Best Sump Pump Repair in Dallas TX

Blake from Rescue Air Heating and Cooling came out to provide annual service for our home. During his inspection, he found several costly issues with our HVAC system. Blake did everything in his/his company's power to mitigate the unexpected cost of servicing as much as possible and was extremely kind and helpful. What's more, he offered alternative solutions to our current HVAC issue which saved us a lot of out of pocket costs. We definitely would recommend Blake for anyone needing an extra attentive level of service.

So, why only 4 stars? The only reason this overall review is not a 5 star review has nothing to do with Blake's performance in the slightest (He technically gets 5 stars), but has everything to do with the scheduling/admin team at Rescue Air. The appointment we had was mis-scheduled twice by reception.

As with all contracting service appointments, making one's self available for a service window of hours can take time, so when a scheduling mistake occurs not once but multiple times (scheduled 10 to 2, was recorded as 4 to 6, was rescheduled for a Friday but was recorded as a Thursday instead), a star has to be deducted at the very least as it is a review of the overall business experience from scheduling to service completion.

Chase and Amari came out to service my leaking water heater. The confirmation for my appointment was consistent this week, and I received a call on today, hours before, which was extremely thorough. I already had three other companies lined up but moved Pure Plumbing ahead of the line simply because of the FREE CONSULTATION to come out, which is rare. This was a great decision knowing what I know now, but as expected the arrival within the expected window was met. Then after seeing the damage, Chase and Amari identified exactly what the source was, and the pros and cons of the overall project. They were never pushy or salesy about payment and even when I did decide to move forward they provided multiple quotes for flexibility in payment understanding the season the nation is in financially. At the end, I have a new water heater, and Chase actually included a second drain line. The work didn't leave a mess or damage to property and as probably assumed by now-I'll be calling back all other companies to cancel them coming out, and so should you. Pure Plumbing is definitely earning their 5-Stars and if you're lucky Chase and Amari will get called out for your repair. Very happy with the results! Thanks again.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Needed a plumber during the recent hard freeze due to a leak at my water meter.  Been having problems with this leak on and off since I bought the house 15 years ago.  Always fixed it myself.  This time I decided to call a plumber to get it fixed right and for good.  Called me back and said it would be a couple of days because they were slammed.  Perfectly understandable.  He called and had an opening a day earlier than promised.  Michael was polite and so professional.  Had the problem fixed in about 30 minutes and charged us just under $200.  Water back on and we are so happy!  Would definitely use them again.

Fast response to my inquiry. Even though a friend resolved my issue, I would recommend them.

A plumber shows up to my door. I showed him the tankless heater, bathroom sink and then to the kitchen sink. In a few seconds I had water.

Miracle.

Website says they will come to my area, corporate confirmed they come to Denton county. And they don't. Weak. Talked to the guy, maybe my problem wasn't big enough to come out.

These guys are great!  Got home from the hospital to plumbing problems.  They mde sure I could rest easy by givin me a reasonable up front estimate.  In a few minutes I was good to go!  They were just what the dotor ordered and enabled me to be able to rest easy as i recuperated!  Thanks guys!

We had a slab leak. They came right away and got the water stopped. Then talked us through the diagnostics and how the insurance folks would look at it. We elected to reroute and they did an absolutely first class job and we were back up and running in two days. Not the first time we use the Mullins team, but definitely not the last. I'm so happy to find a local plumbing team that not only does a great job but does it quick and affordable!

I have nothing but the best to say about the Mai Plumbing team. They are honest, dependable, friendly, and helpful. This is rare to find, particularly during the COVID-19 crisis when many people are trying to make a quick dollar. I will forever be loyal to this local business!

I had a pretty serious drainage issue.  These heavy downpours are literally putting water up against the house. I called two brothers, Elijah came out the next day,  He explained the issue as I had several pics depicting what was happening and explained in detail how he would resolve the issue.  He sincerely wanted to help me resolve my issue.  His team started work within a day after signing.  He was very meticulous and thorough with his work and ensured everything was working at the completion even testing the sprinkler system as it needed to be rerouted.  I am impressed.  I will be returning to Two brothers for additional work in the future.  If you have plumbing/drainage type issue, give Elijah a call.

Absolutely the best plumber I've met. Reliable, clean, honest, and my new forever plumber live oak plumbing is #1 in my opinion. I will always recommend live oak plumbing and dons expertise to everyone.

Robby and his guys did an amazing and quick job on our slab leak. Gave us a great price and communication couldn't have been better! Will definitely do business with them again!!

The best company around. I had a water heater start leaking on me this past Saturday. I called and Austin answered. Because I had family in town I needed it fixed right away. He assured me he would be out in a few hours. He came and replaced the heater himself so his techs could enjoy the weekend. His price was VERY reasonable and it looks 10 times better than it did when the house was built. Thanks so much CTX!

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

Never write reviews but do not recommend Riddell Plumbing. The customer service is awful -  not responsive, not communicative, do not follow up when requested and they demand payment for extremely poor customer service and not superior work. It took me hounding them to follow through and after no calls and little communication received an email at 2pm saying a technician would stop by that same afternoon. No advance warning, details or heads up if that worked with schedule. The technicians did not seem informed or prepared for job in estimate, it was a 4 week process from quote to finish. They only discounted me a slap in the face $150 off for a $1300+ job that did not mirror the quality. Would not hire them. Much better plumbing services and quality of customer care out there.

Very professional. Had a few issues. One toilet stopped working after it was pulled out but a was able to repair myself (they were unaware of the issue). I recommend getting the quote on paper as there was an issue with what was quoted and what was charged but we were able to come to a compromise in just a few minutes of talking it through.
Al in all very good experience. I would use this group again

We had a sewer back up on a Sunday morning. Amazingly, Icon was out within an hour and had it fixed in no time. Great service and reasonably priced. I would definitely recommend them and will give them my future business.

AWFUL. Dealing with Olshan was the most horrible customer service experience of my life. Everyone was polite on the surface, but they strung me along for MONTHS before they finally stopped responding to my emails and phone calls altogether. Olshan wanted my neighbors to sign a ridiculous form allowing Olshan workers to access their property, but saying that no matter what the workers did, my neighbors could not hold Olshan accountable. Obviously no one is going to sign a form like that. I pointed this out to my Olshan contacts. As I said above, they then strung me along for months with promises that they would take care of the problem, and I could rest assured that my repair job - now months overdue - would be prioritized as soon as everything was cleared up. Needless to say, they never fixed anything with their contract. Eventually they simply stopped responding to my queries for the status of the contract and my repair job in general. Now I've wasted months. They're awful.