Best Design Services in Phoenix AZ

I had my older septic system inspected by a different company. They messed up the inspection report, first saying I needed a complete new system, then said I needed a new rear baffle. Waited almost two weeks for an appt with them, they had to find a crew that would actually go into the tank for repairs. I called several times and they said they'd call me back that day.  After the run around and waiting for what I thought was a dangerous repair, I called Sewer Time and spoke to I believe, John. Within the first two minutes of speaking with him, he put me at ease, his knowledge of systems and explaining no one has to go into the tank and no, I do not need a new system and his crew could come out and look the next day.
I called the first company to cancel any further search for a crew, they sent a proposal and said oops, we have you scheduled for the next week. John sent a proposal which was below the first company and for better work.
Sewer Time came out the next day, prepared to work. looked at my system, found an access door where the repair needed to be done, fixed the issue and upgraded my lids/risers all the while,  explaining to me what was going on.
Excellent work and communication by the crew. The only minor issue I had is that when digging with the excavator they hit a waterline, fixed one part of it, discovered after they left that there was another part broke.  plus they did not spread out the dirt left from digging.  Those are not big issues.
I highly recommend this company for their communication, letting you know upfront every step of the way, the pricing is great and work wonderful.  Wish I found them first instead of going with a bigger, well known name company.

I needed my septic pumped they gave me the same day appt. The two guys that came out today 3/16/23 sorry did not get there names were amazing so professional very helpful even help with the clogg and gave me information about it. They both went way and beyond. I live o Joy lane so maybe give them a big thank you

Go no further - you have just found a plumbing company that is meticulous, on time, professional and efficient. In 2 days they replaced 2 toilets (1st plumber did not show up). It started with call to the office where Ana was helpful and so nice.  The installation done by Mike and Matt was on time and looks better than any plumbing I have ever seen. Could not be happier with this well organized and well run company. Our highest recommendation and we are picky.