Best Bathtub in El Paso TX

Real quick to come and fix the issue I've had for a couple days. They showed up and got to work, finished in less then 30 minutes very friendly and responsible. Would recommend and would definitely use again.

Juan responded quickly to my message on yelp. I sent him pics of the bathroom sink faucet I needed replaced & he sent me a free estimate. When he came to install it I needed 2 extra parts & he was able to get them & install them the same morning. It took about an hour. & a half total & he cleaned up after. 2 thumbs up

We suspected a gas leak in our home and contacted the gas company for an inspection. No leak was found but they cited us for not having a termination plate installed under the gas cooktop. They gave us until the 27th to have it installed. We contacted Jeff's and was advised that they could install the plate but in order to come out they charge $120 service fee equivalent to 1 hr of labor that will apply towards the total invoice upon completion less time spent in the home upon the initial inspection. They can to the home, looked under the range, took notes for the part they'd need to order and collected our credit card number. That day the $120 was deducted from our account but time spent was about 1/2 hr. Both serviceman agreed with that assessment. They came about a week later but learned they ordered the wrong part and left right away. They returned around the 27th and seemed to be working an absurd amount of time when I asked my husband to find out what's going on. They guys said again they had the wrong part but were trying to find away to install something to avoid having our gas turned off (oh, that was the gas company's findings and cited us for lack of part and to turn gas off by 27th if not repaired). My husband quickly called the manager of Jeff's and he was very apologetic stating they had the wrong part again but were trying to remedy something to avoid a disconnection on our part. That ended with the manager, Joe, apologizing and advising we would not be charged for that day either, that they would order the correct part and return for install, and if we had any issues with the gas company to refer them their way to explain. That was agreed upon. They returned with the correct part on 1/6/23 and had it installed within or about an hour. A total invoice cost for $170 was left. We assumed they'd deduct most of the $120 for the 15 minutes they were here day one. No, they recharged our credit card for the full amount. I contacted them immediately only to be told by Joe himself that they spent A LOT of time at our home and justified the charge. He also denied that they use any of the initial $120 towards the total cost of the repair and that the 15 minutes they came out to write down the type of cooktop and take our credit card number warranted the $120. When he reiterated the absorbent amount of time they spent here I protested that it was all, 100%, due to them ordering the wrong part multiple times. The entire job start to finish, including the day they came out, excluding the times they ordered the wrong part took a little over an hour. Maybe 1-1/2 hours but they took $270. The part itself averages $35.  Total lack of ethics and very poor business practices. They would not take cash either - perhaps they know this is so they can charge people's  cards carte Blanche. At the very least they owe us a refund of $60-75. Regrets: trusting someone's word, handing over our credit card, not recording both conversations. Never again. Steer clear people and don't give these people your credit card.

I've used them twice for a clogged kitchen sink. Each time they've been quick to respond and have offered fast, reliable service. I will definitely continue to use and recommend their services!

Needed to extend a tub faucet spout quickly. He was very responsive, showed up within a hour and got the job done properly. Only 4 stars as he left a small burn mark on my new tub where he probably dropped the hot copper pipe but that is nothing a light sanding and polishing won't fix. I will likely use him again to help relocate plumbing for new vanity in near future.

We had all of our toilets overflowing and backed up into the showers and none of the amateur measures worked. I called the usual popular plumbing companies and even though I told them I had an emergency due to my folks being in their 90's, no one would come until the next day.

I called Ralph from the Yelp app and he was here in 30 minutes, just like he said he would be. 15 minutes later, he had everything ship shape.  He was super reasonable with his price and very professional  

I have a new plumber and will be telling my friends and family about him.

So horrible! The man came in reeking of alcohol and marijuana. He was dropping his large tools everywhere. When i called him out on it he started calling me offensive names and screaming. The. began to threaten physical actions. They need to be shut down.

I scheduled this handyman service to come to my home at 9am 5/6/22 for a number of small repairs, I'm still waiting, it now 10 am, I've called left messages, nothing.

In December 2021, I had a leak in my shower. Frank told me the pressure in the house was too high and  suggested that we install a pressure regulator and change the faucet. Not sure what that would entail, I was quoted $950.00. I accepted. The job took about three hours. I paid him the full amount. Now here it is in June 2022, and the new regulator has a leak. I called Accept All Plumbing back and Frank said there is no warranty. He also said if that was unacceptable we should part ways. Really?

I have lived in Elpaso for almost my entire life and I have never run into a plumbing company so irresponsible. They answered the phone the very first time I called and that was the end of it they showed up to assess the situation. Left to go order parts and never came back never answered the phone never answered the text messages back. I would say I would call my neighbors 12 year old son and have a better reply and probably be able to fix the problem then using thrive for maintenance.