Best Oven Repair in Phoenix AZ

This is an updated review, our AC stopped working in the middle of June in Phoenix AZ. After some research I found a company called Larson. They had good reviews but when I spoke to them I felt like they were trying to sell this contract that I didn't want so that's when I found Freddy's online. I called Freddy on a Sunday morning and he explained that he was very busy, he could maybe see us in the later evening but if something changed he would let me know. 2 hours later (early afternoon) he called and said he was close by and he got to us early! After a short period of time he explained to me that he had pinpointed the problem. It was my coil that had a leak. I told him that coil had been replaced recently by Collins Comfort and instead of trying to sell me so he could do the work, he mentioned that I should call Collins Comfort first. He told me that Collins Comfort should come out and fix it for free. So I called and he was right. Collins Comfort explained to me that all the labor, parts and work are free of charge but there is no coil at the moment and that my AC would be down until they could get the coil from the manufacturer. Collins Comforts Technician said that there was nothing they could do and to get a hotel until the coil arrived. After 2 days in a hotel, Freddy called me to check up on the AC. I told him what was going on and he said he would stop by the house later. He showed up to our house with a plan to do a temporary fix until our part arrived. Something that Collins Comfort never mentioned. Freddy treated us like family. Freddy was always thinking about the best interest of his customer. Freddy never tried to take advantage of us he always gave us the best advice for our pockets even if that meant him not getting the job! Freddy honesty and integrity is something very hard to find now days. Our AC is still working perfectly on this temporary fix while we wait on our coil that still hasn't arrived and Freddy just called me again recently to see how our AC is doing. Thank you Freddy! You saved us! You saved us a lot of money and you saved our home! I will always recommend you to all my friends and family!

I wish all repairs could go this smoothly! I requested a quote through Yelp on Saturday and Hew's air and appliance repair was the first to respond with a quote. I was able to schedule an appointment for Monday with them online. Kirk came out on time, and was able to repair my washer and dryer the same day. The prices are very fair! I highly recommend this company, and will definitely do business with them in the future!

In my original post I thought they were a bit pricey but in the end their great customer service came through and made things right. I greatly appreciate it and I would use them again.

I had to post a review this company is over the top. My 3 1/2 year old LG refrigerator stopped cooling. I called Felix Appliance Repair and they sent Mike out, we talked with him earlier because he was having a hard time getting the compressor, we ended up ordering it. Mike came out the next day and installed it, it cooled for about 12 hours then stopped. Mike came out the next day when I called even though it was Saturday and they don't normally work that day. He worked on it for awhile and said they would send Kevin out Monday since he was the expert with LG's. Well, Kevin couldn't fix it, so unfortunately she was sent to the scrapyard. The owner Robert Felix came to our door today with a refund for the service since they couldn't repair it. He didn't have to do that, but I very much appreciate it. If you ever need appliance repair, this is your guy.

Just recently had Laron to our house for a repair on a dishwasher. Excellent person to do business with. This was the second appliance he has repaired for us. Nicest and most knowledgeable person you can meet