Best Commercial Services in Fort Wayne IN

I highly recommend this plumbing service. The customer service was fast, polite and responsive. The plumber was clean and very courteous, went out of their way to please us by following up  with a  call and a note. The response time was 1 day ( mine wasn't an emergency). The woman that makes the appointments was very polite and flexible, as I am a night shift person. Great business if you need plumbing work done!

Used Perkins Septic and Drain Service for the first time as they were recommended by our plumber. Our main sewer line was clog.  Called their office and was nicely greeted by Ashley which told me she would see when someone could come out to take care of the problem.  Several minutes later she called me and said they could have a team out to our place later in the afternoon.  In about an hour later I received a phone from the team to inform me that they would be there in an hour. Sure enough Nick and Ryan arrived  when they said they would.  I explained the issue to them and they asked about our plumbing and layout.  They determined they wouldn't use hydro-jetting as it could create flooding from the drain in our basement.  They worked several hours fixing the problem and were very informative about what they were doing and why.  In the end they fixed the problem.  I would highly recommend  Perkins Septic and Drain Service.  Thanks Nick & Ryan for doing a great job.

Techs seem knowledgeable.  However, they show up without notice/appointments.  I find out because they leave a door tag or I get a bill.  I have dogs so appointments are necessary, required.  After hours staff leave a lot to be desired.  The toilet overflowed and I needed help knowing what to do as water poured on to my hardwood floor and through to my basement ceiling and new carpet.  None was offered, though I have a service agreement.  Thousands of dollars to fix when all the person had to do was tell me how to turn the water off.  It's been over a year and they have yet to reach out and apologize or offer assistance in fixing the ceiling but they are really good at sending bills and threatening to report me to a credit agency.  Bill has been paid and I'm still waiting for someone to respond to my issues.  I'm not happy.  I am not satisfied.  I cannot, I will not recommend this company to anyone.  In fact, now I'm looking for recommendations for a new septic service provider.  Know anyone?????

Jason came and fixed our central air, we had previously hired 2 local companies to come out and fix it but both failed to fix the problem and charged us an arm and a leg! But Jason came out, identified the problem, gave us a price and came back 2 days later and fixed it! The bill was exactly what he quoted us! I highly recommend Gibson's! I'm a satisfied customer!

Fast and friendly.  Snaked the drain, and provided advice to avoid problems in the future.

A warning alert popped up on our indoor A/C thermostat on June 16th. We called Freedom A/C and they sent a tech out to check it out on Friday, June 17th. He did an outdoor system flush on our unit with our garden hose and some foam cleaning agent he brought. After being outside for 30 minutes and making multiple phone calls outside, he came in the house and wanted to tell my husband and I the bad news. We were low on freon and needed a new capacitor and 4 lbs of freon, which would be about $600. He said we could schedule that work but it would only be a temporary fix due to the leak, and we might be better off just buying a whole new A/C system from them. My husband and I thought about it over the weekend and figured that even leaks can be fixed and the air coming out of our vents was cold and forceful. Our Lennox A/C unit is only 10 yrs old. Many A/C units last anywhere from 16 to 20 years with proper maintenance. The only problem area was in our living room where we have a cathedral 20 foot ceiling and 2 skylights. It had been in the 90s. We called Hartman Brothers A/C out of New Haven, IN bc they were listed under more info on our wall thermostat. They sold the prior homeowner the Lennox A/C unit we have. A technician came out today and confirmed that we DO NOT have a freon leak, that our unit is still fine. Nick, the tech from Hartman Brothers said in higher temps a cathedral ceiling room with 2 skylights is not going to remain ice cold. Our unit only needed a good cleaning, a new filter ( which we are ordering on Amazon), and some register boosters, which you put on floor vents to push the cold air up with little fans built inside the register booster. Nick said we can order them on Amazon too. Now we only owe a service visit to the honest company, Hartman Brothers, which we will be using from here on out. Second opinions before buying a whole new A/C system are a good idea.

Requested service on an old furnace that heated my commercial building. They couldn't fixed the furnace and instead would send a salesmen out to quote a new furnace. First appointment they never showed, never called. I called a week later to follow up. They rescheduled and had a no show - no call again. 40 mins after the scheduled time MIKE KNUEVE calls with the rudest tone. I told him you should have called I am at lunch now, I would have stayed at my office if you were going to be this late, just call... His response We are busy people too...

As a young business owner in a small community I am very disappointed with Mike Knueve and his approach to business and sales. I received no apology from Mike and will not be working with Knueve and sons.

Never again.  We hired someone else after we did business with these folks.  

not going to go into the disappointments.  Just take my work for it.

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

They came out and charged me $120 to tell me they couldn't evaluate my septic until they had the plans from the county. They told me they would get them and call me back. I never received a return call, and every time I called them to check on the progress they had no idea what I was talking about. They basically took my money ran. Do not use this service for anything but getting your septic pumped.