Best Tankless Water Heater Installation in Columbus OH

Chris was awesome! He came out same day for a service call ($75 or waived if you get the job done) to my hot water tank. I explained the issue over the phone and he knew what I was talking about right away. He called me to asked if he could come early, which I was elated about.

He looked at it and immediately knew it was giving off an error code. He took the time to do some research, made some calls, found the part, and took the time to explain what was wrong, what it would cost, and what this repair was like in comparison to other things going wrong with the tank. Of all the things to go wrong, this issue was the least costly, but Chris was honest with me, letting me know he couldn't guarantee, with the age of the tank, that something else might not go wrong with it and once it leaks, it has to be replaced.

I asked him what he would do and he told me with this, he would do the repair and let it ride, but if it was anything else he'd replace the tank. Having just gotten burned by trying that method with my garage door, I was worried to just repair it and Chris took the time to inspect the tank and give me a honest opinion of it's current state and told me he felt confident in the repair and the tank would likely last a few more years, which was great news. When i asked him to quote me a new one, his quote was $400 less than another company who came out a few months ago for another issue that involved a mouse nest.

He got the part overnighted for me so I wouldn't have to go long without hot water and he came over the next day and had it up and running in less than an hour.

He even checked out a toilet filler that was acting weird for me and gave me good advice on replacing it with the same thing and not getting a fancy filler because they have more problems.

I would recommend Chris for any plumbing need for honestly and reasonably priced, fast service.

We had a failing heat pump water heater that needed replacement. Ohio Water Heaters is one of the companies we contacted for an opinion and quote, and we ended up going with them when we found out they had great familiarity with this type of water heater. I am not a water heater expert (ha), but it is my understanding that the heat pump is a more recent addition, relatively speaking, to water heater technology, so it was nice to find folks who were comfortable and well versed with them. They were also great to work with. To my complete awe, only one person showed up and both hauled the heavy old one up the stairs and out, and then took the heavy new one right back down. Very impressive. The work was great, and they handled disposal of the old one (heat pump water heaters can't be put out on the curb like traditional ones).

Scheduling and communication was excellent, and they showed up in the window we had been provided, with a call ahead of time that they were on the way.

And, we're very happy with the new water heater so far, which is working well!

I had an electrician accidentally nicked a pipe, that I discovered would leak when my outside faucet ran. Stressful, frustrating scenario - the electrician's insurance was covering it, so I needed to get estimates.

Now - after receiving estimates - RCG came in, laid it out, made suggestions, and also knocked it out with their bid.

Rob was fast, attentive, communicative, and upfront about everything he needed to do, and did, and left me with nice new pipes and a shut off valve to help improve my future winterization. His over messages estimate was less than the others, and he kept true to it when he saw what needed done.

Plain and simple, he made a stressful scenario a lot less stressful, and I wouldn't hesitate to call him back.

Our boiler was having a problem with the igniter and was failing to work on New Year's day.  We placed a non-emergency call (outside temp was in the 40s - we could wait until the 2nd.  We got a call back on the 2nd and they had a window and sent out Joe.  They couln't have sent a nicer guy... really pleasant and polite.  He figured out the problems we were having quickly, took the time to explain and demonstrate, got the parts ordered and was back in 2 days and completed the repairs.  He ran into a few snags (old rusting pieces in our system) and had to run out to get unexpected replacement parts, but finished the job so we'd have heat that night.  I can't say enough good things about them, and will call them for any and all plumbing issues.

Guys were great!! Fast service, they were here in 2 less than 2 hrs for a non emergency call. Friendly and respectful. Did not try to sell me anything. They identified the problem and fixed within the hour. Highly recommend!!! Very good prices as well.

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Tech Gary W showed up early after calling to see if we might be available because he'd had a cancellation - great news for us! We can get our new range two days ahead of schedule! He wore covers on his boots so he did not track mud into the house, cleaned up after himself, was personable and professional and got the work done quickly! A+

I had a great experience with this company throughout the process.    I was impressed (and grateful) they could be here the next day, even though I called in the early evening.  Taylor was great.  He talked through all of the possibilities, was thorough, and solved the problem.  I highly recommend Discount Drains.

Technician was great. Professional and courteous. Have used them several times and have been impressed every time. Oh yeah, there prices are great.

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

These guys might be great plumbers but they never called me back, even if it was to say they were too busy or that my job was too small. I called a second time in case I'd missed a call from them. Still nothing.

We had a gas leak at our house and when the plumber came out he told me there was no leak.  He supposedly performed a pressure test on the house.  He did not do a bubble test and made me extremely uncomfortable following me to the back hall of my house, creepily staring into my bedroom, while I got my card for payment.  The gas company came back out to turn gas on, performing their own pressure test as a double check, and showing me that there was indeed a leak. They then did a courtesy bubble test and found THREE leaks.  I got a refund for my payment, but that doesn't make up for the time I wasted with this company and the bad vibes I got from the plumber they sent.  Needless to say I had a different company do the repairs.

John & his son came to install a new water line for a new refrigerator that's being delivered soon. John was polite, clean & takes pics of all of his work. It took very little time & his charge was less than his estimate! He's also available to take electronic payment for his work, so that makes it easy as well.
    Absolutely recommend him for your next plumbing need!

We have used the same plumber in Reynoldsburg for 30 years.  This year, I decided to try a new company despite not having problems with my regular plumbers.  A clerical mix-up on the correct arrival time caused a minor delay but no tragedy.

The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue.  After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe.  Problem was, he had no correct parts on his truck.  Issue #2 will be skipped.  We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy.

Rates are competitive for the industry.  The plumber to customer attentiveness, and verbal skills were well above average.  No creepy weird guy shows up with plumbers butt, just a professional well spoken business man.  Kudos guys!

I would never recommend this company! I tried them once and got nothing in return but a $948 bill. They said I needed a new thermostat... it was working fine but they installed another one and when I got home the house was freezing! I had to do without heat on the coldest night of the year. So they replaced the thermostat that worked fine with one that was broke. I got charged for$190 plus labor to replace the thermostat with a broken one. The actual service was done on my parents but I live in the guest house and was working unable to stay there and make sure they didn't get taken advantage of. They called Long's out to check everything because they felt like their utilities were too high. They replace my thermostat with a broken one I had to do without heat on the coldest night of the year. When my parents showed me the bill there was nothing but codes on it and it would take a rocket scientist to figure out what in the world you were being charged for. When I  call the owner and asked him to explain the charges he got very defensive. When I told him that the thermostat they put in was not needed and the new one only caused the system to shut down. I told him that my mom and dad could not read that bill and that they installed parts that were not needed. I said I am only watching over my mom and dad and he said yeah and I bet you're a thorn in their side too. I could not believe it! He was supposed to be a professional? He was mad because I intervened and called him out on the charges. It's all coded but bottom line is I would never use that company again! When I mentioned giving him a not-so-good review he called my mother and father and said you better tell your daughter not to post anything negative or I will sue her. He also said I hope she has good homeowners insurance. He was trying to intimidate them.

I read the other reviews on their page, they may be good at plumbing, but not at showing up. I was quoted a two hour window two days in a row, the first day I waited 4 hours and had to leave, they contacted me and offered a discount of the inconvenience and quoted a two hour window for the next day, again, a no show. Unless you have a lot of time to wait around, wouldn't recommend these guys.

Tim Fannon has been nothing but trouble.  He said he was licensed but now I can't find his license in the state database.  He said he would be having our new water heater inspected but didn't.  We spent thousands of dollars on a unit that after a month or so has already spent many a day error coding.  He does not stand by his work.  RUN!!!!