Best Water Conditioner Installation in Phoenix AZ

Tracy was very prompt and found some issues during a routine HVAC inspection and tune-up on two of my properties recently. Explained what was wrong. The bills were very reasonable. He is my go-to HVAC man for all my properties now.

Brandon and Randy arrived to replace the under-sink water-heater and had the job knocked out quickly, professionally and were very personable - I enjoyed the conversation while they were getting the old out expeditiously and the new in so we have instant hot water again for dishes.
Mahalo for a job very well done, gents!

You know the old saying A real class act? Well let me tell you, Paul Gloria (the operations manager) is TRULY a class act. In a situation I myself was to blame, Paul maintained a perfectly professional demeanor and handled himself better than I probably would have in his shoes. Admitting I was wrong does not come easy but I am so impresses with Paul's demeanor I have no choice but to tell everyone in Arizona. Convenient Home Services is a great company and I recommend them to everybody.

I had Yavapai come and do an A/C maintenance before the hot summer season. I have a unit going on 20 years and didn't want to have to buy a new unit if possible. Jose Gomez was an amazing technician that told me exactly what I needed to have done. Work was done promptly and now my A/C am ready for summer.

I had a particularly bad experience with West Coast. Not because of the level of customer service - they respond very quickly to your calls. They are incredibly courteous. I am writing a poor review because of the low quality of work provided and what appears to me to be a lack of integrity in the bidding process.

They responded to our facility at a point when our air conditioning had shut down entirely - our front office was stifling. The prognoses they provided was poor at best - we had air conditioning units that had reached their last leg and would cost thousands to get operational. We had hours to commit to spending tens of thousands to replace our air conditioning units or risk having to wait.

We called some industry contacts to get a second opinion and realized that 1st the quote that we were being provided for new units was egregious. The competitive quote that we received was 40% (that is a 4 followed by a zero) lower to install the same equipment (a savings of over $6,000) if the units did in fact need to be replaced.

2nd - the technician that reviewed our units found that the real issue was poor air flow from a ten dollar filter, and  a few minor repairs (saving us nearly $15,000 - and he guaranteed the work). His prognoses - our air conditioning units would last for years with simple yearly maintenance.

The most disturbing part of my experience with West Coast Plumbing was what appeared to me to be deliberate actions to force me to purchase new units instead of honestly servicing the units we have. Our main unit was iced up - air flow needed to be unrestricted (changing the filter) - they didn't check the air flow but instead just pulled the breaker out of the unit and left it unplugged - told me it would be thousands to fix it and that they couldn't guarantee the work. When the other tech came by he plugged it back in and the unit instantly started pumping cold air. Replaced the air filter, and what do you know we saved $8000.

In addition, on the same day that they came to our facility, a mysterious Yelp review shows up on the site from another yelper named Keith R. praising their services. I have asked Yelp to review this - when they do and notify me that the review is legitimate, I will modify this part of my review. Until then, my recommendation would be to go to a different company.

Joe was great! We had to do a reroute and Joe was so awesome. We used Apes because of the quote that we received which was fair. I am only giving it 4 stars because the schedulers didn't seem that we were a priority.  I would give it 3 stars but, I don't want this to go against  Joe as he went above and beyond. We had a slab leak and it was the hot water so, we could only use our hot water for showers as we were advised to only use the hot water when absolutely needed. It took a total of 2 weeks to get the re-route completed due to the scheduling.

I've had Chas Roberts for over 17 years they were the installers of my original two Air Conditioner and have called them back to Service and replace both Air Conditioners. They have great and knowledgeable technicians and installers I highly recommend this Company for Air Conditioner needs.