Best Gas Water Heater Repair in Austin TX

I used to have a very favorable impression of Fox Service. They did the HVAC repair and maintenance for a previous employer. I called to get them to fix my central air system which wouldn't blow cold. I told the representative I spoke with on the phone, I thought it was likely the run/start capacitor.

Their tech diagnosed it and told me I needed a replacement run/start capacitor. After having described the symptoms and the remedy he showed up without the capicitor.He went back to their shop to pick one up.They didn't have one in stock so he fixed it by wiring multiple compactors  overed by  a torn and shabby cardboard box with exposed wires into my outdoor condenser unit. I was charged for two service calls.

That fix failed in a few days. Approximately $800 later they said I needed to replace the whole system and quoted me far more than their reputable competitors. They wouldn't apply the previous service charges toward the repair either.

Bottom line -- I bought the part for about $20 and fixed it myself. I called and explained what happened and said I thought I deserved a partial refund. Others in the same business in San Antonio (not on competition with Fox) agreed. I never received any financial consideration.

I will NEVER use them again. The second star is only for previous experiences.

They did an excellent job.  Fast, good price, His was $85 cheaper then the next person.  I highly recommend using them.

I recently used 911 Electric to un install two chandeliers in my boss' home. He has already moved and I am on a very short time frame to get everything out of the house. 911 was great to schedule me quickly, arrived on time and Jason & Jeff were both very professional! They charged exactly what was quoted and left the home without any evidence they had ever been there. I definitely recommend 911 Electric if you need an electrician in the Austin area!!

What more can I say: Danny is The Man. Incredibly professional, thorough, and the best part, considerate (especially in these worrisome Covid times). His communication, scheduling, handywork (most importantly), billing - all flawless. I've used his services a few times now and I'm always impressed. He's in high-demand and that speaks to his craft + personality so I'd advise any prospective customer of his to be patient when reaching out to him - it's worth it, trust me!

Junior was great. He came to the house fast and on a Sunday. I would highly recommend junior at 1st A/C and Heating. The outdoor unit was working and he fixed everything for us. At this point in time everything is running smoothly.

The one star reviews of this company are spot on!  I used them once in 2017 and have regretted it ever since.  An outside light fixture turned out to have a loose wire.  It cost this senior citizen $79, then a sales pitch for more services (which I declined) and when I finally agreed to the light fixture repair it costs an additional $125!  For a loose wire.  I have since gone with a company that gives a verbal and written estimate before they come out with no trip fee.   Word to the wise-if any company will not give you even a ball park figure and will not give a free visual estimate, go elsewhere.  There is plenty of competition.

BUYER BEWARE!

OK I was just going to let this go, but since you keep pestering me to give you a review. Here Goes: First when I called your place of Business I talked to a Meghan who was very nice and explained to me that for $79 dollars you would come out and give me a 21 point tune up that included cleaning my unit and flushing the drain on my unit. I asked because i knew that's what I needed to be done.So I made an appointment with her.  well on that day Dylan Fisher showed up late in the evening he came in my house and I showed him the unit... Now this guy had more patches on his uniform than a Doctors Office, but when he use a plastic zip tie as a snake to check my drain! I knew some thing wasn't right... Then he asked when was the last time and how often I changed my filter but did not change it? Finally he told me to sit down I thought some had died. Then he gives me and estimate for replacing my drain ( instead of cleaning it) plus an estimate to install a new very expensive ($100's of dollars per)  type of filter that only once a year. Looked like some thing you would install in a commercial building. (but he did not replace my $4.25 filter) when I asked why he said all he was supposed to do today give me the cost of cleaning my unit. but instead he wanted me to replace everything instead of cleaning it. He told me that who ever installed my unit did it wrong. He also told me the air return was to small for my unit and wanted to put a bigger one. Yet he did not put my old one back on??? That's when I realized those booties he put on his feet when he came in my house was so he wouldn't step in his own bull shit! This guy was a high pressure commission salesmen! He made the hair on the back of my neck stand up I asked to leave my house and he just kept trying to sell me. I had to tell him 6 times to leave my house! Practically threaten him! finally he left and I went to your Yelp page and saw this was  the norm for your company. Tons of bad reviews very similar to what happened to me. This tells me you don't care! That You like to hire Con men dress them up like a Repair men cover them with patches to make people think they are talking to a PROFESSIONAL! But little do they know they are about to be swindled by a snake oil salesman! Thank GOD I smelt the bull shit before it was to late! wish I had gone to Yelp sooner.  would have save me $79... so later I called a smaller company they came out and cleaned and flushed my unit for $50! So I signed a contract with them. All I can Say is BUYER BEWARE! It's places like yours that give mechanics a bad name and people don't trust them. I've seen your trucks around town for a long time so I guess you get away with it a lot I wish there was a way to warn more people about your company!