Best Tankless Water Heater Repa… in Dallas TX

We found a gas leak at the meter (on our side of course) last Friday afternoon. Sam was here at 8:15 on Monday morning and stayed ALL day to help resolve. We actually had 9 different leaks (one actually where the gas came into the house that wasn't tightened 20 years ago) and waited till the city came to inspect in the afternoon. When the gas company finally showed up after 7:00 p.m., Sam was ready to help get everything primed and back online. Can't say enough great things about their service. We have replaced a hot water heater, hose bibs, faucets, and all the valves in our house with Legacy. Will call them every time.

they were nice to start... 29 dollars gas fee got it...later they showed literally 1000 dollars fir simple toilet tank caps... i denied. went to Ace, cost me 11 dollars high end flapper 3 inches. All 3 toilets were in excellent shape. kess than 50 buvks parts, and 15 minutes eorknon your own... im still sick from how much they lied...they wanted to chage everything... Dishonesty will hurt you. Just do it yourself, Ace people are  very helpful. Forget these loosers they try to steal your hard earned money.

We had a leak in our front yard in the flower bed.   Another company provided me with a quote that I felt was a bit high.   Based on a referral from a family member, I called Pure Plumbing to get a second quote but they said they couldn't provide a quote over the phone.   They offered to come and take a look at the problem and provide a free estimate.   The plumber came and said it would cost $325 for an estimate.  I told him what the other company told me was the problem but he said he had to make sure himself.  Since it was already mid-afternoon, I told him to go ahead with providing me an estimate thinking that I could talk to the office later about the charge for providing an estimate they told me would be free.  After about 10 minutes, the plumber confirmed that the leak was coming from the homeowner's shut off box (which is what the other company told me as well).   His verbal quote was almost twice what the other company quoted me.   He did offer to take the $325 cost of the estimate out of the repair price.   However, he refused to email me a copy of the estimate and said that we would have to close out the transaction before he could provide me with the written estimate.   I asked him to wait outside so I could contact my husband to see what he wanted to do.   I also called the other company to see if they could come out to fix the problem that day but they were booked until the following week.   Since I work from home and didn't want to go without water for another 5 days, I agreed to have him do the work.   After the work was completed, he emailed me the receipt/invoice which has no details of the repairs performed.   I contacted the office the following day about my feeling misled on the free estimate and the invoice.   The person told me they would talk to the supervisor and get back to me on Monday.   On Wednesday, I still had not heard back so I called them again.   The person I spoke to said that the charge for $325 was for work done to locate the leak (10 minutes that he spent to dig in the flower bed to find the hole in the plumbing), and if the problem had been obvious they wouldn't have charged me for the estimate.  It still doesn't make sense to me how they can say free estimate when it's only free when the problem is obvious.  She said she would talk to one of the managers and get a revised invoice to me within 24-48 hours.  

It is now Friday evening and I received no resolution and still have not received a revised receipt/invoice.  I would not recommend this company at all.   While their free estimate claim may not be fraudulent, it is completely misleading.

Jeff Burks and his helper Trevor did a great job helping us with a water leak issue and a toilet repair.  They were very informative and kept us up to date all through the repairs and pricing.

Needed a new hot water heater and I'm very happy that I chose Staggs. They gave me a fair price, came out when they said they would and on time, and completed the job quickly. I also had a clogged bathroom sink which they also fixed for me. I would recommend them to anyone and will be going to them again for any of my future plumbing needs.

Thanks Jeff!

Dean's plumbing responded quickly to my inquiry and were happy to work around my schedule. Billy S. Came out to do my estimate, but he was able to fix the issue while he was here rather then scheduling another time to come fix it. He did a great job, and he was so friendly! If all of the associates that work for Dean's plumbing are as good as Billy, you're definitely in good hands!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

They were great! They came to the house about an hour after I called, were very nice, and reasonably priced. I would highly recommend! Also, they wore masks, which I appreciated.

Best service  in town! The folks there are so knowledgeable. I won't leave my house to be prepared by anyone else!! Great service great people!!

We are repeat customers that have been more than happy with the services provided by this company. Skylar and his teammate successfully diagnosed and fixed a broken pipe, which was causing an unusual odor in our bathroom. They were very accommodating to all of our questions and requests. I highly recommend this company.

Nathan was very honest with me and did leg work to determine what I needed which was a thermopile for a State unit water heater. and he offered alternatives and options. I would call them again.

Great service. Fast and reliable. Bryar was able to find a leak and saved us a lot of money. He was great! I highly recommend them!

Will be switching over to Genzel Plumbing for all my future needs.  Genzel Team arrived on time, were fast to diagnose my problem, and complete job. Trustworthy, reliable and a pleasure to work with.
Call Genzel Plumbing first!!

Excellent service and resolved issues quickly, price was fair for that level of knowledge and experience. Like they say good plumbing ain't cheap and cheap plumbing ain't good !

BillyGO was one of the first to reply to my request for a quote to replace my water heater. The technician was right on time to my house and was knowledgeable about my issue. He even left an indicator that would notify us with an alarm if water started to come into the area (which worked the following night - LOL). Though we ultimately had an acquaintance install our water heater, I felt that billyGO would have performed the job proficiently and without surprises. I probably would have gone with billyGO, even if the price was one of the highest. Perhaps the higher cost was due to add-ons or extras that might have brought the job up to and over the current requirements. I feel that if you want to have your plumbing job done professionally without future concerns, billyGO would be a great company to go with.

I tried to call this company for a service call today.  When the phone was answered the response was, Hello.  No business name.  I inquired if this was a plumbing company, and the response was, Yes.  When I inquired why the caller had not identified the company when he answered the phone the man hung up on me.  However their services may be, this is definitely not a professional company.

I called these guys for a quote for a plumbing leak. They would not guve a quote over the phone. When they came to the house they quoted $950 before even knowing what the issue was. They just saw the house and property,  and the price went up. I paid them to fix it. They came back 4 days later to finish the job, and found another leak they created. I had to pay them $550 to fix that as they were not convinced they created it until they dug it up. They fixed that one. After all this was said and done I get a $900 water bill. Of course they are not going to help with that. So overall this one water peak cost me $2400. I will never use this unethical company again for anything.

I had a toilet overflow problem on Monday and needed help fast. I called several local plumbers and they all said the same thing that they couldn't come out until the following Monday.  Late that night I found NTX's website had a place to request service online. They called me first thing the next morning and had 2 guys over by noon. Eric knew exactly what needed to be done and replaced a couple parts and explained how to check whether a flapper needed to be replaced. I checked and sure enough it was time to replace the other one too.  An hour later they had both toilets fixed and even added some caulking around the bottom of one toilet.  The guys were extremely polite, knowledgeable, willing to help and didn't waste time since they charge by the hour. NTX did an excellent job at a very reasonable price. I will definitely call NTX for any future plumbing problems and I highly recommend them.

Only guy to actually give a decent quote for installing a specific part and was upfront and got the issue fixed quickly.