Las Cruces Plumbing and Gas

Truly Outstanding. I discovered a leak at about 9:30 AM and called for help. They were able to get Jesse and his helper out here in about a half an hour. It only took an hour and a half to determine cause, repair, and clean up afterwards. Extremely professional, explained everything as they went and just a truly top notch job.
I have called them for a similar problem last March, but my review is missing. They did an outstanding job then as well, which is why I knew who to call. Can't say enough about Jesse being a real credit to your organization. Keep up the terrific customer service. Thank you,

How refreshing! I called Las Cruces Plumbing and Gas to fix my gas line in my food truck as well as a burst pipe. What nice guys Isaiah and Justin. They came, fixed both, were on time, kind, friendly and got the job done. My grill is working!!! Water is flowing in the house. Thank you guys. I will definitely call them again.

New to town. Who to trust with some plumbing upgrades? I trusted Las cruces plumbing and gas and I could not be happier.
First had joe come out and take a look see,
Very professional guy, honest answers, small fixes to start. Huge thumbs up. Joe suggested some things that I wanted, that we needed.
7 days later on time with 3 guys all pros, installed new hot water tank and new soft water system. Extremely happy with final product, attitude of the guys and I highly recommend this company to fulfill anything having to do with plumbing & gas. Money well spent..

The owner Jeff does not care about his employees and is extremely unethical. His turn over rate because of this is really high. He can't keep employees for long because he does not treat them right.

Jeff,

I appreciate the formal quote.  However, I did not appreciate the blatant disrespect you displayed on the phone.  Yes, I should have obtained a formal quote from Brittany when I spoke with her, that was my mistake.  The only thing I was asking from your team was if you'd be willing to work with me on the price (because I worked my quote to the client based on Brittany's quote).  If you are not able to lower your price, that is completely understandable - we all have to make money, and you're not running a charity.  But there is a proper way to communicate with someone. It's unfortunate that you felt the need to expel your day's frustrations on a potential customer. I was nothing but kind and respectful when speaking with you and Natalia - I never demanded anything from you or your company - you assumed I did - I simply asked if it was possible to work with me.

You mentioned you record all calls, please take the time to review today's conversation.

I remember having a very pleasant and smooth transaction the last time I worked with your company, which is why I reached out last week.

I really hope your day gets better. Please, for the sake of your business, do not speak or treat your customers the way you've done to me.

This team was prompt, professional and courteous. They were able to show up and repair my plumbing emergency within a few hours of my distress call, and all at a reasonable price. They kept me informed of their ability to respond,  and even showed up a half an hour before the promised response time.

I was able to talk to a phone operater in the morning and she was able to send out someone the same morning, despite the fact that it was not an urgent repair.  My technician, Shayne was neat, courteous and efficient.  He was able to replace my broken toilet with the exact model we wanted, again, in the same day.  Prices were fair.  I couldn't ask for a better job!

I am visiting my mom and found she had dripping faucets.  Called early in the morning and spoke with Jeff - he was super nice and professional.  He sent Jesse out the same morning and Jesse came prepared, because Jeff had me send over some pictures of the faucet in advance so Jesse had everything he needed to do the job.  Jesse was also super nice and professional and very fast.  Would definitely hire again (and ask for Jesse) and recommend to others in the area.

They aren't open or reachable on weekends. At all. They inspected changed some things then said to call if there were issues. There were.

Best service in Las Cruces we have EVER received!  ...stormy day and HOT when my a/c suddenly started working like a heater.  I called LaDonna at LCPG and she took my frantic call calmly and had Victor out within an hour.  Victor was friendly, so skilled and definitely a keeper!  They have moved to the top of our list and will use them for other plumbing/ac/breaking stuff issues!!  AND.....we received a follow up call the next day to ensure all was good......awesome!

I woke up to a flooded backyard and realized one of our water pipes for a water spigot had burst. I called these folks and they had someone at my door in less than an hour. And he had his mask on which I greatly appreciated. I also like the texts that showed me a photo of the technician and allowed me to track his arrival. Jesse was great and he had his mask on. He immediately told us what the problem was and gave us an estimated time to repair. It really took little time and he graciously agreed to just follow our instructions and cap that pipe & eliminate the spigot  to avoid future problems. I highly recommend this business.

Jeff at LCPG was extremely professional, thorough and went above and beyond what I expected. His team showed up as planned, he contacted me on a regular basis to offer me updates on a HVAC and AC install. He followed up with me after the install to assist me with the warranty information on both items and more. I can't recommend him and his company enough. I've ran numerous businesses and he is fair, reasonable, and he will not only be my HVAC company but I plan on using him for all of my plumbing business as well.  They completely replaced a HVAC and AC system a home I have in the Las Colinas area of Las Cruces. If you are looking for these types of services, please give them a call!!!

They told me they'd be out here right away. I was amazed how fast they got here and took care of our plumbing needs. He didn't cut corners, he did his job right and fast. I will recommend their business.

James was sent out to help me with kitchen draining issue. He was courteous and professional. I later ran the dishwasher, and discovered that that caused an issue as well. They came back out did not charge me for their time and fix the problem.

Went to visit my college son, and found out he was having some plumbing issues.  Call these people and they came right over and got him fixed up, and the bill was reasonable.