Best Door Addition in Phoenix AZ
Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.
The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.
I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.
Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019 Miss Biology B... This review sounds like a college prank gone bad! I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less
Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.
I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.
A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.
https://www.vetsbuilt.com
The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.
I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.
Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019 Miss Biology B... This review sounds like a college prank gone bad! I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less
Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.
I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.
A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.
Phoenix, AZ
Elvis, Maisa, and Yass are great! We have used them twice now and have been impressed at each instance! We will continue to use them for things around the house. They are professional, communicate a lot, and know what they are doing. We highly recommend them to anyone that needs things done around their house.
Phoenix, AZ
Andrew dose excellent work. I have referred him to many people knowing that he will do the job on time, and with the highest standards. Anyone who is contemplating a remodel, will get the best service.
http://www.greenhomecorp.com
Phoenix, AZ
Doug and Steve did a great job replacing shower fixtures and caulking. They were both professional, friendly, and very responsive. I will definitely use them in the future!
http://www.husbands2go.com
3317 South Higley Rd Ste114-135 Gilbert, AZ 85297
Great with the installation of a warm water bidet. Had to drill the a wall and made sure not to damage anything.
Phoenix, AZ
I love working with Big Q
Very reliable and professional.
It's hard to trust or find a good contractor. I'm so happy to work with him. He helped me with many different projects. He is very patient and try to deliver the best quality and make his customers happy. And so reliable. He always messages me back right on the same day or just a few hours later when I sent him a text.
I recommend his service 100%
Very reliable and professional.
It's hard to trust or find a good contractor. I'm so happy to work with him. He helped me with many different projects. He is very patient and try to deliver the best quality and make his customers happy. And so reliable. He always messages me back right on the same day or just a few hours later when I sent him a text.
I recommend his service 100%
Phoenix, AZ
We just wrapped up project with Canterra Construction in our new build. They guided us throughout the process as we transformed our plain, asymmetrical, and inverted TV wall to the focal point of our home. Their entire team is great and we felt supported by all of them over the course of the month-long process. We can't wait to tackle other projects in our home with Canterra Construction!
https://canterrallc.com
Gilbert, AZ 85296
Great company with outstanding service and communication. We will use them on the future as the need arises.
https://www.mikollc.com
2210 W Shangri La Ste B-1 Phoenix, AZ 85029
I called Gordon Enterprises Contracting with regard to a renovation and they got back to me almost immediately. The owner, Alex was extremely personable and knowledgeable. We set up a meeting to discuss a large-scale bathroom and kitchen renovation. Alex was able to give me a timely free estimate and scope of work. We had met with other contractors prior and in comparison we are so glad we went with GEC. They are family owned and operated, prices are competitive and our extensive renovations were completed on time. He and his guys were always on time and professional on-site. They walked us through every step of the renovation process. Their vast experience and professional demeanor get my recommendation! I will always go to GEC for any future projects. Thank you for a wonderful experience!
http://www.gordonenterprisesco…
Phoenix, AZ
Consider yourself lucky if you get the opportunity to work with Keith and Roger! From minute one you could tell the team was honest and only concerned with helping you achieve your goals. Keith our lead was knowledgable and happy to guide us, he gave me advice along the way that saved us a ton of money!
The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!
Attached is a photo of a room add-on they completed for us.
http://Globalelitebuildersinc.…
The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!
Attached is a photo of a room add-on they completed for us.
Avondale, AZ 85323
Ray Ouellette was a referral from the realtor I hired to sell a house in poor condition. It needed a lot of remodeling to be presentable and ready for sale. Ray and Tatum diligently prepared a scope of work and a budget, got all the work done promptly, and within the budget. They did some odds and ends I had overlooked without charging extra. The work was done beautifully. I did not have to give them a punch list because everything was done right the first time. I am in the commercial development business, for almost 40 years. These guys are as good as it gets. I would not hesitate to refer them.
http://rayogc.com
Phoenix, AZ 85086
Brad has done 2 projects for us, he built a Casita on our residential property. We had been working with another contractor that had drug their feet and Brad and his team came in and got the job done quickly, during the beginning of the COVID issue. He really came through for us.
The second was a commercial project, he remodeled our office, at our business in Chandler. We had a quick deadline to get it done and they did an amazing job, excellent price and it was done on time.
Highly recommend Brad and his team!
http://dahlmanconstruction.com…
The second was a commercial project, he remodeled our office, at our business in Chandler. We had a quick deadline to get it done and they did an amazing job, excellent price and it was done on time.
Highly recommend Brad and his team!
41004 N Jackrabbit Rd San Tan Valley, AZ 85140
I've used PDG for a few jobs, communication with Amy is great. The employees are professional, job site is clean and the quality of work performed is great.
http://www.pdghandyman.com
Scottsdale, AZ 85254
They did a great job remodeling our two bathrooms. They always arrived on time and the results are beautiful. I definitely recommend them
http://www.builtbygrace.com/
1121 W Mission Dr Chandler, AZ 85224
Michael was able to put in new screens for me when another company said they couldn't do it the way I wanted. I appreciated Michaels no problem attitude and he did a wonderful job.
https://www.screensunlimited.c…
10001 N 39th St Phoenix, AZ 85028
Joel Stark of AZ Studs was a pleasure to work with and on the job site daily. His team is solid and he completed a major remodel without a hitch. He is knowledgeable and his prices are competitive. I would definitely hire AZ Studs for any future remodels.
Scottsdale, AZ 85251
We had a crack in our interior bedroom door which required the door to be replaced. After trying to replace ourselves, we called a professional to help. Stan was kind, professional, and managed expectations very well. Would definitely use his service again.
Phoenix, AZ
Not only is he nice, personable and reliable, but he's an expert all he offers and makes it so easy to work with him!
http://jeremythehandyman.com
Phoenix, AZ
I would highly recommended using Rhino construction for your remodeling needs. We had to completely remodel our entire bathroom and we felt at ease as they communicated and walked us through every step of the way. The owner came over frequently to check on the project and make sure we were happy. Our bathroom turned out great and we get so many compliments. The quality of work was great and the prices are reasonable. We couldn't be more thankful that we chose them.
http://www.rhinoconstructionaz…
3305 S 80th Dr Phoenix, AZ 85043