Best Ductless A/C Services in Detroit MI

I initially contacted Warkentin as I wanted to install a sump pump. They came out and quoted a price and although they weren't the cheapest, they came highly recommended. After I gave them the go ahead to do the job, I decided to waterproof my entire basement. As this is out of their realm, they recommended a few places to me and also advised me to ask if they still installed the sump pump afterwards would it affect the waterproofing warranty...which it would. Thanks to this piece of advice from Dawn.
Dawn recommended that I have the same company install the sump pump, which I ended up doing.

Flash forward a couple of months and I had decided to remove a tub and replace it with a shower. This would require changing the plumbing and setting a shower base. I contacted Warkentin specifically based on Dawns integrity with my previous issue. Her team came out and ran pipes and move the floor drain. As the shower walls were not yet installed, their plumber said he'd come back to set everything to the proper depth and ensure they were aligned properly. Once the walls and tiling were up, I contacted Dawn and she sent someone the following day.

Very happy with their professionalism, integrity and efficiency.

Would have no hesitation in recommending them.

The worst ever! Stay as far away from this company as possible. Everything they did in my home has failed and caused water damage. And then when you call them to repair something that has failed that they installed they flag you as NOT TO SERVICE . I guess they think the customer should eat the cost of something that was due to the service they provided. From water damage to failed parts ... Unbelievable!

The generic response to water damage that Birmingham Plumbing did at my home residence is unbelievable. Consumers be well advise to NOT engage in any service from this company as they only know how to damage your home! Plus they install defective products and when they break tell you to go somewhere else to fix them. Be a wise consumer and stay as far away from Birmingham Plumbing as possible!

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

Derek came out for a 2nd service call. Knowledgeable and great to work with.  Thought I needed a chimney liner - Derek told me not needed. Told me my old boiler was in great shape - no pressing reason to replace it. On the 1st visit he replaced my boiler pump with a more reliable and less costly unit than had been installed by my previous Heating and Cooling service.  Yeah!!

I have amended my previous one star review because I have been repeatedly assured by the owners of Lakeside that internal procedural changes have been put in place regarding the manner in which Lakeside dispatches plumbers in emergency plumbing situations.  My previous reason for my one star review dealt with the unfortunate occurrence regarding me obtaining a plumber in a timely manner during a true plumbing emergency.  Secondly, I recently had Lakeside come to my home in order to service duct work that was beginning to fall from a furnace that Lakeside had installed in 2006.  The repair to the duct work was handled in very professional manner and looks to have been done well.  I have since re-engaged with Lakeside and have reinstated my monthly service contract for furnace maintenance and air conditioning maintenance.  I am very hopeful that this time around, my relationship with Lakeside will prove to be a beneficial professional relationship for me and that my heating and cooling needs will be taken care of in a helpful, professional and competent manner.   Also,  I very much respect the manner in which Lakeside has tried to rectify the mistakes of the past with me as a customer, and I appreciate that they appear to care about their reputation and that when they make a mistake they man up and own it, and then try to fix the problem.  That is more than many, if not most companies do today.

Had Oak Electric install a generator.  Crew was on time, very professional and super clean!  These guys left the area cleaner than it was when they started. Answered all my questions and were exceptionally courteous. Highly recommend this company for any electric work.

I wrote a bad review a few days ago regarding my overcharge quote for a Kohler kitchen faucet.  Well, today I received a call from the General Manager, Marcus, and what a very pleasant surprise. He read the review and checked into the price and agreed it was high. With further checking with the tech, he realized that he quoted us the wrong brand of faucet.  And for our trouble, he is refunding the monies we paid for the service call.  He explained the problem and apologized for the error.  This means a lot to me and has renewed my faith in Hoover Electric.  To take the trouble to make a phone call to me and then offer me a refund, shows they care about their customers and reputation. I thank them and will give them another chance.  Kathy Spanos

Needed free on for central unit asked him come out before 1:00 came 1:30 same day I waited all Am for him heard nothing he said he couldn't read his secretary handwriting he did come next day charge 230$ cash 2.5 of free on for central air he is nice  my hubby asked where we're screws for our unit I said I have no clue missing parts now from unit I'm aware he can't see up close well so maybe hard see idk anyways I wouldn't recommend because of those reasons

I have a rented water heater from Reliance by default. It came with the house. I've never been impressed with their service, but today is the day that I will go through the bother and expense of changing companies and heaters.
The service man who came to my house this morning was miserable. I opened the door before he got to my porch, smiled and said hello. He said nothing. I kept talking as I walked him to the water heater, and he remained silent. I stood there watching him, waiting for him to say something, but he just fiddled with some things, then got up and walked back to his truck. He came in without a word, fiddled some more, then told me it was fixed. I asked what caused the issue. He said it was the starter switch. Then he said the next time I booked a service call, I'd need to move my washing machine. I told him that no one had ever complained before, and that he managed to fix the issue without moving it. He turned and left.

I have  call in to Fahrhall. They installed a new air conditioning unit last week, and were friendly, courteous, and professional.