Best Tankless Water Heater Repa… in Dallas TX

I purchased a new 2 Stage18 SEER A/C & Heat system last February 2022. A quote was provided only based on photos I sent to Team Enoch. No one verified or asked questions.  The install went OK and only took a couple of days. The heat part of the system works perfectly but when the weather turned HOT the A/C part does not keep the house cool as expected.  An 18 SEER 2 stage Goodman system should be able cool.  I set the Nest thermostat for 72 and by the end of the day it is 78 to 79 in the house.  There is another 10 year old smaller A/C system for half of the house and it keeps that part of the house at 70 or even lower.
I called Team Enoch and they sent a tech out to check the system.  The tech discovered a low pressure alarm mostly likely caused by the supply side part of the system had popped open with all cooling going in the attic (see photo). The tech repaired it but one day later the same thing happened again.  Team Enoch tech came out again and he determined the return & supply was far to small to handle the amount of air required. He said he would tell Team Enoch.  He did but Miles, the owner, does not want honor the guarantee to fix any issues. Team Enoch wants to charge me more money to make the A/C system cool properly and as guaranteed.  I still have a low pressure alarm to this day (8/18/22). The system never uses the second stage.

Positive: quick. I called when our water main was shut off as a result of a PVC fitting breaking in the irrigation system. Being new to the area, I called several plumbers and CTX answered and agreed to come out that day. They arrived earlier than the timeframe expected, and the job took them 30 minutes or less to complete.

Negative: I received several return calls from plumbers who could have showed up later, but I waved them off as CTX answered first. When they arrived and looked at the damage, the price tag was $350. After continuing to receive plumbing calls, it sounds like this was significantly more than I would have payed had I waited a bit and asked about prices (in fact I send a photo of the broken fitting to one of the return calls and the rate was going to be significantly cheaper - although to be fair, that is easy to say after the fact).

Bottom line, very quick and courteous/friendly service, but the price was more than I should have paid. When I first heard the number, I was a bit shocked, but agreed to pay since they showed up. I will likely shop around a bit more (or exercise some patience) next time. To be fair, I'll attempt to upload a photo of the before/after work in case I am way off base.

If you're looking for good service, competitive prices, and knowledgable techs, this is the company for you!  Our upstairs unit stopped cooling on Thursday night, called Friday afternoon and they were at our home Saturday morning.  The company who put our units in (when it was built in 2006) and have done our yearly maintenance couldn't come out till the next week.  Thankfully it was an easy and fairly inexpensive fix.  We will definitely be switching to them for our maintenance and care! Thanks Big Bear!