Best Bathtub And Shower Installation in Phoenix AZ

Called Husbands 2 Go to have someone come out and give us an estimate - I asked about the timing of the services being completed as I am about to have a baby any day - Doug came over that day and installed a ceiling fan and a bathroom light fixture. I so so so appreciated him being able to come out so quickly and get the job done. He was professional, timely and kind. Will definitely be using him in the future!

Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.

I can now sleep through the night without worry that my kitchen was going to flood. Trysten was quick to respond, had no silly fees and was very flexible to work with. He was here within a couple hours of first contact. Brought in his case of tools and got to work. quick, clean, polite and respectful. Very happy with his services!

I am not sure I can express in words how wonderful the experience and quality of work Craig on-site and Andrew in coordinating in operations .  We installed an eco water treatment system, Kitchen water filtration system, and a routine repair on a bathroom sink.  It was greeted promptly, with a quick visit to the house, an outline of options.  Craig listened to what I said, researched something I had heard of, and produced it within a week even in the midst of COVID.   While onsite on that project, he noticed an existing issue and potential problems  developing with my water heater.  No urgency on it just fact and possible issues.  Again, my options were outlined in discussion as well as on the contract.  We ended up purchasing an instant hot water heater system that has completely solved all of our water problems (running the water for 10 mins before it gets warm).  All paperwork was completed electronically so quickly and easily.  Then as a complete surprise, they sent me an Amazon gift card with a nice note of thanks!  Who does that these days?  You will NOT be sorry.  You do not have to have a large project or the most expensive.  Call them, what are you waiting for?  Now to know they do electrical and remodeling work - wow!  I'm in.

I can not in good faith recommend this company nor will I ever use them! I had requested a new water fountain faucet on our kitchen sink be installed. This company was listed so I called them. I was given a price and it was reasonable. I had asked for a discount and I later learned that it had been given to me. The plumber showed up on time and looked at the plumbing that needed to be done. He started and I thought it was going well. However at the end of the day he had not completed the task. So he came back the next day and had his supervisor came to assist. At the end of the 2nd day I still had problems. The next day I called and texted the plumber and told him it was still leaking. I called several times also. The plumber responded saying he would let me know when he would come by. Well I waited the whole day and no phone call, text, or message. That was a wasted day. The next day I called and texted and he finally come back saying his boss would call me. Well no phone call, text or message. I decided that I needed to contact another plumbing company. They came and in less than an hour fixed everything. I had to pay 2 different plumbing companies to install this faucet.

Michael did a really great job! He was very conscientious about doing good work and I appreciate that. I would hire him again.

George is one hell of a guy. My boyfriend and I had him over as a referral for a small plumbing job and he was so unbelievably efficient and kind. We were actually in the middle of an entire home remodel and were planning on going with someone else to complete the job, but after seeing George's amazing and efficient plumbing work and finding out he also does entire home remodels, we decided to ask him to do it for us and we're so thankful we did. Not only does his work look flawless (demolition, wood floor installs, painting, baseboards, door installs, window installs, etc.), but he is also available day or night to answer any and every question you have for him. Thank you for everything you did for us George!!

We have hired Manny and his crew to build me an office in my backyard with electrical. He has by far surpassed my expectations.  They are very quick and efficient with what they are doing.  During the process of the construction with my office I had a pipe leak in my kitchen and they handled that too. Quickly and very responsive. I was always weary of contractors but Manny and his crew have been upfront and always willing to help. I cannot express enough how hard these guys work and how fast they work and put out such great quality. I will not hire anyone but them for all my home improvement projects. To put it in perspective, when I had the city of Mesa do his inspections, he even commented on how great of a job they are doing. You will not be disappointed with these guys. This means a lot as I usually do not write reviews.

BEWARE: I hired David with Mohave Leveling to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review