Best Bathtub And Shower Installation in Phoenix AZ

I would have written this review sooner, but we've been too busy enjoying our new bathrooms!

My wife and I bought a home back in Feb.'17 and wanted a remodel to both bathrooms that included an expansion to the main bathroom by moving some walls and plumbing in an oversized laundry room.

It was our first remodel, and all we knew of remodels was that there are a million shows on television about them, and there's always a problem.  With that in mind, we were very open to the following:

1) things will probably cost more as the project goes on

2) it may not be done on time

3) our living situation will not be ideal for a few weeks

And those things happened. All of them. All we could do was manage our expectations. DJ, who was our point of contact for the remodel, managed everything else.

He was great at communicating our options. He returned a call within hours of us leaving a message. Every time. When we had an issue with something, he reacted.

That last paragraph is important.

Almost as important as the finished product.

I kid you not, I was taking 2 showers a day in that first month, just because I loved being in that bathroom.

Should we ever need another remodel to our home, I've got DJ's number in my phone.

-DB

Great service!  GREAT Pricing !   Friendly, Knowledgeable, dependable!   Trustworthy !

I was referred to Danny Pehrson, owner of Solid Home Renovations, by a neighbor who had
used him several times in the past.  Danny came over to look at some plumbing that the former owner had done himself, and done poorly because he was not a plumber.  Danny looked at the work, told me what needed to be done to correct it and what the cost would be.  We set up an appointment - he was here on time, had to crawl around in an attic when it was 106 outside -
finished the job and cleaned up after himself.  

A few weeks later I called to ask him about a leaky toilet and installing an electrical outlet in
the guest bath.  Again, he looked at the problem areas, gave me a quote - we set up a date for
him to do the work.  He was here, had an electrician do the electrical outlet, he did the plumbing
and they both cleaned up after themselves.

I love contractors who 1. show up when they say they will 2. give you a quote that doesn't give you a heart attack 3 and clean up after themselves.  

I would recommend this company to anyone.  Great work, courteous and professional men.

Sandy D

Michael Conley of Golden Bear Construction just completed a shower installation for my wife and I in our master bedroom bathroom. The quality of his work is outstanding and his timeliness and professionalism was the best. I would gladly hire Michael and his company again.

Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.

Doug was great just as others have mentioned here! He was on time, quick, and did a wonderful job. Thank you for replacing our faucet.

This company has zero interest to do business with us. I took all the time to take pics of our bathroom, walls, windows, shower area needs to be done and we need a contractor in our fountain hills home. I even took the time to fill out all the necessary questions on their yeIp website. I read all the great reviews and I am extremely excited to give them a business. We have 3 properties in Fountain Hills and 1 condo that needs to be upgraded by 2019 too. The owner didn't even had any courtesy to text, call my husband for any alternative date or even any options. Very unprofessional and what a waste of time.

After researching a few contractors, I chose Golden Bear contracting to do our 3 bathroom remodels. I could not have been happier with my choice. Mike did an outstanding job. He put in new countertops, sinks, faucets, flooring, mirrors, tile, reconfigured our shower, enclosed our tub, painted, etc. He was so easy to talk to, was always available to answer my many questions, such a hard worker, very responsible, and reliable. I am thrilled with my new bathrooms. If you have any doubts, read his reviews and hire him. You'll be so happy that you did!!

I would have written this review sooner, but we've been too busy enjoying our new bathrooms!

My wife and I bought a home back in Feb.'17 and wanted a remodel to both bathrooms that included an expansion to the main bathroom by moving some walls and plumbing in an oversized laundry room.

It was our first remodel, and all we knew of remodels was that there are a million shows on television about them, and there's always a problem.  With that in mind, we were very open to the following:

1) things will probably cost more as the project goes on

2) it may not be done on time

3) our living situation will not be "ideal" for a few weeks

And those things happened. All of them. All we could do was manage our expectations. DJ, who was our point of contact for the remodel, managed everything else.

He was great at communicating our options. He returned a call within hours of us leaving a message. Every time. When we had an issue with something, he reacted.

That last paragraph is important.

Almost as important as the finished product.

I kid you not, I was taking 2 showers a day in that first month, just because I loved being in that bathroom.

Should we ever need another remodel to our home, I've got DJ's number in my phone.

-DB

Danny of Solid Home Renovations quite simply does WHAT he promises to do, WHEN he promises to do it, and is ready to correct anything that isn't exactly right (which doesn't happen often).

He responds to phone calls and texts quickly. His prices are fair and competitive.

We just had him complete our second (much smaller) project and we can't say enough great about him and his crew and the results he delivers.

The owner of this company is very nice and pays very close attention to detail regarding the job. If  I had any questions he was willing to answer it and help me understand everything that is going on throughout the process.

Hired Golden Bear to remodel master bath and second bathroom in March 2020.  I gave it 5 stars so you can read about my experience and who this guy really is.  You decide.

Mike and his partner did all the tile work, plumbing, electrical and some touchup painting themselves, no subcontractors - with the exception of the glass shower wall/doors, which everyone subcontracts. Overall, I'm pleased with the outcome.  They were very easy to work with, which is why I hired them.  On several occasions Michael saved me from my bad ideas.  

But there were issues around the finishing details. I had to go over the work and point out with stick notes many finishing details like at the base of the cabinets, grout cleanup in corners and rough finishing edges.  Overall in the end the master bath came out great.

But in the second bath the amount of grout clean up issues were extensive.  For some reason they decided to change the color of the grout without my consent and it looked terrible. I was told the color would change after it dries.  

Well the grout color did not change when it dried, the color they used what not what I selected.  Michael stop taking my calls after he admitted they used the wrong color and said they would come back and fix it.   I had to hire a tile company to change the color of the grout.

I do recommend that Michael hire someone to do the finishing work he does not like doing.  Would I hire him again or recommend him - NO.

I paid David Roberts $9000 for a home project in Kingman that he has done little work on that was to be completed in June 2021. I understand that he has personal issues that have complicated his life, however, he is a businessman and needs to complete his contract with me. I will replace this adverse review with a positive recommendation upon completion of the project. David did call me today assuring me that he would get back on the job. Let's get it done, David. Until then I could not recommend doing business with you.

I paid David Roberts $9000 for a home project in Kingman that he has done little work on that was to be completed in June 2021. I understand that he has personal issues that have complicated his life, however, he is a businessman and needs to complete his contract with me. I will replace this adverse review with a positive recommendation upon completion of the project. David did call me today assuring me that he would get back on the job. Let's get it done, David. Until then I could not recommend doing business with you.

BEWARE: I hired David with "Mohave Leveling" to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review