Best Shower Repair in Fort Wayne IN

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

Prompt service , did a excellent job would highly recommend there service. Technician was courteous and very knowledgeable

Came out for estimate and came 30 minutes early. Was impressed. Gave me a quote on the spot and came out the next day! Needed a whole new AC unit. Was able to me a down payment and the next week pay it off. Best service! My parents needed the same work done and my dad was mad because my quote was 500$ cheaper than his. Thankful to have AC on to finish off the last month of summer!

My hot water heaters were failing after 17 years (I know, living on borrowed time).  I called Freedom and they were here right away.  We agreed on a path (I went tankless), a price, and a timing.  The guys were on time, hit their estimated times, and left my house cleaner than they found it.  

I highly recommend them and will be using them for all my future heating, a/c, and plumbing needs.

I called Home DisComfort Experts only because the previous owner had used them to install their furnace and blower and their label was on the furnace. The AC stopped blowing, and being August it had to be fixed. The technician came out and gave me the bad news that the motor that ran the blower was out. It was only a little over a year old he said, so he would order the part and I wouldn't have to pay to have it replaced. (The sticker actually said it was two years old.) He said it would take 3 to 5 days, up to a week to get the part in and they would let me know. That service visit was $124.  Not hearing anything in a week I called them and was told the part hadn't come in. Three days later I called and again she said they would call me when it came in. Th next morning I got a call from them asking me to call. I was told that I would have to pay for labor, and they would order the part. I asked her to have the manager call me. In the mean time I called a local company I had used before and told them gave them the model and serial number of the furnace and told them it was a blower motor. He said he would call me back in 15 minutes, which he did. He said they could get the part and be out in an hour or so. I was kind of surprised as I had been waiting almost two weeks for the motor. I asked him about the part and he said as it is a common manufacturer, Trane, the part was readily available, in fact they would go to a supply store and pick it up. I had them do the work and with an hour or so they were already there and replacing the motor. The next morning the manager from Home Discomfort Experts called. He told me the tech shouldn't have told me they could get it in 3 to 5 days, as it could take up to two weeks.  I then told him that I had called a trusted company I had used before and why was it they could get it in and hour and it took them two weeks? He replied almost proudly We buy direct from the manufacturer. To which  I replied, so you would keep a customer waiting for two weeks in August with no AC when the part can be picked up here  in a supply store! He did offer to take $40 off the labor cost, which almost seemed like an insult at that point. We went from free installation to $240 to $200.

-Home Discomfort Experts are not local to Fort Wayne, but Mishawaka. When you try to contact them, all calls are routed through Mishawaka. The manager told me they maintain an office here.
-Their parts are ordered from the manufacturer which in my case took almost two weeks. This saves them money at the expense of service to customers.
-I highly recommend you do not waste your time with  Home DisComfort Experts. I wasted almost two weeks in August heat only to find a local provider that could do it immediately.

I called for some bathroom work.  The receptionist was very nice and did a thorough job, which made me feel I was off to a good start.  The price was very reasonable, so I chose to work with ASS (this acronym is pretty fitting, because that's how I feel about their service).  Anyway, scheduled the appointment for 12:30-2:30 on the following Monday.  I get a call at 9:00 asking why I'm not at home.  I say appointment is for 12:30.  He apologizes and said no one gave him an appointment time.  Sure, that's fine.  At least he is there early, ready to work.  

The problem starts when he starts to work.  He sends me out to get some parts.  I come back with parts.  He then says he can't finish that day because he needs different parts.  He says he'll be back the next day.  He never shows up the next day.  I call ASS twice, and both times I am told he will be there soon.  He NEVER calls to say he won't be able to make it.  I should have just cancelled the service there and found someone else, but by now I'm in it.  I call the next morning to see why I never even received a call that the plumber wasn't coming.  I am told that he came by and told us he would be back the next day (which obviously did not happen).  Anyway, AGAIN, we are told he will be there at 1:30 that afternoon (we are now on Wednesday).  I call at 2:00 to see where he is.  The receptionist says he is picking up some things and will be there soon.  Fast-forward to 5:00 and STILL no one.  I call again.  Again I'm told he is on the way.  Guy finally shows up at 5:30.  He starts (barely) to work and says he needs some parts that he doesn't have and he'll be back tomorrow.  He leaves without turning the water back on, but I am able to stop him before he pulls out of the driveway.  He turns the water back on, but now the shower won't stop running.  He now HAS to finish what he started, otherwise I'd have to choose between the water being off or the shower running all night.  He finally comes back and manages to get the shower to turn off.  Cue I'll be back tomorrow morning at 9:00.  Tomorrow (now Thursday) at 9:00 rolls around and he is not back.  Finally shows up at 9:45.  I am at work, so my roommate, who had to wake up early to make sure the guy gets in, is there.  He is PISSED.  The guy bumbles around and leaves again because he doesn't have the proper parts.  AGAIN!  He has seen the shower on three separate days now.  How does he not have the correct parts.  I feel like this is some sort of scam.  I call ASS and tell them they need to send out someone who knows what they are doing.  They say someone is on the way.  It is now an hour and a half later and no one has come back.  The shower is leaking like crazy and it is still not fixed.  I've heard the adage you get what you pay for, but this is ridiculous.  I feel like I have to stick with ASS through to the bitter end because they owe ME money by now, right?  Anyone else ever had a similar experience?  I still can't wrap my mind around it.

Update:  They finally managed to finish everything after 4 days of trying.  I will admit, the price really can't be beat.  They kept their original quote (which was almost $600 less than Roto-Rooter).  I'm thinking the one guy was fairly new.  They were nice at least.  I feel I was a bit harsh, but they came on four different days and stayed for about 10-20 minutes on 2 of those days (doing it multiple times during those days too).  The more I think back on it, I guess I was not too harsh.  This is pretty unacceptable.  

Update 2 (September 23rd, 2015): The shower they fixed has been leaking from the shower head since Saturday.  My landlord called these guys back to fix it (as it has only been a few months since they were here).  As you can imagine, I am not the biggest fan of this idea, considering the crap I had to deal with last time.  Anyway, they were supposed to call me when they were on their way to fix the leak.  I called twice throughout the day to make sure this was still happening and was assured that they would be out at some point during the day.  I was told they always work past closing hours to finish any jobs they had promised, and they were behind because of a job earlier in the day (I'm assuming they were behind because they had to go back to the site multiple times as they did not have the proper parts/equipment/knowledge of how to do the job).  Remember, I called TWICE, knowing they aren't very good at sticking to their word.  Of course, as you can guess, they never showed up.  I'm pretty much at my landlords whim right now, as he understandably wants it fixed for free as they couldn't get it right the first time.  Unfortunately, I am the one who has to deal with them no-calling/no-showing because they can't even be bothered to let me in on the fact that I'm not worth their time (perhaps they didn't like my initial review).  It would be comical in a comedy-of-errors/sitcom type of way, if it weren't happening to me.

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

Showed up on time, unclogged our kitchen drain at a fair price.
Highly recommend.