Best Home Cleaning in Columbus OH

Nicked my water line while doing a project at home. They arrived within an hour of calling, were personable, professional and helpful. They wrapped up the job in under an hour and the price was very reasonable. Water back on and disaster avoided. Highly recommend.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

Very professional, responsive and explained all options. Highly recommended. Family owned local business.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

Romei & Son is a staple Granville business: friendly, fast, and never too far away. the two times that I've had business with them, they were able to accommodate my request within the day, once within the hour. The staff is polite and efficient, getting right to work and making sure things are back in working order.

A Smith & Vasser employee came out to my home. They're polite and efficient. I definitely recommend!

Our boiler was having a problem with the igniter and was failing to work on New Year's day.  We placed a non-emergency call (outside temp was in the 40s - we could wait until the 2nd.  We got a call back on the 2nd and they had a window and sent out Joe.  They couln't have sent a nicer guy... really pleasant and polite.  He figured out the problems we were having quickly, took the time to explain and demonstrate, got the parts ordered and was back in 2 days and completed the repairs.  He ran into a few snags (old rusting pieces in our system) and had to run out to get unexpected replacement parts, but finished the job so we'd have heat that night.  I can't say enough good things about them, and will call them for any and all plumbing issues.

Agree with those who recommend DO NOT USE this company. They sent a person who seemed to have absolutely no knowledge or experience with frozen pipes. He was on the phone with a supervisor who couldn't even see the situation. Was warming pipes that were already warm when the ones against the outside wall were left unattended which obviously housed the problem. He would just sit there and do nothing until I would walk into the room for almost 3 hours. Afterwards, when trying to express my frustration to the company, it took 4-5 phone calls and an email to properly talk to a supervisor and was finally told he gave his best effort and nothing they could do. Lack of knowledge and respect.

I called them several times to to tell them my faucet was vary loose n moved in n out n left to right. They kept telling me they would call me back and never did. I would NOT recommend them to anyone

Add my voice to this chorus! Super friendly, customer focused, on time, quick and knowledgeable. He caught our toilet problem quickly and efficiently replaced worn parts. Yes, tad more $$ than I expected but I didn't need repeat visits because it wasn't done right the first time. The electronic invoice means I won't lose my receipt and can file it on my hard drive instead. Yay! Call them. You won't regret it!

I really wanted to like this company. However when they replaced my hot water tank several months ago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank.
The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring!

Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake.
I have contacted them, and I was told they are sending someone out to, dispute the mold. Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

Came the same day I called. Tim was great. Nice guy and didn't mind answering my novice questions. Work was thorough an speedy. Will definitely call them again when I need them.

don't waste your time. owner shows up unannounce. got him from home warranty company. slow, slow, and slow. Too busy trying to get more work from you instead of fixing the issues. touching stuff around the house. creepy

Called them as a new customer - man that answered the phone seemed irritated and annoyed. He gave me bad advice in a condescending tone which ended up costing me more time and money.  Will not call them again.

Huh.  Thought sure I had reviewed them before?
This is my 4th time using this company, so you can tell it isn't as bad as some of the reviews seem to indicate.  They do their job.  They seem to do it well.  Clean up after themselves and sometimes do more than initially requested.  On time.
Chad (today's representative) is personable and courteous.  Did what was needed in about 45 minutes.  And for a plumbing company, I feel fairly priced.

charged us to snake the main line, broke the sewer line, wanted to charge for more work, we agreed, then they were no call no show.  lost money and ended up with broken pipe.  Promised several times they would be out and finish work that day, when they never showed we called and called and they never answered or returned calls.  Other reviews say no contractor license, wish we had saw that before.

These guys ripped me off big time.

I needed an new tub shoe and shower valve/trim kit/tub spout installed. Their plumber replaced the existing copper with compression fittings and plastic tubing. This was corner cutting of the highest level. We expressed that we were not satisfied with temporary fittings and needed permanent ones. He then installed nipples to attach the pieces of tubing that he had previously plumbed in. When he left, our showerhead was dispensing water even though the diverter knob was not engaged.  He came back out and could not figure it out; he changed literally every component except for the incorrect plastic tubing and nipple fittings, and then threw up his hands, completely clueless. I tried to explain that he had restricted the flow causing the valve cartridge to prematurely divert water to the shower head. He refused to believe me. He then gather up his things and left, taking my shower trim kit lever handle with him.

He took many hours more than expected to do the work, coming back several times in several days and couldn't figure out the problem he had caused with his own incorrect plumbing. He left with parts we bought and wasted us $500 dollars. He made a mess and didn't clean it up. He took a dump in my toilet while he was there and left it for me to admire.

I contacted the company to make things right. They refused.This company is a joke.

UPDATE: it's been over a year ago and I am STILL pissed about the way these morons treated me. but, bright side, because of this pathetic excuse of a plumber and a study in how to provide the WORST customer service, I took it upon myself to learn how to plumb. I tore their 'work' out and did it myself. So ... thanks? I guess? Thank god I'll never need to call you idiots again anyway. Best of luck. You're gonna need it.