Best Door Addition in Phoenix AZ

Best company EVER! We 1st met them thru the home show...offering $99 energy audits. We were immediately sold on this service....so very professional and knowledgeable as our first impression. They came out did a great job on the audit, wonderful follow up report.and now as of this weekend they replaced our entire unit...gave us a new air return...fixed our crumpled duct work...sealed it...bringing us up to current requirements..new thermostat....and many other services. They are always early or definitely on time...in constant communication by phone and email...courteous, explain what they are doing and why, very honest and genuine. Cleaned up after themselves even more than they needed to. The whole crew is AMAZING. Every single one of them. It is very apparent from the moment you meet them they care about YOU the customer. Not a top dollar sale, or pushing upgrades, but truly making sure you get what is needed to better your home. We could not have asked for better service. Spending several thousand dollars is already a difficult decision but they made it easy. We can already feel an immediate difference in quality and comfort. This is a family buisness and it really shows. WE LOVE CHS and we hope to have them back for all future services

7 months in our new home. Our AC has broken twice in the last month. DR HORTON seems to think that this is a warranty service that can be tended to 3 days out... In the middle of summer... In Arizona... It's well over 100 degrees right now before 9am and it's not getting any cooler. I hope my wife and kids can survive this. You are failing us as a builder. I will continue to spread the word to my friends, family and network. This is completely unacceptable. All of this because of a terrible installation via Chas Roberts in the first place. 4lbs of excess freon according to the tech that came out to service it last month when it stopped working. Said they would most likely have to come out and fix it again soon. Customer service is non existent. Might as well call it the I understand you're upset line Arizona deserves a better air conditioning company than Chas Roberts. Unfortunately for us if we don't wait for Chas and use another company we void our warranty. You are borderline criminals and should be chased out of town.