Best Bathtub in El Paso TX

Real quick to come and fix the issue I've had for a couple days. They showed up and got to work, finished in less then 30 minutes very friendly and responsible. Would recommend and would definitely use again.

Juan responded quickly to my message on yelp. I sent him pics of the bathroom sink faucet I needed replaced & he sent me a free estimate. When he came to install it I needed 2 extra parts & he was able to get them & install them the same morning. It took about an hour. & a half total & he cleaned up after. 2 thumbs up

Horrible experience. I'm having issues with my water heater and unfortunately came across these untrustworthy plumbers. PLEASE DO NOT CALL THEM, THEIR MAIN CONCERN IS TO BILL YOU BY THE HOUR. They came out to my house gave me an estimate and then left me with an invoice for $160 saying that they ran a diagnostic and had to bill for that work.  Extremely unprofessional. Please don't waste your time and money with these crooks.

The first time we called Professional Plumbing was for a leak we had that sprang up near our water meter (on our side) at the curb.  They came out quickly and made the repair very swiftly and didn't charge and arm and a leg like some of their big name competitors.  A few months later, our water heater that came with the house when we bought it ruptured, and we needed a plumber again.  Mainly because of the way the water heater was installed.  Professional Plumbing was the first we thought of.  We will call them for anything we need in the future anytime.

Needed to extend a tub faucet spout quickly. He was very responsive, showed up within a hour and got the job done properly. Only 4 stars as he left a small burn mark on my new tub where he probably dropped the hot copper pipe but that is nothing a light sanding and polishing won't fix. I will likely use him again to help relocate plumbing for new vanity in near future.

I had first thought that this would be a good business since he responded to my Yelp request pretty quickly as well as the subsequent texts.  We set an appointment for 10 am today (7 Jan 2022).  At 9:55 he sent a text saying that he was on his way. At 9:59 he sent another text saying that he was leaving in 20 mins along with a google map screenshot showing it would be a 20 min drive. At 11:37 he had still not shown up. Even if he had headed to my location at 10:20, a 20 min drive would have him arriving at 10:40, with an additional 20 mins for traffic it would be 11:00.  So at that 11:37, I messaged him to disregard coming.  That is just bad business in my opinion.  If I am paying my hard earned money, the least he could do is to be on time.

Reviews

All

responsiveness1

Sort by

Most relevant

Newest

Highest rating

Lowest rating

Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents' house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and ... More

Ant Col

1 review

10 months ago

Critical: Professionalism, Responsiveness

Call

Website

Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and would have been money waisted. Or more money in their pocket, depending on how you look at it. There is nothing affordable about that! I am not a plumber, but I am a homeowner, and I do have some basic knowledge to know that what my mother described as their diagnosis seemed off based on what they looked at.  When I called out of concern for my mother, he actually argued with me about where to look for the problem and threatened me with more charges to come back and investigate further. Was rude when I questioned him. Will never use or refer again. Found an awesome plumber that investigated fully on first visit. Diagnosised problem that did not involve cutting into slab! Problem fixed and was exactly where suspected it was, in the wall and not the slab! Although that could have been the issue, thankfully, it was not, and had they checked everything and not made a snap judgment, they might have kept a customers loyalty. My mother had used them in the past and had to have them come out multiple times at her expense for the same issues?  I am wondering if this is a pattern of behavior. Who knows, but beware!!! Educate yourself on what to look for!  If something seems off, always get a second opinion so you don't throw good money after bad!

do not use this company! nothing but scammers!

hired them through angi's and they never showed!!!

they still marked that the service was completed and i was charged!

i can't believe how much this company sucks.

scammers!

In December 2021, I had a leak in my shower. Frank told me the pressure in the house was too high and  suggested that we install a pressure regulator and change the faucet. Not sure what that would entail, I was quoted $950.00. I accepted. The job took about three hours. I paid him the full amount. Now here it is in June 2022, and the new regulator has a leak. I called Accept All Plumbing back and Frank said there is no warranty. He also said if that was unacceptable we should part ways. Really?

All I can say is WOW! I had a dripping bathtub faucet and several months ago, I had someone from another company come out. The guy told me they would have to knock down the wall to fix it and it would be better to just remodel. Well, the drip became a stream of hot water leaking out. Luis came out and fixed it in 15 minutes and for a very reasonable price. I will definitely be calling Luis for all my maintenance needs.