Affordable Plumbing

Water was on my garage floor and kitchen floor. I called Affordable Plumbing. I paid the first guy $75. A week later I had the exact same problem. I called Affordable Plumbing. They came 2 days later even though they promised 2 hours. I paid this technician $85. A week later the garage floor is flooded and so is my kitchen floor. I called Affordable Plumbing again. Today is Thursday. He said he'd send someone out Saturday!!! WHAT?  I will NEVER EVER USE AFFORDABLE PLUMBING again!!! They are unprofessional, late, and don't seem to know what they are doing! Don't waste your time. Don't waste your money!  This company is absolutely NOT WORTH A DIME!

Kenny is a fag and his right hand man, Jordan, is a meth head.
Las Cruces is a shit hole and these pieces of shit are a prime example of NEW MEXICO.

We contracted with Affordable Plumbing to install a new heating and air conditioning system in December.  Appointments were made and rarely kept.  Now it has been more than three weeks since the electrical work for the A/C was finished and we are still waiting for the installation to be completed.  When my daughter got a new system from another company, they only took two days to install the furnace and A/C.

I made an appointment for 10:00 a.m. I called to make sure they were coming. By 10:26, they still hadn't come so I called back. They said they had an emergency call, so I asked why they didn't call me to let me know. I was upset and they became indignant with me, hung up. The nerve of them. Rude staff and customer service. I now see by other reviews that they are always like this. They don't respect their customers time.

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents' house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and ... More

Ant Col

1 review

10 months ago

Critical: Professionalism, Responsiveness

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and would have been money waisted. Or more money in their pocket, depending on how you look at it. There is nothing affordable about that! I am not a plumber, but I am a homeowner, and I do have some basic knowledge to know that what my mother described as their diagnosis seemed off based on what they looked at.  When I called out of concern for my mother, he actually argued with me about where to look for the problem and threatened me with more charges to come back and investigate further. Was rude when I questioned him. Will never use or refer again. Found an awesome plumber that investigated fully on first visit. Diagnosised problem that did not involve cutting into slab! Problem fixed and was exactly where suspected it was, in the wall and not the slab! Although that could have been the issue, thankfully, it was not, and had they checked everything and not made a snap judgment, they might have kept a customers loyalty. My mother had used them in the past and had to have them come out multiple times at her expense for the same issues?  I am wondering if this is a pattern of behavior. Who knows, but beware!!! Educate yourself on what to look for!  If something seems off, always get a second opinion so you don't throw good money after bad!

When emptying a bucket, I accidently flushed a sizeable cloth rag down the toilet. I called Affordable.  Their plumber, Chucky, came out and ran a snake down through the toilet, then offered to run a camera through the main line, making certain that the rag had entered the city mainline. It had, and, at my request, Chucky let me view the camera monitor. Doing so, introduced me to the mysteries of our sewer.  Chucky was informative, friendly, and efficient. The  cost was reasonable. I recommend Affordable if you ever have a plumbing issue.

So horrible! The man came in reeking of alcohol and marijuana. He was dropping his large tools everywhere. When i called him out on it he started calling me offensive names and screaming. The. began to threaten physical actions. They need to be shut down.

Gaby is wonderful. Affordable Plumbing and their employees go way beyond the norm. The cost was half what a nationally known plumbing company was going to charge me. Gaby was on time and most of all he was kind.  They installed a dishwasher that Lowe's installers had told me was not up to code which was not right. It just was a different system than they were used to. Affordable plumbing understood the system had no problem with it and was able to install the dishwasher with no issues that along with my gas range.  I'm giving them more business because now I trust them. They will always be my go to plumbing company.

Made an appointment on 11/22/22 at 10:30 AM. Made this on 11/18/22.  Called at 11:00 AM - told runninig late, called at 12L00PM still late. Rescheduled for 3:00PM - 5:00PM Call at 4:00PM  message box full hang up. Never showed or contacted me. I used before they were OK. Wasted an entire day.

Our toilet intake hose busted this morning called they were out here at 3:00pm fast quick repair. The service person Chucky is the best we have ever had very knowledgeable and polite.
Thank you
Mrs. Nancy Rodriguez

Our water heater was leaking and Gabby and Andy of Affordable Plumbing
came from Las Cruces to replace our tankless water heater.  
They brought a new tankless water heater with them and installed it quickly.
Gabby and Andy knew what they were doing!
Thank you Gabby and Andy

Mike Guerrera

Called to make an appointment for a leaky water heater, they gave me a date and time, I planned my day around this appointment, canceling and rescheduling things that I needed to do that day. The appointment time was 3:00 pm, I waited and waited until 3:45 and then called to see where they were, the lady who answered the phone told me she didn't know where they were and I asked if she could find out what the heck was going on and she said that she didn't understand why I was angry, to which I said why make appointments if you can't keep them, she told me to find someone else and hung up on me! So I did, and I will never recommend this business to anyone!