspections performed as part of that program. Essentially we have three outdoor units that are inspected and serviced each time. And, I sign off on the services performed each time, even though I don't follow each service rep around each time to make sure each step is actually performed. There are several steps to be performed for each inspection, and the on-site service times for each rep seem to vary enough to make me wonder whether all steps listed are actually performed each time. Plus, some reps seem to have one point of emphasis (like cleaning the coils) and other reps have other points of emphasis during their inspections. It's not that I don't trust the reps (our units work fine) but I'm really ignorant as to what I'm signing off on each time. Any suggestions?

Did a great job. Responded first. Did some difficult work quickly and good quality. We will use Rapaldo again!

We have a geothermal A/C in Lake Austin.  Tony is terrific and maintenance and repair.  Always on time, efficient, and fixes the problem or routine maintenance.

Danny was great to work with. Hired him to install a dishwasher, fix a fence and install a new dimmer switch and he did a great job on everything and was friendly, efficient and his prices are really fair for the excellent work he does. I would definitely hire him again! If you need a reliable and honest handyman, Danny is your go-to guy.

I feel a little taken advantage of!  My husband requested they come out to give us an estimate to get a residential generator, and for that they would require $250(our fault for agreeing).  Had never heard of this before,  but my husband agreed to it.  On the day he came I had a lot of questions, I thought he would at least have the answers and detailed explanations of how it worked.  Most of which should have been answered over the phone and would have saved us $250.  Also multiple questions I had,  he did not seem to have the answers too.  Save your $250 and call someone else!!  He certainly was not an expert.  And also did not even know what the product warranty was.  For my $250 literally got a load test and that was about it.  They know there is a demand (6 month waiting list) and can make a quick buck, oh yeah and want most of the money up front.  Do your due diligence, ask if you will need another propane tank, ask how much that will cost, ask how much it will be to run existing line from a propane tank?  My husband I guess read good reviews about other services they perform, but I promise you, save your $250, I agree with a previous post, ridiculous!!!  All they do is sell you the generator and hook it up to house, they don't do anything else.  Wish I could make that kind of money for doing nothing.  Live and learn.  Like I said, a few quick questions over the phone would have saved us $250.  How would we know we would need a second propane tank( no way HOA would allow it), also a huge added expense on top of  $16,000 he wanted.  He could have asked this over the phone! Also make sure you have a place to put it and that they can get it there easily.  Seems to me just an electric Company jumping on the band wagon of people desperate to get a generator and making a quick buck.  Anyone that wants to charge you $250 to sell you something from $15,000-$17,000 should be your first clue.  Just trying to save others from our bad decision :-(.

Lance came over and found and fixed a slab leak for us in less than 4 hours!!! His expertise saved us thousands of dollars. We will be requesting him every time we need any service in the future! Thanks again Lance.

James was excellent, polite, and knowledgeable! He was able to install two very heavy antique sconces and a whole home surge protector. He offered flexible appointments and valued my time. I would absolutely hire this company again!

They give you a low heat tune-up so they can charge you for things they think needs to be fixed. My heating system is 7 years old and has been checked every year without any problems. Today he found over $4000 worth of things he thinks need fixing. What a scam. They must need the work!!!!