Best Water Heater Installation in El Paso TX

Real quick to come and fix the issue I've had for a couple days. They showed up and got to work, finished in less then 30 minutes very friendly and responsible. Would recommend and would definitely use again.

I am new to El Paso and needed a water softener / conditioning system and reverse osmosis system for my house.  Liberty Plumbing came to give an estimate.  Albert was very informative, polite and honest about what his company could do.  Once I got the estimate, I was blown away at how fair his price was.  He came a week later to install the system.  He and his partner, Mike, installed the systems and even installed a new kitchen faucet.  They left my home clean and organized.  I highly recommend anyone considering giving Liberty Plumbing a call.  They are fair, honest, responsible and very professional.  I will be calling them for all of my plumbing needs!

- Teri P

The owner Jeff does not care about his employees and is extremely unethical. His turn over rate because of this is really high. He can't keep employees for long because he does not treat them right.

Juan responded quickly to my message on yelp. I sent him pics of the bathroom sink faucet I needed replaced & he sent me a free estimate. When he came to install it I needed 2 extra parts & he was able to get them & install them the same morning. It took about an hour. & a half total & he cleaned up after. 2 thumbs up

I called about the water valve for our dishwasher and they said to send them a photo of the valve and that they could have someone out in the next hour and gave me a quote. Not only did they show up earlier than an hour (within 30 minutes), but the quote was spot on and they even stayed to look at another sink in our house about a leak and didn't charge us. They charged us exactly what was quoted and I got a receipt sent directly to my phone.

I would not call anyone else for plumbing work in the area. This should be your go-to. Absolute professionals.

They are good but SOOPER expensive. I bought a faucet and just needed it replaced... they were there 28 minutes and charged OVER $250. They were very professional and did a great job but very pricy

Needed to extend a tub faucet spout quickly. He was very responsive, showed up within a hour and got the job done properly. Only 4 stars as he left a small burn mark on my new tub where he probably dropped the hot copper pipe but that is nothing a light sanding and polishing won't fix. I will likely use him again to help relocate plumbing for new vanity in near future.

Good customer service from beginning to end. I was referred to them after I had my first home owner underground water pipe leak. I was given an appointment within two days. I was lucky I didn't have to go through another company to find the leak as we had an idea as to where it was. The guys showed up in masks, friendly, and CLEAN. Appreciated they cleaned up after they finished. I can't say if the pricing was good or not since we hadn't ever done this before but I'd recommend them!

He came out on a Monday and looked at my pipe. He explained what needed to be done to fix it. We made a time for him to come out on Tuesday at 1:00pm. I waited and waited. He didn't call or text or emailed me and now it's been over a week and now I have to find someone else.

Hired them to install a dishwasher. Took more than 3 hours to do a 1 hour job and then charged over $400 dollars. I questioned the cost as being out of line for the service. Their response was we get $115 per hour and if it takes over 3 hours too bad. Lowered the charge to $370. I paid just to get them out of my house. I would never call them or recommend them. It seems their business model is to take as long as possible to do the work to charge as much as possible no matter the true value of the service.  Plumbers standards rate dishwasher replacement as 1 hour job - 2 at the most. These guys just want to get into your home and start the $115/hr clock running. Buyer beware of Pronto Plumbers. They should change the name to Despacio y Caro Plumbers.

I never write these but I had to share my experience with Nacho and Sons and their bad service. Nacho and Son installed a new water heater. I've had it less than a year and I called them because the pilot light doesn't stay on. After reviewing for 10 minutes,  they told me I had to call the water heater company and order the part. I was in disbelief. Why did I, the customer have to call to get the replacement part. Then they informed me they would be charging me to install the part once it was sent to me. I asked why if It was still under warranty. They told me it wasn't their fault the part went out.  I asked so it's my fault the part is defective? Unbelievable! I will never use them again. They do not honor their warranty. I don't recommend them at all!!!  If there was lower rating than 1 star I would give them a zero.

In December 2021, I had a leak in my shower. Frank told me the pressure in the house was too high and  suggested that we install a pressure regulator and change the faucet. Not sure what that would entail, I was quoted $950.00. I accepted. The job took about three hours. I paid him the full amount. Now here it is in June 2022, and the new regulator has a leak. I called Accept All Plumbing back and Frank said there is no warranty. He also said if that was unacceptable we should part ways. Really?

This company is horrible! They do not answer calls, they don't return messages. Our AC has been out for over a week and we can't get these turds to come out! My home warranty company uses them but hopefully they won't much longer because this company is utter garbage. Why have a contract with home warranty companies if you're going to snub the customers?