Best Heating in Austin TX

I sent an email to Xiaoyu Wang after midnight thinking he would answer in the morning.  To my surprise he sent a reply in about 10 minutes.  With the information provided about my AC not cooling, heave an estimate of what the job might be.  An appointment time was set and he called before coming over.  Mr. Wang was professional, honest and efficient.  It turned out a different part was needed so the final figure was higher than originally estimated, but still reasonable.  All of my messages were responded to within minutes of posting.  I highly recommend his services.

The team at Lykos was wonderful. They were professional, considerate, safety conscious, reliable and did great work. Martin was honest, straightforward and easy to work with.

Your company lost a costumer yesterday due to calling them for a AC repair on a unit they installed back in 2006 and could not get a tech in the area till July 2-3 at the soonest for repairs. The temp inside was 97degrees up stairs and 94 down stairs. I will no longer using fox services for any repairs that need to be done from the AC heater or anything else they do.

We worked with Brian Moran and got a great Carrier system, and he was great! We have already recommended him to all of our neighbors. It's always tough someone reliable, but Brian was the best.

These folks are the best. Always courteous and always willing to follow up if needed. I ran my own service company for thirty years so I recognize excellent skills and customer service for what they are...rare

A friend of mine recommended the owner Steven Fikes to me so I went in and asked for him specifically for some work I have been looking into getting done. I was told by a colleague that he was out on a sick day so I thanked him and left.

Later that morning I'm notified by a family member that he had posted a video in a Facebook group in our community from his security footage of me walking back to my car in the parking lot, stating that someone sent their pregnant wife in regards to her husband doing illegal work and slandered me in the comments. As I am an 8 month pregnant wife, I have no idea what that was in regards to and believe he has me confused with someone/something else.

Either way, this is by far the most unprofessional thing I have ever encountered and I am still in disablief how something so insignificant got recorded and put on social media. If I could give zero stars I would. I'm confused and embarrassed to say the least.

If this is any indication of how this man conducts business, I would steer clear and far from this establishment.

Last week my ac stopped working and a tech from John Wayne came out to fix it. He was right on time and even called ahead so I was expecting him. After checking over the whole ac, he pointed out several problems it was having as well as the immediate issue, which was that a lizard had shorted out the electric on the outside unit. With each issue he talked about he showed me the part and took photos as well.  After he checked everything he gave an estimate to fix each part individually as well as gave a quote on how much it was to just get the system going again as well as a quote on what a new system would cost (my husband had requested that info) which I appreciated. As it turns out my husband decided that we should consider getting a new system and got several quotes through the week and John Wayne was the best deal. So this coming weekend we are getting a whole new ac installed and I will update if I have to change my stellar review. The tech has gone above and beyond making himself available for any questions and stopping by to fill out paperwork too. I would definitely recommend their services to others.
-UPDATE: I just had my one year service checkup and am absolutely glad that I signed up for the club membership.  A small monthly fee is definitely worth the $396 in savings that I had just from replacing the UV light, filter and an outside coil! The technician who cam to my home was professional, friendly and helpful. I am very glad to have chosen Jon Wayne for our AC and water heater needs.