Best Electric Water Heater Repair in Phoenix AZ

Only giving three stars because Ron and Steve installed a new water heater at my house a few months ago and did a good job. But I will not be using their services ever again.

I wanted help with a leaky faucet handle and spout so I texted them right away because I had a new tenant moving in on the weekend.

Steve came out the next day (Monday) and said that it probably just needed a new cartridge and that he could come back the next day to do it. Great. The next day, he didn't show at the scheduled time so I finally texted and he apologized and said he had a family emergency. Totally understandable. I get that. So he said he'd come out the next day.

Come Wednesday, Steve came out, removed the shower handle and cartridge and needed to go get the part (which he said might be hard because it was old). After being gone for 5 hours I finally texted and asked what was going on. He couldn't find the part he needed, he couldn't put the old handle back on because it had broken when he took it off (not his fault it was super old), but told me the only solution would be to cut through my outside wall and do a whole new valve.

He said he'd go online to see if he could find another solution but that if I did just want to replace the whole thing they'd be able to get it done in time for my renter to move in. So I said let's just do it. The next morning he texted me saying they actually didn't want to tackle the faucet and asked for whoever did the project, to keep the part he had tried so he could return it.

So here I am on Thursday with no water and no solution and a renter moving in on Saturday. I had to scramble to find a new plumber who could come out on super short notice (luckily I found someone amazing who actually had a better solution than cutting through the outside of my house).

Ron and Steve do good work and I appreciated that Steve tried to find a solution but I'm extremely disappointed that I wasted 4 days thinking they were going to help, for them to leave me in a bad situation and just go sorry. I do understand not wanting to take on particular projects, but to tell me that they could do it and then back out the next day is very unprofessional.

I was a little hesitant to use this company due to the low number of yelp reviews but they were great!  Their pricing was also significantly less than other quotes I received. I was worried that maybe they were lacking in technology and experience.  I was wrong.  They were knowledgeable and experienced and did an amazing job at a much lower rate.  I would definitely recommend them!

Not helpful. We booked a time for a rep to come out because we want to replace both our septic tank and our leach field. Instead of coming to our home, the rep called at the appointment time and gave some info, but ultimately wouldn't come to our house or answer any specifics unless we booked a $3500 excavation of our current tank.

Update - adjusting my review - they did call back later and say they would send out a tech to look at our yard. We decided to pass.

My family and I have been waiting for them to show up for 1 week! They said they were going to send a technician in kn Monday and they never did the technician however had it documented as a completed visit. When I called to reschedule they took my information and said they would call back, which they never did I called them back the next day and they said they never made an appointment and scheduled me to have one done that same day. After not being updated I called back and they said the technician's truck broke down and he is currently fixing it and that we were the next customers. I called them back and they told me that he would get to us in the morning, so the morning comes around and there is nobody. I called them again and they said the technician is at another person's house doing a job and will get to me in an hour. In 3 hours I called them again to have them tell me the technician went home sick and that they would see what they can do to fix my A/C. Stay away from these guys!!!!!!!! They are enormously unprofessional and unorganized. No good work ethic here at all.

Vitality and his crew are hard working pros. They worked their a**es off re-configuring my bathroom plumbing for a remodel and installed a new loop for my water softener. Prices are the beat in the valley and the craftsmanship is second to none.

This company is the best! Quick,affordable and very knowledgeable!
Great staff. Honest advice.

Had a recirculating system installed to ensure hot water in the bathroom farthest away from hot water tank.  Kevin was very responsive when I posted for service on Yelp and followed up on booking the appointment, showed up as expected, professional service at a competitive price.  Very happy with his service and will keep his information for my next plumbing nee.

Requested a quote today, he texted me to confirm everything and was out to my place earlier than quoted by about 25 minutes. Response was quick and he knew what the problem was right away. Had to get a certain type of pipe/valve connecter and was very prompt. Explained what was wrong, what needed to be done and gave me a price up front. Very thankful for the quick service and he was also very pleasant. Would definitely recommend and call again if I need further services. Thank you!!

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.

Rescue Plumbing Services is such an amazing company! All the services I requested was completed in such a professional manner. I needed the shutoff valve replaced in the bathroom sink, the plumbing under the sink and the faucet replaced. I was trying to DIY it myself, but failed. They were here in no time and corrected and completed the work with no issues and in a timely manner. I was so pleased with their work I then requested a shower head replacement, kitchen water shutoff valves replacement, under kitchen sink plumbing, water filter install, garbage disposal install and dishwasher install. I was pleased with all the work completed! I love that when you call, Yolanda is always able to accommodate the date and time for the service. Enrique is very professional with his work. I definitely recommend their service to anyone who needs plumbing services! My sister needed plumbing services and I recommended them to her; she was also very pleased with their service. You will not be disappointed! Their customer service is exceptional!

Just had these guys back out to the condo to deal with the system not kicking on. Took them about an hour to figure out what the issue was.

I was a little worried because I just had them out to fix an issue and I didn't want to pay for the same issue twice.

Turned out it was unrelated to my previous issue and they decided to not charge me because I signed up for the yearly maintenance plan. Really appreciate them not charging me and being upfront with what was broken.

I had my HVAC tune up scheduled today.  David, my technician, was pleasant,  honest, and through.  He showed me pictures of items that needed attention and took me out to the unit to detail the work he had already completed.  Most importantly, he was able to quiet my heater considerably.  It had become really loud when in use.  I felt he saved me long term money with this appointment.

I am sure they are great for emergency dispatch.  But if not, they charge $49 to come out and provide a quote.  I had specific needs due to a remodel and had pictures.  I am not going to potential waste $49 just to find out what they are going to charge to do the remodel work.

These guys will call and harass you until you let them come in.  They promise you things they don't deliver.  They serviced my AC that was working and the next time I turn it on it is no longer working.  They want to charge a service call when they messed it up in the first place.  Then good luck getting them to show up for appointments.  They missed their appointment 3 times without even notifying . Just an overall joke.