Best Ductless A/C Services in Detroit MI

I initially contacted Warkentin as I wanted to install a sump pump. They came out and quoted a price and although they weren't the cheapest, they came highly recommended. After I gave them the go ahead to do the job, I decided to waterproof my entire basement. As this is out of their realm, they recommended a few places to me and also advised me to ask if they still installed the sump pump afterwards would it affect the waterproofing warranty...which it would. Thanks to this piece of advice from Dawn.
Dawn recommended that I have the same company install the sump pump, which I ended up doing.

Flash forward a couple of months and I had decided to remove a tub and replace it with a shower. This would require changing the plumbing and setting a shower base. I contacted Warkentin specifically based on Dawns integrity with my previous issue. Her team came out and ran pipes and move the floor drain. As the shower walls were not yet installed, their plumber said he'd come back to set everything to the proper depth and ensure they were aligned properly. Once the walls and tiling were up, I contacted Dawn and she sent someone the following day.

Very happy with their professionalism, integrity and efficiency.

Would have no hesitation in recommending them.

We have worked with Birmingham plumbing for years. The entire staff from owner to Colleen in the office and even their plumbers (especially John) are the nicest to work with. Their name may sound Birmingham fancy but their prices are fair and they really care about their customers satisfaction! I highly recommend them!

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

Our water heater kept misbehaving, and Creeger Plumbing came out the same day we called. They have great customer service. The four plumbers that helped with trouble shooting and eventually replacing the tank were all very friendly and explained things well. They only charged us once for a service call even though they had to come out three times. I would and will recommend Creeger to anyone with water heater issues.

Lakeside Service has never let us down in the past, and this time was more of the same great service.  Our furnace was really gasping for life, and Lakeside came to the rescue.  Conor K came out the same day and gave us a great quote for a furnace and hot water heater - considerably lower than any other that had been presented to us.  Great financing was offered, and quick installation of the new equipment is scheduled for Monday!  Conor was very professional, courteous, and friendly, and had no high pressure sales pitch which we find to be a huge plus.  We will continue to use Lakeside Service, and would definitely recommend them.

It's been over two weeks and I'm still waiting for a return call from the owner.  I can only assume that a senior unhappy with a small job is not important to him. But it was to me. I felt taken advantage of and overcharged. I have no respect for this company. I will not recommend Oak Electric.

I would never use them....insanely overpriced. Charged us $850 to fix a bathtub drain and shower head. Finding out from other places it could have been done for $300-400!

They quoted out other jobs we didn't have them do that were also insanely overpriced.

Gill's installed a carrier furnace for me and the secondary heat exchanger went out on us. The company had issues with this furnace and had made an enhanced warranty for it. After DTE found the issue I called Gill's to have the issue corrected since he was the one that installed it.Carrier's warranty covers the part plus labor but Jim the owner told me carrier does not pay enough for him to fix it and wanted an additional 800 for labor and the part was covered by carrier company.Carrier recommend Expert heating and cooling to do job with not cost to me. Way to look out for a long time customer Jim, left me with no heat and basically told me to bite it and find someone else willing to do the job.I will never use this company again. lesson leanered ,use a company that stands behind what they sell.

Absolutely horrible customer service.  We've been paying for home warranties on top of the tank rental for years.  Our sump pump breaks, we call them because we are covered...this was on Monday...they say they can come on Thursday.  We tell them it's emergency, we will get a flood in the home.  They reply Well don't you have flood insurance.  They've basically left us abandoned till Thursday and here we are constantly checking the water level of the pump in the house.  They have been taking our monthly warranty protection money month after month and year after year.  We've never had to call them till now and they literally left us hanging.  Of course we will be cancelling the warranties with them...we've given them enough payments to have kept them greedily happy.