Best Home Cleaning in Fort Wayne IN

While their installation went well, their customer service is awful. Almost 1 year later, I get a bill for a service charge even though their tech said it will be waive by buying the central air conditioner. I had to call 2 separate times arguing with them to get it corrected. The VP Steve was not as helpful as you think he would be. I would not recommend to anyone.

My neighbor had service with Rolf Griffin for the past two days working on his septic. The first day I was working out in my yard when i came around my garage one of their man was walking away from my garage door. This was far away from the septic work and on my property with no reason to be peeping in my garage door. The second day again working out in my yard I locked my garage door but once. i had left the door ajar a little. When I came back it was wide open and an item of my daughters had been moved. Not sure if anything was taken then or if he was casing my garage to come back and break in later. I will call the police about this peeper in case this is a problem for other Rolf Griffin customers and their neighbors .

I would not trust them in house after this experience.  Ben is a clean cut white guy with dark brown hair with a full beard. Do not leave him in a room alone.

This past weekend, my husband and I replaced the last of our plants which were killed off by Home Comfort Experts after they left an oil spill in June.  Although it took the EPA to get them to return and clean up the mess, our garden business had to be shut down for the remainder of the summer.  Hopefully, (next season) without this awful company's interference, we may have a more profitable year.

I worked with the Ft Wayne office.  This company should realize that I have a right as a consumer to question my charges. I don't appreciate the attitude I received for doing so.  
($275 charge for a $25 part that took about 15 minutes to repair)

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

This company took advantage of my mother. They broke their own tool then wrote on her invoice....cost for the broken tool...what the heck. I called and talked to Chad. He was to call me back and never did. This company has gone way down hill. They charged my mom over 700 in 2 visit and still doesn't have water. They should be ashamed of taking advantage of an elderly woman who doesn't understand and charge her for their employees mistake. When another family got ahold of someone, they said it was a mistake that the invoice said broken tool cost. They said it was the cost of visit. Chad was to call them back too and never did.  Love that they can change their story. Never again!!!!!