Best Thermostat Repair in Detroit MI

We are so happy with our experience with Cregger!   We have had Bob twice now for 2 different leaks and he is so kind and so good at what he does.   He really knows his stuff and has made some excellent suggestions to us as well.   I highly recommend them for their wonderful, fast service and the professionalism of Bob who came to the house to resolve our leaks, and for the staff on the phone when we call.   You all make a stressful time so much more bearable!  Thank you Cregger, we tell everyone to call you guys FIRST when they need a plumber!

Very fast, very neat, and professional.

It was raining quite hard the day they came to my place for a service visit, and I certainly appreciated the fact that they laid down a walkway of tarps so as not to destroy the carpet with muddy footprints as they traveled back and forth from the bathroom to their truck.

They were nice guys; courteous, and all business - they did the work, and got out of there as quickly as possible.

I'd use this guys again in a minute. They're like plumbing heroes.

I cannot say enough great things about Kip and Good Helpers Heating and Cooling!!!

My heat went out right before Christmas. I had 3 different repairmen over; all of them thought they had it figured out...only to have my house be cold three days later. I was at my wit's end and was venting about it, and a friend referred me to Kip. Needless to say, I was frustrated and tired of getting the run around when it came to my furnace. Kip offered to come over and look at it for me. He was beyond polite and professional, diagnosed the issue right away, AND fixed my furnace! He even called back the next day to make sure it was working. I would recommend Kip and Good Helpers to anyone looking for quality work at a fair price!

I initially contacted Warkentin as I wanted to install a sump pump. They came out and quoted a price and although they weren't the cheapest, they came highly recommended. After I gave them the go ahead to do the job, I decided to waterproof my entire basement. As this is out of their realm, they recommended a few places to me and also advised me to ask if they still installed the sump pump afterwards would it affect the waterproofing warranty...which it would. Thanks to this piece of advice from Dawn.
Dawn recommended that I have the same company install the sump pump, which I ended up doing.

Flash forward a couple of months and I had decided to remove a tub and replace it with a shower. This would require changing the plumbing and setting a shower base. I contacted Warkentin specifically based on Dawns integrity with my previous issue. Her team came out and ran pipes and move the floor drain. As the shower walls were not yet installed, their plumber said he'd come back to set everything to the proper depth and ensure they were aligned properly. Once the walls and tiling were up, I contacted Dawn and she sent someone the following day.

Very happy with their professionalism, integrity and efficiency.

Would have no hesitation in recommending them.

Would NOT recommend! Rude customer service, unprofessional management. Save your money, go with a different company

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

Had a problem with my furnace, was turning on ok, ran through the heat cycle and finished, then would start up again, but then shut off. Called this company this morning, they were out about 90 minutes later. What a thorough job!! The service man Brian came out and diagnosed not only the problem (dirty sensor) but checked many other components of the furnace as a safety and quality check. Blower motor has a little play in it, but not bad and heat exchanger showing a little heat stress, but for a furnace that is 17 years old, that is expected. Showed the ratings of the heat output before the cleaning and after, big time difference considering I hadn't had the furnace cleaned in about 7 years. Got a detailed report and pics to match. Did provide options in the future for replacing the blower motor and price, plus heat exchanger price  which is what I asked for anyway. Did suggest the maintenance plan for the furnace and plumbing but I don't need that.
Overall one the best service calls, customer service and detailed descriptions I have ever had!!! Highly recommended. Also had him check the thermostat which was ok too.  Only charged for the service call which was reasonably priced, no other fees attached. My cat liked him, gave him a head-butt.

I just called to get someone to come out and look at my AC unit and was told to call back in the morning to schedule an appointment. My question is why have a call center if they don't have the power to schedule an appoint to have someone come out in the morning? Not good at all!!!!

They came out to my home on a Monday. Reviewed work I required. Was told that the quote would be emailed to me. I followed up two days later when I still hadn't received anything; was told they were busy and would get around to it. One week later and still no quote. I obviously took my business elsewhere.

Seeing 13 5 star reviews already. I doubt this will be a surprise, but I worked with Mike for several days and couldn't be happier with the experience.

Mike ran several different solar panel project evaluations for us, swapping panel types and moving them around in our yard and house until he found the best setup that was still aesthetically pleaseing to us.  He is always fast to respond via phone or email and is extremely knowledgeable on the entire install process. The best part, while oak electric is trying to sell their system, they haven't use high pressure sales tactics.
Disclaimer, I don't know if we will be able to complete our project (issues on my end). I hope we can, but either way I'd highly recommend them to anyone inquiring about solar in Michigan.

The Search For Heat The Saga Continues.
This is a true story and is my opinion.
On Friday December 20th our furnace broke down. We called Reliance to have a technician come out to fix it. A technician came out and told us that it was a circuit board and that he would order the part but that it would not arrive until December 24th. The box did arrive on the 24th and we called to have the technician come out. He arrived that day and spent some time attempting to fix the furnace after making a lot of noise. He came upstairs and informed us that the part they had sent was the wrong part it was a blower motor and not a circuit board and that he had damaged our blower trying to put in the new one after realized it was the wrong blower motor. My thought was, you didn't realize the difference. He said he would have to order another circuit board and that we would get a free blower motor because of the damage to the original, which was in good condition to start, but that he could not order them until Friday Dec 27th and that they would arrive on
Dec 30th. So more days of cold without a furnace. On Dec 30th the circuit board arrived but guess what, no blower motor, so now the motor has to be ordered and it will most likely not arrive until Jan 3rd. That means we will have been without a furnace for 2 weeks. We called
reliance to speak to a supervisor and was told by the supervisor to call again tomorrow because the parts depot is closed, sorry for the inconvenience. Inconvenience are you kidding, being without heat for two weeks is more than just an inconvenience. We have had to purchase electric heaters and run them constantly. My wife has a medical condition that is adverse to cold and my 12 year old granddaughter lives with us as well. This whole situation is unacceptable and should never have happened. I think Reliance needs to change their name.