Best Leak Detection in Fort Wayne IN

First time using Perkins Septic. Staff member Jordon called before arrival and was very pleasant.  Process didn't take him long and paying right then was an added bonus so it's all taken care of.  See you in a few years Perkins team.  Thank you!

Company has a great quality of service. From the office to the field crew they do a great job. Office was responsive to my call and got all my information clearly. Asked some questions about our facility and setup our appointment just a few days later. They called the day before to verify and when the service was on their way. The rep arrived and was very professional and nice. Spent the time to get everything handled and set us up for our yearly service. These people do great work and I highly recommend them.

Used their service several years ago for water heater malfunction. They sent first some one who said we need to put new heater. We paid and got new one . Still water will not heat up.
They sent 2 different people who were trainee for trouble shooting but could not figure out. My husband went on line and figured out that there was a problem with connecting valve .
It was fixed then. They did not take new tank back nor credited towards new tank. Took some money less towards labour.
Be aware of technicians they send as they may be not well trained or gimmick of selling  new products.
They apologized later but I lost my money towards buying new tank unnecessarily

Summers provided me a quote for an AC and furnace for my home. They were very competitive in    price. The service tech, Mike Schenk, was knowledgeable, courtiers, and not pushy. I would highly recommend calling Summers for any HVAC quotes.

I called for some bathroom work.  The receptionist was very nice and did a thorough job, which made me feel I was off to a good start.  The price was very reasonable, so I chose to work with ASS (this acronym is pretty fitting, because that's how I feel about their service).  Anyway, scheduled the appointment for 12:30-2:30 on the following Monday.  I get a call at 9:00 asking why I'm not at home.  I say appointment is for 12:30.  He apologizes and said no one gave him an appointment time.  Sure, that's fine.  At least he is there early, ready to work.  

The problem starts when he starts to work.  He sends me out to get some parts.  I come back with parts.  He then says he can't finish that day because he needs different parts.  He says he'll be back the next day.  He never shows up the next day.  I call ASS twice, and both times I am told he will be there soon.  He NEVER calls to say he won't be able to make it.  I should have just cancelled the service there and found someone else, but by now I'm in it.  I call the next morning to see why I never even received a call that the plumber wasn't coming.  I am told that he came by and told us he would be back the next day (which obviously did not happen).  Anyway, AGAIN, we are told he will be there at 1:30 that afternoon (we are now on Wednesday).  I call at 2:00 to see where he is.  The receptionist says he is picking up some things and will be there soon.  Fast-forward to 5:00 and STILL no one.  I call again.  Again I'm told he is on the way.  Guy finally shows up at 5:30.  He starts (barely) to work and says he needs some parts that he doesn't have and he'll be back tomorrow.  He leaves without turning the water back on, but I am able to stop him before he pulls out of the driveway.  He turns the water back on, but now the shower won't stop running.  He now HAS to finish what he started, otherwise I'd have to choose between the water being off or the shower running all night.  He finally comes back and manages to get the shower to turn off.  Cue I'll be back tomorrow morning at 9:00.  Tomorrow (now Thursday) at 9:00 rolls around and he is not back.  Finally shows up at 9:45.  I am at work, so my roommate, who had to wake up early to make sure the guy gets in, is there.  He is PISSED.  The guy bumbles around and leaves again because he doesn't have the proper parts.  AGAIN!  He has seen the shower on three separate days now.  How does he not have the correct parts.  I feel like this is some sort of scam.  I call ASS and tell them they need to send out someone who knows what they are doing.  They say someone is on the way.  It is now an hour and a half later and no one has come back.  The shower is leaking like crazy and it is still not fixed.  I've heard the adage you get what you pay for, but this is ridiculous.  I feel like I have to stick with ASS through to the bitter end because they owe ME money by now, right?  Anyone else ever had a similar experience?  I still can't wrap my mind around it.

Update:  They finally managed to finish everything after 4 days of trying.  I will admit, the price really can't be beat.  They kept their original quote (which was almost $600 less than Roto-Rooter).  I'm thinking the one guy was fairly new.  They were nice at least.  I feel I was a bit harsh, but they came on four different days and stayed for about 10-20 minutes on 2 of those days (doing it multiple times during those days too).  The more I think back on it, I guess I was not too harsh.  This is pretty unacceptable.  

Update 2 (September 23rd, 2015): The shower they fixed has been leaking from the shower head since Saturday.  My landlord called these guys back to fix it (as it has only been a few months since they were here).  As you can imagine, I am not the biggest fan of this idea, considering the crap I had to deal with last time.  Anyway, they were supposed to call me when they were on their way to fix the leak.  I called twice throughout the day to make sure this was still happening and was assured that they would be out at some point during the day.  I was told they always work past closing hours to finish any jobs they had promised, and they were behind because of a job earlier in the day (I'm assuming they were behind because they had to go back to the site multiple times as they did not have the proper parts/equipment/knowledge of how to do the job).  Remember, I called TWICE, knowing they aren't very good at sticking to their word.  Of course, as you can guess, they never showed up.  I'm pretty much at my landlords whim right now, as he understandably wants it fixed for free as they couldn't get it right the first time.  Unfortunately, I am the one who has to deal with them no-calling/no-showing because they can't even be bothered to let me in on the fact that I'm not worth their time (perhaps they didn't like my initial review).  It would be comical in a comedy-of-errors/sitcom type of way, if it weren't happening to me.

Home Comfort Experts was called to our house on July 18th. They told us that it was an electrical issue with our breaker. We called another HVAC company under a friend's recommendation. So glad that we did!!!
It wasn't an electrical problem. The compressor was out in the air conditioning unit. Thanks a lot for nothing Home Comfort Experts. Think twice before calling this company for any of you mr HVAC needs!!

I failed to state that this is the second time that Home Comfort Experts has misdiagnosed a problem with our HVAC. It was our furnace last time. So it is not as rare as you may think that mistakes are made by your technicians.

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

I called him tell him my pressure tank which wasn't filling up so they come and start checking the water pipes they say my pipe is clogged up because I don't have a soft water heater that's why I'm not getting no pressure I tried to explain to him that the pressure tank is what gives you pressure but couldn't make him understand so you start talking about cutting cutting down water lines checking for clogs doctor I'll make it just leave and does it down there wasting my money you're making jokes you I have to call another Plumbing which is not right they should have fixed the pressure tank when it's here instead of looking for leaks in the water line you looking for clogs in a water line that's all I have to say about that but I do have other stories from other people with bluffing Plumbing with incompetence thank you