Best Electric Water Heater Inst… in Austin TX

This is the first review on Yelp I have ever written...

Thanks to Miguel, Rafael, Juan and Cody for an amazing job on replacing the HVAC duct work in the dirt crawlspace of our house. I am aware how tough of a job it was and am so impressed with their professionalism and hard work.

Bryan, the plumber, came up with innovative, cost effective solutions.

Lastly, Louis was amazing with our electrical repairs. He did the job right without overcharging us for repairs that were not needed.

I would definitely recommend this company.

Hired father and son duo to install my bathtub and plumb faucet with PEX. Provided the install instructions. They were super friendly- however...

They installed the faucet upside down, but came back to correct it. They did not shim under the tub nor put cement or felt as Recomended by the manufacturer. Found out later that the overflow plastic mechanism was broken off during install but not mentioned. Tub was scratched on the apron as well as the bathroom door. Tub was not shimmed to the studs, and had to be reattached. Shower head spout was not positioned correctly (recessed too deep) for Sheetrock to go over. Tub spout was 2in higher than per the manufacturer. The work got done with no leaks so far, but the quality for the price is simply not in alignment. I corrected about half of the issues, but they should have knocked off 30-40% of their price as I'm certain they did know they were being rough. I would hire them again despite this review, but they need to be managed with certain types of work to ensure that they are careful and thorough.

I am very unhappy with their plumbing service. I live in a condo in the north west hills, and our HOA only allows this vendor to shut down the water and do plumbing repairs in my unit. Otherwise, I would choose a different plumbing company in a beat! I can't get a hold of them in the past TWO weeks! I keep leaving voice messages and I sent an online form request, and nobody still responded. Now, our HOA property manager is trying to schedule a service with them for my unit (still no response since yesterday). This is ridiculous! They keep claiming they have 24/7 service on their website,  and so far, even two weeks is not enough to schedule an appointment.

I used their service last year to replace a shower filter, and it was a similar story. I couldn't schedule a service for over a week, kept leaving voice messages to the master plumber, and when he finally responded and told me he needed to order the part, he forgot about it. I don't remember how long it took them to take care of this minor problem, but it was at least several weeks. Their prices are above average and the service is terrible.

Our heater/AC was not performing well. We called Blanco AC on a Monday morning around 8:30am and they came out to our house around 12:30pm. They were done at 2:30pm and our unit was back to normal and running perfectly. Nice people, quick reply, good service.

I live in an apartment complex my elec went off on a wed night the apt manager called 1st Home & Commercial on thurs to check it out,i was told the co would be back friday morning for a repair that would take several hours, to my complete suprise my lights were on at about 9:45pm thurs night. Caleb and David decided to work late into the night to get them repaired. Great customer service and very professional. Thanks guys for a job well done and staying so late to get my lights back on

I called them to replace a chandelier and an electric switch.
When on the phone, I asked them to give me a quote on the phone. The guy on the phone said each job is different and he can only give me a quote once he sees the job. I kept pushing him to at least give me an approximate quote or a price range but he said he needs to see the job.
When the guy shows up at my home, he goes through a price sheet and gives me a quote of $700 !!!. He could have given me this quote on the phone if all he was going to do was to go thorough a price sheet. I politely told him this was out of my range and paid the $79.
I feel that when I called them, they should have give me an approximate quote on the phone knowing that the job was replacing a chandelier.
I paid them $79 for doing nothing....

I have a couple of circuit breakers that trip randomly, even when there is no electrical load on them. Called John Wayne on Tuesday and scheduled a service call for two days later (Thursday). I agreed because their service fee was cheaper than anyone else's ($29). Three hours before they were supposed to come out, they called and said their technicians were on an emergency service call and wouldn't be able to come out until the following Monday (4 days later), and I agreed because they offered to waive the service fee and give me $50 off the charges. On Monday, the technician arrived one hour later than the scheduled window. After testing the amps and determining that the breakers had gone bad, the technician quoted me a price of over $700. I asked how that broke down between parts and labor, and he stated that they don't break down their quotes that way. I know the breakers are only $75 on the high end and $45 on the low end, so the labor would be assumed to be over $500 for maybe an hours worth of work. John Wayne Electrical is very over priced. Don't let them fool you with their cheap service call fee.